New updates won't transfer any MP4 or MP3 files anymore!

Ok... before the itune and ipod update, I've had absolutely no problem transfering my mp4 video files or my mp3 files into my ipod. I usually just drag the icons from my folder to itunes.
Now after updating in itunes 7 and updating my ipod through it, I cant transfer any mp4 or mp3 files anymore?!?!? What the heck? It will show it transfering at the top (of itunes) but I cant locate ANY of the new files I placed in my ipod. I ALWAYS use manual update and I dont want to change it because I dont want to lose all of my stuff on my ipod.
What the heck is the problem???
30GB 5th gen Ipod Windows XP

WAIT A SEC!!!! i think i've figured it out... just DOUBLE check and TRIPLE check that you have the LATEST version of quicktime... I thought I did, but as it turned out, i had version 7.0.4 when the latest is 7.1. So after i upgraded quicktime, itunes worked fine, and i was able to load videos onto both itunes and my ipod successfully.... even the 1.2 update stopped causing problems. Once again, just MAKE SURE you have the latest update of quicktime. You don't need to go pro, just make sure you have 7.1. I hope this works for everyone like it did for me...

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New update won't install on my Dell Laptop Windows 7. Even tried from the iTunes website. Now all of my access is gone. What must I do?

New update won't install on my Dell Laptop Windows 7. Even tried from the iTunes website. Now all of my access is gone. What must I do?

Hello SandyJeanne,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Best of luck,
Mario

HT5007 I had a old iPhone 5 and it broke. I went to the Apple store and they gave me a new one. This new iPhone won't download any music. Can I have help?

I had a old iPhone 5 and it broke. I went to the Apple story and they gave me a new one. This new iPhone won't download any music. Any help?
I'd really appriciate it!

annalisefritz wrote:
I had a old iPhone 5 and it broke. I went to the Apple story and they gave me a new one. This new iPhone won't download any music.
A few more details please.
Did you connect it to your computer?
Does it show up in iTunes?

GB '09 won't open ANY of my song files

I have a Core 2 Duo 3.06GHz iMac and have been using GB '09. The hard drive recently died so Apple put a new one in. I cloned my 15" MBP to the iMac and now GB '09 won't open any of my song files. I already tried deleting the GB files in Library/Preferences, and I have reinstalled iLife '09 once already and nothing has worked.
In the process of troubleshooting I even created a brand new song file and saved it to the desktop. I quit GB and then restarted it and tried to open the file I just created seconds ago and I get an error message saying:
The document "My Song.band" could not be opened.
Thay's it. No further info to help me try to figure out why. I've got about half a dozen third-party plugins but I'd rather not start monkeying around with them if I don't have to. I was hoping someone out there has had this happen and knows how to fix it. I know there are various pref and cache files squirreled around on the hard drive, just don't know exactly where and which ones are safe to delete to try and fix this problem.
Any help would be appreciated. Thanks.

Okay, problem solved. I tried trashing the test song file I created and got a message that "The item will be deleted immediately". This made me think there were some hard drive permission issues which may be causing my GB problem. I Google around the internet and found the cause and solution.
It seems I didn't have write access to my own "Home" folder on the HD. Pretty odd, but that was the case. I did a "Get Info" (Cmd+I) on my home folder and added my primary user with Read and Write privileges. After that, files I deleted would just sit in the trash as normal and I was able to open my song files in GB.
Here's a link to solution that I found:
http://www.thexlab.com/faqs/trash.html#Anchor-Files-46919

You want to downgrade because the new updates won't work? Read this.

