New update shuts me down when i try to move a file
since the new update, which looks awful by the way, every time I try to click on and edit move a file, the program shuts down totally....
Hi,
Thanks for reporting the issue. We have been able to reproduce it at our end and we are currently working on fixing this.
Regards,
Ankit
Adobe Reader Team
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TiffanyLog Name: Application
Source: Application Error
Date: 2/10/2012 3:24:07 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Tiffany-HP
Description:
Faulting application name: Photoshop.exe, version: 12.0.4.0, time stamp: 0x4d9d8cbc
Faulting module name: QuickTime.qts, version: 5.0.2.15, time stamp: 0x3b313300
Exception code: 0xc0000005
Fault offset: 0x002d12b5
Faulting process id: 0x1dfc
Faulting application start time: 0x01cce842ab287cd7
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Photoshop CS5\Photoshop.exe
Faulting module path: C:\Windows\system32\QuickTime.qts
Report Id: f1f08af8-5435-11e1-8803-b88ca4be16ac
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-02-10T22:24:07.000000000Z" />
<EventRecordID>22752</EventRecordID>
<Channel>Application</Channel>
<Computer>Tiffany-HP</Computer>
<Security />
</System>
<EventData>
<Data>Photoshop.exe</Data>
<Data>12.0.4.0</Data>
<Data>4d9d8cbc</Data>
<Data>QuickTime.qts</Data>
<Data>5.0.2.15</Data>
<Data>3b313300</Data>
<Data>c0000005</Data>
<Data>002d12b5</Data>
<Data>1dfc</Data>
<Data>01cce842ab287cd7</Data>
<Data>C:\Program Files (x86)\Adobe\Adobe Photoshop CS5\Photoshop.exe</Data>
<Data>C:\Windows\system32\QuickTime.qts</Data>
<Data>f1f08af8-5435-11e1-8803-b88ca4be16ac</Data>
</EventData>
</Event> -
AI CS6 is shutting down when I try to open a file
System Info
Components:
ACE 2012/07/26-17:49:18 66.512941 66.512941
Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
Adobe Linguisitc Library 6.0.0
Adobe Owl 2012/08/14-22:22:39 5.0.3 79.514916
PDFL 2011/12/12-16:12:37 66.419471 66.419471
Adobe Product Improvement Program 6.0.0.1654
AdobePSL 66.840950_13.810430 66.840950_13.810430
Adobe Illustrator 1.0
Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
Adobe CAPS 6,0,29,0
AFL 1.0
AFlame 2012/01/20-14:36:51 66.493279 66.493279
AFlamingo 2012/01/20-14:36:51 66.485582 66.485582
AGM 2012/07/26-17:49:18 66.512941 66.512941
AdobeHelp Dynamic Link Library 1,7,0,56
AIPort 1.0 23.68434
Adobe EPIC 3.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08) 53.352460
AMTLib 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE 2012/07/26-17:49:18 66.512941 66.512941
AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
AXSLE 2011/12/16-15:10:49 66.26830 66.26830
BIB 2012/07/26-17:49:18 66.512941 66.512941
BIBUtils 2012/07/26-17:49:18 66.512941 66.512941
DVA Product 6.0.0
DVA Product 6.0.0
DVA Product 6.0.0
DVA Product 6.0.0
DVA Product 6.0.0
DVA Product 6.0.0
DVA Product 6.0.0
CoolType 2012/07/26-17:49:18 66.512941 66.512941
DVA Product 6.0.0
DVA Product 6.0.0
DVA Product 6.0.0
DVA Product 6.0.0
DVA Product 6.0.0
DVA Product 6.0.0
DVA Product 6.0.0
ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
FilterPort 1.1 66.512941
Microsoft® Windows® Operating System 5.2.6002.23084
International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
JP2KLib 2012/11/05-11:16:34 66.246493 66.246493
Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession 2.1.2.1640
MPS 2012/10/12-13:31:12 66.521571 66.521571
Microsoft (R) Visual C++ 6.02.3104.0
Microsoft® Visual Studio .NET 7.10.3077.0
Microsoft® Visual Studio® 2005 8.00.50727.42
Microsoft® Visual Studio .NET 7.10.3052.4
Microsoft® Visual Studio® 2005 8.00.50727.42
Microsoft® Visual C++ 2.10.000
Microsoft® Visual C++ 4.00.5270
PDFPort 2012/07/27-12:07:51 66.512941 66.512941
Adobe PDFSettings 1.04
Adobe Photoshop CS6 CS6
Adobe(R) CSXS PlugPlug Standard Dll (32 bit) 3.0.0.383
Adobe India Sangam Core Code 2012/02/07-10:51:05 66.240342 66.240342
Adobe India SangamML Import from Sangam 2012/02/07-10:51:05 66.240342 66.240342
ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
Microsoft® Windows® Operating System 6.00.2600.0000
SVGExport 6, 0, 0, 0 1.0
SVGRE 6, 0, 0, 0 1.0
Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
ATE
OS: Windows
Version: 5.1
System Architecture: x86
Built-In Memory: 2039 MB
User Name: Gabriella Gyorffy
Serial Number: 9097027491442785
Application Folder:
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Primary Scratch Folder:
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Secondary Scratch Folder:
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Sent from my iPhone -
Something called Data Execution Prevention shuts Reader down when I try to print.
