New update won't install...now old version is gone

During update to 11.1.2 I got an error that it couldn't install.  After the rollback, the original itunes won't work.  I went to Apple's site and followed their instructions for deleting extra folders, etc.  Tried to reinstall and got this:
The only thing I did not do was delete anything from the registry.  I'm always afraid to do that AND instructions from Apple did not include anything about it.
I am running Windows 7 x64.
I need help desperately because I can't get any itunes to install.

Sometimes privileges messages are caused by file/disk damage. If that's what is going on, running a disk check over your C drive might help.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

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