First of all, I'm not any kind of techie person, I just have gone through this horrible experience of not being able to get into the itunes store at all after downloading the last 2 updates (7.4.2.4 and 7.4.3.1). Once I downgraded to 7.3.2.6 I was back in the itunes store downloading whatever I wanted. But, it was not all fun & games - the library file wouldn't work with the older version of itunes, and I lost all my playlists and had to reimport all my music. The second time I downgraded I did figure out how to save the playlists, but I still haven't figured out how to restore the itunes library file. If anyone has ideas about that feel free to post here.
I consider this a last resort if you really need to get into the store. Hopefully you have already tried other suggestions in other forums. If you do decide to try this, you should read everything first to see what you're getting into. Also, if you just bought a new ipod, it probably won't work with the older version. You should keep calling the apple support phone #.
The process isn't that much harder than installing an new version, although you need to uninstall 7.4.x first. *If you decide to try this I highly suggest you do a backup to disk first just in case.* Uninstalling itunes doesn't delete any of your music files, but it never hurts to have a backup. Go to File>Backup to disc.
By the way, this is assuming you're on Windows XP.
First get ready:
1. Go to File>Export Library. Save this file somewhere in your My Documents Folder, not the iTunes folder.
2. Export each playlist you have individually by right clicking on the playlist and selecting Export songlist. Save these text files in the same folder as #1.
3. Now, download the version of iTunes you want from oldapps.com/itunes.htm. I used 7.3.2 and it worked fine.
4. While that's downloading start uninstalling iTunes under Control Panel>Add or Remove Programs. Remove Apple Mobile Device Support, Apple Software Update, iTunes and QuickTime. Don't restart until all 4 are removed. (Optional, also run CCleaner - click the 'issues' button. This gets rid of a lot of little files that don't get removed in this process, but it's a little intimidating if you're not a techie person.)
5. Now restart. After you're back up, click on the iTunes setup file you just downloaded. After it installs, when you open iTunes the first time, you'll probably see this error: "The file 'iTunes Library.itl' cannot be read because it was created by a newer version of iTunes." When you click ok the box closes & iTunes doesn't open.
Go into your iTunes folder (usually in your My Music folder) and remove this file - it will show up as iTunes Library.itl or maybe just iTunes Library. You could just delete it because you already have a backup from step #1. The other file, also called iTunes Library, is an .xml file that you can delete if you want.
6. Open iTunes - it will look totally blank w/ no files. Don't panic! Go to File>Import and try to import the library you made way back in step #1. I'm sorry to say it might not work. If it doesn't, the next thing to try is to import an older version of the library file, which will be in the "Previous iTunes Libraries" folder inside the iTunes folder. This also didn't work for me. So....
7. If you couldn't get the library file to open, you need to add your music back in. I just went to File>Add Folder to Library and added my My Music folder. You could also try doing it from backup discs but that takes a long time; in either case, if you have a lot of music this will take awhile. Just let iTunes do it's thing.
8. Now you can go to File>Import and select the playlists you created in step #1. This did work for me when I went from 7.4.3.1 back to 7.3.2.6.
You should be good to go! I hope this helps some people. If you have any questions you can post them, but I can't promise that I will have answers.
meeshala

Hi - it sounds like you still need to move the library file, which is in step 5 of my original post; this is assuming you exported your library before you went back to 7.3 - if you didn't do that, don't delete anything yet - just try moving the itunes library.itl file onto your desktop:
"5. Now restart. After you're back up, click on the iTunes setup file you just downloaded. After it installs, when you open iTunes the first time, you'll probably see this error: "The file 'iTunes Library.itl' cannot be read because it was created by a newer version of iTunes." When you click ok the box closes & iTunes doesn't open.
"Go into your iTunes folder (usually in your My Music folder) and remove this file - it will show up as iTunes Library.itl or maybe just iTunes Library. You could just delete it because you already have a backup from step #1. The other file, also called iTunes Library, is an .xml file that you can delete if you want (actually, just leave the .xml file where it is).
"6. Open iTunes - it will look totally blank w/ no files. Don't panic! Go to File>Import and try to import the library you made way back in step #1."
Since I wrote that I've gone back and forth a couple of times, and importing the backup library file should work. If for some reason you didn't export your library, you can try importing the iTunes Music Library.xml file in your iTunes folder. It takes a really long time but this does also work.
If you were having the same 11333 error that I was, I was finally able to get into the iTunes store with 7.4.3 after installing certificate revocations lists as described on this page: http://docs.info.apple.com/article.html?artnum=306628
I think that's helped a lot of people - have you tried that? Of course, to do that you would have to reinstall the newer version to try it.
Please post again if you are still having problems with the library, but I think you should be ok!