I've had this problem with Reader X & Reader 9. I'm running Vista oc and whenever I try print a pdf a message comes up that says Adobe Reader has stoped working correctly and is being shut down by windows. Then another message appears saying that Adobe Reader was shut down by Data Execution Prevention in order to protect the computer from damage. I tried to remove Adobe Reader from the list of programs turned on for DEP and got a message stating that Adobe Reader has to run with DEP and DEP cannot be turned off for it. Anyone know how to work around this?
I have the same issue with Adobe Reader X and Windows Vista Home Premium.
Could someone please post information on this issue??
Here are some typical crash reports:
Problem signature
Problem Event Name: BEX
Application Name: AcroRd32.exe
Application Version: 10.0.1.434
Application Timestamp: 4d456f48
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 04148fc7
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Extra information about the problem
Bucket ID: 1715808607
Problem signature
Problem Event Name: BEX
Application Name: AcroRd32.exe
Application Version: 10.0.1.434
Application Timestamp: 4d456f48
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 03fd8fc7
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Problem signature
Problem Event Name: BEX
Application Name: AcroRd32.exe
Application Version: 10.0.1.434
Application Timestamp: 4d456f48
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 040c8fc7
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Problem signature
Problem Event Name: BEX
Application Name: AcroRd32.exe
Application Version: 10.0.1.434
Application Timestamp: 4d456f48
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 04348fc7
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Extra information about the problem
Bucket ID: 1714833369 -
ITunes shuts down when I try to add a file to my libray
I click on the file menu then add file to libray and the poof iTunes disappears.......
Log Name: Application
Source: Application Error
Date: 2/10/2012 3:24:07 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Tiffany-HP
Description:
Faulting application name: Photoshop.exe, version: 12.0.4.0, time stamp: 0x4d9d8cbc
Faulting module name: QuickTime.qts, version: 5.0.2.15, time stamp: 0x3b313300
Exception code: 0xc0000005
Fault offset: 0x002d12b5
Faulting process id: 0x1dfc
Faulting application start time: 0x01cce842ab287cd7
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Photoshop CS5\Photoshop.exe
Faulting module path: C:\Windows\system32\QuickTime.qts
Report Id: f1f08af8-5435-11e1-8803-b88ca4be16ac
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-02-10T22:24:07.000000000Z" />
<EventRecordID>22752</EventRecordID>
<Channel>Application</Channel>
<Computer>Tiffany-HP</Computer>
<Security />
</System>
<EventData>
<Data>Photoshop.exe</Data>
<Data>12.0.4.0</Data>
<Data>4d9d8cbc</Data>
<Data>QuickTime.qts</Data>
<Data>5.0.2.15</Data>
<Data>3b313300</Data>
<Data>c0000005</Data>
<Data>002d12b5</Data>
<Data>1dfc</Data>
<Data>01cce842ab287cd7</Data>
<Data>C:\Program Files (x86)\Adobe\Adobe Photoshop CS5\Photoshop.exe</Data>
<Data>C:\Windows\system32\QuickTime.qts</Data>
<Data>f1f08af8-5435-11e1-8803-b88ca4be16ac</Data>
</EventData>
</Event> -
Since I installed ios6 my City of Warfare game shuts down when I try to battle. I removed my original game and reinstalled a new game app which started a new game..and it still shuts down, help?
Use the trackpad to scroll, thats what it was designed for. The scroll bars automatically disappear when not being used and will appear if you scroll up or down using the trackpad.
This is a user-to-user forum and most people will post on here if they have problems. You very rarely get people posting to say there update went smooth. The fact is the vast majority of Mountain Lion users will not be experiencing any major problems with the OS, or maybe with apps which are not compatible, but thats hardly Apple's fault if developers don't update their apps. -
New computer win 8.1 pro, installed my creative Suite 4 Design premium but it shuts down when I try to use any of the programs and gives me an error code 147:20. How can I fix this? Is this a conflict with win 8.1 pro?
You need to adjust your security stuff/ permissions and possibly use compatibility modes. It means that your licensing service is being blocked/ shut down.
Mylenium -
I just updated my mac from Tiger to Mountain Lion. wiped the computer clean and started fresh Loaded Photoshop elements 11 (brand new in the box) and when I try to start it - it comes up saying - Licensing for the product has stopped working contact for help. in Looking for help I was directed here. what do I do?
