New update won't give me the option of going on wifi.

Can't get on wifi. I can't slide the button over to turn wifi on. Any body else havign this issue after updating?

See this thread: https://discussions.apple.com/message/19638850?ac_cid=tw123456#19638850

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I use an external hard drive as a Time Machine back up, but I want to use another external hard drive to save movies, photos on it, but it won't give me the option to save anything on the new external hard drive. Nothing is wrong with the external hard.

I use an external hard drive as a Time Machine back up, but I want to use another external hard drive to save movies, photos on it, but it won't give me the option to save anything on the new external hard drive. Nothing is wrong with the external hard.

Hi Clarkett99,
To use an external hard drive for your iTunes library, see the steps in this article -
iTunes: Back up your iTunes library by copying to an external hard drive
http://support.apple.com/kb/HT1751
iPhoto can be used in a similar way, follow the steps in this previous discussion -
how do I save photos and their albums...: Apple Support Communities
https://discussions.apple.com/thread/3744259
Thanks for using Apple Support Communities.
Best,
Brett L

My ipad won't give me the option to upgrade from op system 5.1.1 to higher as the update option say's I'm up to date.

My ipad won't give me the option to upgrade from op system 5.1.1 to higher as the update option say's I'm up to date.

A first generation iPad can't be updated past 5.1.1.
(119512)

I am trying to configure some new unsupervised iPod touch 4th generation using Apple Configurator but it won't give me the option to install the app that appears on the Apps tab.

I am trying to configure some new unsupervised iPod touch 4th generation using Apple Configurator but it won't give me the option to install the app that appears on the Apps tab. I have tested the to see whether it works in supervised mode and it does but in Prepare mode it won't let me tick the box.
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The requirments say:
Requirements: Compatible with iPhone 3GS, iPhone 4, iPhone 4S, iPad 2 Wi-Fi + 3G, and iPad Wi-Fi + 4G.Requires iOS 5.0 or later.
No mention of iPod touch
http://itunes.apple.com/app/jack-boxer/id530122469?mt=8

HT201272 I downloaded an album but one of the songs is corrupted, it only plays for about 4 seconds. When I try to re-download using the iTunes Store and "Purchased", it won't give me the option to download it again. How can I get the song I PAID for!!??

I downloaded an album but one of the songs is corrupted, it only plays for about 4 seconds. When I try to re-download using the iTunes Store and "Purchased", it won't give me the option to download it again. How can I get the song I PAID for!!??

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT5312 For the security questions, it won't give me the option to change it. Like when I go to manage my account,it doesn't say " send security code." What should I do?

For the security questions, it won't give me the option to change it. Like when I go to manage my account,it doesn't say " send security code." What should I do?

The reset will only show if you had put a rescue email address on your account, if you aren't getting the link then you don't have one and you won't be able to add one until you can answer your questions, you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

I have the original ipad. I can't delete my photos from the ipad, and the new itunes update does not give me the option to sync photos. What do I do?

I have the orignal ipad. I synced all my photos from my computer onto. Now I don't have enough storage on my ipad so I want to delete these photos. When I try from my ipad it only gives me the option to share or copy, NOT DELETE. I went to resync my ipad to itunes, after I downloaded the new version and now it doesn't give me an option to sync photos. How do I get rid of them?

Wow. That's weird.
Is your iPad jailbroke? If it is, all bets are off. If it is not jailbroke, keep reading.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.

Trying to load ff on new supported tablet, but it only gives me the option of going to ff already loaded on my phone

Whenever I try to load ff on my asus transformer tablet, the download only gives me the option to load it to my phone--that already has ff downloaded. There's a box in the download that lists the devices to send the download to, and the only option it will let me choose is my phone, and it won't let me add the tablet. This tablet is a ff supported device.

Have you tried searching the Android market on the device for Firefox?

The computer i originally had my itunes account on crashed and i am trying to dync my ipad with a new computer but it gives me the option to erase and sync only with what is on the current itunes how can i link my ipad

the computer that i originally had my itunes account set up on crashed so i am trying to sync my ipad with another computer. when i try to sync it only gives me the option to erase and sync which will only sync with the apps on the new itunes, how can i sync without losing my apps.

Downloading past purchases
http://support.apple.com/kb/HT2519
Recovering iTunes library from your device.
https://discussions.apple.com/docs/DOC-3991

Whenever I try to download a PDF to save for future use, it keeps opening up the text in my email and won't give me the option to download and save. Any suggestions?

whenever I try to save a PDF document on mu iPad, it will only open up as text in my email and won't give me an option to download and save. Any suggestions?

You can hold down on the open PDF and get the option to Open In - in the resulting pop up window.

Adobe won't give me the option to 'open' files without saving.

I was not able to open .pdf files at all and realised that Adobe Reader had somehow 'gone' from my laptop. I have reinstalled the latest version but if I want to 'open' an attachment in n email it will only give me the option to 'Save' the file. I don't want to Save every file. Can someone please advise me how to get back the option to just ' open' the file?

I use Internet Explorer for my browser.
A/A - I have reinstalled the latest version of AdobeReader.
When I click an attachment to view it, the first option I am given is to 'save' the file, and then the next pop up message gives me the option to either 'open' or 'view file'. The thing is that I don't want to 'save' each file to my laptop to allow me to see it. I want to be able to merely 'open' the file to view aithout actually saving it first.

I see how to delete songs from iPad, but there are some that won't give me the option to delete when I swipe it. Why won't it let me?

I see how to delete songs from iPad, but there are some songs that don't give me the option to delete when I swipe them. Why can't I get rid of these songs?

Do they have a cloud icon next to them? If they do, they aren't on the iPad so you can't delete them. They are in iCloud ready for you to download them if you want to and they are visible in the music app for this purpose.
If you don't want to see these songs that are in iCloud, go to Settings> iTunes & App Store>Show all>Music>Off.

I have an ipod touch 5th generation, bought a new laptop and authorised it. when i try to sync it says it's not possible because there isn't enough space to hold everything in the itunes library.it won't give me the option of choosing what i want to sync.

I have an ipod touch 5th generation 64g . Just bought a new laptop and authorised it to use itunes library. When i try and sync my ipod it says it can't do it because there isn't enough space on my ipod to hold everything in the itunes library. I already know that i can't fit everything on my ipod but when using my old laptop i was able to choose what i wanted to sync. Now i don't seem to have the option of choosing what i can sync, it just refuses to do it as there isn't enough space. Why is this???

Hello, peppertwist.
Thank you for visiting Apple Support Communities.
When receiving the not enough space alert, he is the best article to go through.
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/ts1503
Cheers,
Jason H.

HT4623 I can't update my iPad. I have the 5.1.1 software but it won't give me the option to update to ios7. Any ideas why?

How do I update to ios7 if my iPad isn't giving me the option?!?

If it's a first generation iPad, it can't be updated past 5.1.1. Otherwise, check again when Apple's servers aren't as busy.
(89566)

Logic 10.1 won't give me the option to 'export all tracks as audio files'. Why is this?

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You aren't running in Garageband mode are you? Do you have ALL of the Logic Preferences/Advanced enabled?

New update won't give me the option of going on wifi.

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