Songs Bought from Itunes on my new iPad won't transfer to iTunes.

I have a major problem. I have never been one to download music for free. I dont have a problem with other people that do it, its just a moral ethical thing for me as I am an author who sells digital property and wouldn't want someone stealing my books. Anywho, All of my music is bought from my iPad on iTunes.
Today, I went to back up my new iPad onto my PC and it kept comming up as "these songs couldnt be synced" or somthing to that effect. Which I just figured at first, it was a glitch. But then As it kept going, I realised it wasn't downloading ENTIRE boughten-on-itunes Albums, including one I just purchased, and two i purchased about a week ago. My friend just kept telling me it was because it was shared music, but it wasnt! All my music is bought off itunes!
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If your iPad is set up to sync normally with your iTunes library any purchases you make on the devce should automatically transfer to your iTunes library at the next sync. Alternatively you can set up both computer and device to automatically download any purchases made on other, even if you don't get around to syncing them for ages.
If for some reason the iPad doesn't really treat your iTunes library as its "home" library, and threatens to erase content when you bring the two together, then see Recovering your iTunes library from your iPod or iOS device.
tt2

New v7 won't play any songs any more

I was able to download and even use the new version 7 last night. However this morning It won't play any songs. I click on play and nothing happens. It shows the song and related items from the store but won't play. I don't know if it is related but I did have a msg when I turned on my computer this morning. somthing about not enough memory when application looked at space 1000 or something like that. I clicked Cancel (which said it would debug the program) and it let me continue. What can I do? I had no problem before. is there anyway to go bad to the old version?

I don't know why but everything works fine now after I reinstalled the sound driver for my laptop.
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TS1420 new purchases won't transfer

The older music in my library will transfer without a problem but the purchases I've made in the last couple of months will not transfer. The music is there - I can burn a CD with it - but it won't transfer. The songs all have a check mark next to them, so that's not it. The message I get is that an "unknown error" has occurred. I tried restoring my iPod but that did not help. Anyone have any ideas?

MissInkFTW wrote:
since you're just ranting ...
is there any way I can somehow "authorize" these purchases to be transferred back onto my iphone?
... iTunes customer support
they need some serious reconsideration in their policies, upon realization that they're not only making themselves inferior to other music sites in terms of cost, but also in terms of user-friendly qualities. FAIL itunes, fail.
... iTunes feedback
maybe when you're posting your issues in a constructive fashion, other users here will feel inclined to give good advice
good luck !

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I recently have had some strange issues with Itunes. On MP# files I purchased elsewhere, I would add the folder for the new artist to my library, and then voila I would have them in my Itunes library. Here lately, it would play some of the files but not all of them from a few of the artists, but not others. When I click on the song nothing happens; there's just a little gray apple up there and when you play the song in front of it and advance to the next song, it skips the one it would not play entirely. This is happening on 2 or 3 artists randomly; I know the songs used to play on there but now they won't. So, now I have uninstalled Itunes, eliminated all its directories, and reinstalled Itunes again and made my new library. Now Itunes will not even put those songs in my library so I can't even see them. In fact, for my Kings of Leon songs, it now won't add any of them to my library when before it would only add a couple after I had removed them and tried re-adding them. What is going on here? Any advice is much appreciated!!

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The only thing I did not do was delete anything from the registry. I'm always afraid to do that AND instructions from Apple did not include anything about it.
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XP instructions in the following document: How to perform disk error checking in Windows XP
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New updates won't transfer any MP4 or MP3 files anymore!

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