I don't know enough to not follow directions. I bought the software brand new in a sealed from factory box. Had it sitting around until - last week when I deleted flash on my computer and had to upgrade to the new OSX. Mountain Lion doesn't use iPhoto - so I had to go with something else. Since I already had this new - unopened package I opened it up. Shut down all running programs - inserted the disk and followed all the directions for installation. Still it didn't work.
I have now uninstalled it (the proper way) and am going to try again.
I appreciate your responses.
Thank you!
If this doesn't work - I am going to just buy Lightroom. -
My iPad 2 is shutting down when I try to email a PDF I have created in pages. Why? Very frustrating....
That is very interesting in that my iPhone was exhibiting similar behavior with the "blue screen of death" with Pages a few months ago. An update for Pages came out and when I installed the update, the problem disappeared.
Is Pages completely updated on your iPad? Do you use iCloud with Pages? If you use iCloud, try turning it off. settings>Pages>Use iCloud>Off. You will not lose your documents since they will still be in iCloud even if you turn that off on your iPad. -
My CS4 keeps shutting down when I try to use it,why?
How can I stop my CS4 from shutting down when I try to save or even open a file in it?
I have tried resetting the preferences file. This worked once but so far has not worked again(I found this solution just by googling). It is obviously a common problems but I cannot find a solution that works or an explanation as to why it happens.
Please could someone at least explain what causes it? And preferably how to fix it?
It cost a lot of money and I don' yet understand why I should lose the right to have a functional programme. I'm not interested in having any new features etc. It takes me ages to work out how to do easy thing each time a new programme comes out!
Thanks
I do not know how community forum works and am very afraid I won't know even if anyone has answered this. I don't us any social media and am not familiar with the sorts of abbreviations and conventions associated with them, sorry if this is inconvenient but I don't know what 'tags' is.I don’t know why this happens and with the information you have provided I doubt anyone can do so so with accuracy.
Please read these (they concern general trouble-shooting and how to pose questions on these fora):
http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html
http://forums.adobe.com/docs/DOC-2325 -
I have a 4s and the camera keeps shutting down when I try to take a picture. What's going on? What is the solution?
Delete all data from following location on your machine and try updating again.
Mac OS: ~/Library/Application Support/Adobe/AAMUpdater/1.0/
Let me know if it works for you.
Regards,
Ashutosh -
Safari shuts down when I try to do anything connected with bookmarks...
I can't import any of them from IE nor add new ones...What to do?
There are experienced and helpful people here who run Safari under Windows. Be patient--this isn't chat and Monday mornings tend to keep people busy with work.
Allow me to offer a suggestion that might help you get noticed by the right contributors: Before 15 April 2011, there were separate forums for the Mac and Windows versions of Safari. The new forum software unfortunately lumped a lot of stuff together. So....
...were I using Safari for Windows, I would insert "Windows" in every title I posted here so those people most experienced with it can see your post at a glance, rather than having to open the hundreds of new posts every day to find the 20-40 that are about Safari for Windows.
For this thread, the title could look somthing like this:
safari (Windows) shuts down when i try to print
or
safari for Windows shuts down when i try to print
Hope this helps,
Allan -
Safari shuts down when i try to print
anyone know how to fix safari, it shuts down with no explanation when i try to print
There are experienced and helpful people here who run Safari under Windows. Be patient--this isn't chat and Monday mornings tend to keep people busy with work.
Allow me to offer a suggestion that might help you get noticed by the right contributors: Before 15 April 2011, there were separate forums for the Mac and Windows versions of Safari. The new forum software unfortunately lumped a lot of stuff together. So....
...were I using Safari for Windows, I would insert "Windows" in every title I posted here so those people most experienced with it can see your post at a glance, rather than having to open the hundreds of new posts every day to find the 20-40 that are about Safari for Windows.
For this thread, the title could look somthing like this:
safari (Windows) shuts down when i try to print
or
safari for Windows shuts down when i try to print
Hope this helps,
Allan -
ICal shuts down when I try to print
When I try to print my daily cal from iCal it shuts down.
Has this happened to anyone else? What can I do?There are experienced and helpful people here who run Safari under Windows. Be patient--this isn't chat and Monday mornings tend to keep people busy with work.
Allow me to offer a suggestion that might help you get noticed by the right contributors: Before 15 April 2011, there were separate forums for the Mac and Windows versions of Safari. The new forum software unfortunately lumped a lot of stuff together. So....
...were I using Safari for Windows, I would insert "Windows" in every title I posted here so those people most experienced with it can see your post at a glance, rather than having to open the hundreds of new posts every day to find the 20-40 that are about Safari for Windows.
For this thread, the title could look somthing like this:
safari (Windows) shuts down when i try to print
or
safari for Windows shuts down when i try to print
Hope this helps,
Allan
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