New User Account freezing

Hi, I hope someone can help.... When I open a new user account, which I want to set parental control on, the screen keeps freezing once the account is open. The wee rainbow circle appears and I can't do anything. Does anyone know how to fix this? Thanks

Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
Report any errors it found for Disk Repair, don't need the ones for Permissions Repair.
Try it again & see if anything changed, but have Activity Monitor open & Show All Processes & sorted on CPU%, also have Console open if we can... maybe not when switching, but we'll see.
Does this happen if you just try to create a new admin user???

Similar Messages

  • Have recently had problems with itunes freezing on me so having done various things to rectify it im now going to try to create a new user account but where the heck do you find the start menu ?

    have recently had problems with itunes freezing on me so having done various things to remody it , im now going to try to create a new user account but i cant find where to start things ! ive been told to go to the start menu but where the heck is it ?

    Leigh...
    but cannot do this because I cannot access Mac App Store
    If you can't access the App Store from the Apple menu, Dock, or Applications folder installing the Mac OS X 10.6.8 Update Combo will reinstall the App Store for you.
    It's ok to do this even you are already running v10.6.8.
    Plants vs. Zombies, and that is all for additional software on here
    FYI:  Some third party software can cause issues with the App Store >   Mac App Store: Sign in sheet does not appear, or does not accept typed text
    Apple is not responsible for incompatibility isssues with third party software.

  • Hi, I hope someone can help.... When I open a new user account, which I want to set parental control on, the screen keeps freezing once the account is open. The wee rainbow circle appears and I can't do anything. Does anyone know how to fix this? Thanks

    Hi, I hope someone can help.... When I open a new user account, which I want to set parental control on, the screen keeps freezing once the account is open. The wee rainbow circle appears and I can't do anything. Does anyone know how to fix this? Thanks

    Could be many things, we should start with this...
    "Try Disk Utility
    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
    Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
    3. Click the First Aid tab.
    4. Select your Mac OS X volume.
    5. Click Repair. Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
    Report any errors it found for Disk Repair, don't need the ones for Permissions Repair.
    Try it again & see if anything changed, but have Activity Monitor open & Show All Processes & sorted on CPU%, also have Console open if we can... maybe not when switching, but we'll see.
    Does this happen if you just try to create a new admin user???

  • Help - iMac Storage/New user account question

    Ok - so I've assumed that my user account was corrupt as Ive been having problems with Safari crashing/freezing the whole of my Mac, but thats another storey.
    So i decided to create a new user account to delete the old one. I copied the following folders from my original user account into the shared folder first of all:
    Pictures
    Music
    Movies
    Documents
    I've now deleted the old account and copied these folders from Shared into my new user account - actually Ive just left Music, Pictures & Movies in shared and am going to point the relevant apps such as iTunes to the shared folder.
    The problem I have, is that I've lost over 100gb of storage somewhere on the Mac and I can't see where!
    As far as I can see, I've deleted everything so that there is only one copy now and have emptied the Trash folder.
    Anybody got any suggestions - perhaps a hidden folder somewhere?
    Thanks

    >>... I can't seem to see it anywhere anyway...
    It would be a folder or disk image (.dmg) in /Users, along with your current account home.
    >>I might try and get rid of the Events folder - not sure if I need that or not?
    iMovie (2013): Updating projects and events from previous versions of iMovie
    and especially
    iMovie (2013): Removing old libraries after updating
    say that you probably don't...
    'You can delete these folders if you no longer want to work with them in the previous version of iMovie.
    Before removing your projects and events, make sure they have been updated for iMovie version 10.'

  • User account freeze

    I am using Macbook 13" Intel Core 2 Duo. OS 10.6.7... Recently, i was creating new user account for my wife, however, when she try to login into her account suddenly everything not responding (freezing)... As a new mac user, i am really appreciate your all assistance to solve my problem... furthermore, at my hometown it is about thousand kilometers away from the nearest apple's store... thanks you all in advance...

    Branching this to a new discussion.  Pietrogpazzi is experiencing difficulties when closing Photoshop CS6 and Bridge and it freezing in his original user account.  When creating a new user account on Mac OS 10.8 Photoshop and Bridge appear to be behaving normally.

  • Cannot log in to new user accounts

    I am a long time Apple user and am completely confounded by a problem I am having creating new user accounts on my G4/400 PowerMac running OX 10.4.11. I've been attempting to setup some user accounts for my kids to use. I have no problems setting up the accounts but when I log out of mine and try to log in as them the login window shakes from side to side indicating an incorrect password. This is something that I had a problem a year ago and never solved and today I am trying once again with out success. I feel like I am doing everything correctly since I've been able to do this on my G3 iBook and MacBook.
    Here are a few things I've also done.
    -repaired permissions on the drive ( I have 2 in the machine right now but the other is just my iTunes LIbrary drive)
    -deleted the old user accounts that I setup but couldn't access.
    -tried setting up more new accounts
    -repeated the process several times without ever being able to successfully login to any of the new accounts that I created.
    Any advice to solve this problem would be appreciated.
    Thanks
    Chris

    Hi cc_mac,
    I don't know if you have solved this one yet, but I had exactly the same issue when I recently had a hard drive failure and had to re-install everything. I had copies of all my files, but when I went to set up the user accounts, I could create each account, but I couldn't log in.
    There is a simple solution, you will need to be in an admin account and you will need to use the command line, so open up a terminal window.
    Use the following command for each account you need to fix:
    sudo passwd <username>
    where <username> is the account name that you cannot currently log in to.
    You will need to enter your admin password to allow you to use sudo, so do that. Then you will be asked to type in the new password for the new account. Just to be absolutely sure, you will be asked to re-enter the new password, so do that, and you are done.
    Log out of your admin account, this should bring you back to the log in screen. Now, if everything has gone according to plan, you should have an operational user account.
    I'm not sure what the cause of this issue is but it might be some sort of permissions issue happening in the background. Nevertheless, manually setting the password this way seems to have fixed it for me. I sincerely hope this helps you too.
    Kind Regards,
    Mark D.

  • Setting Up a New User Account - iTunes issue

    My wife and I were both using our Mac as a single user, but logging into iTunes under separate iTunes accounts to download our own music and apps.
    This week I set up a new User Account in her name, and transferred all music and apps to her User Account so she would be able to access and sync on her own account, just by fast switching, rather than logging into iTunes each visit.
    When she plugs her phone into the iMac to sync via iTunes, she gets the following message:
    *iTunes could not sync information to the iPhone " " because another sync client is already running*.
    Anyone had this problem and found a solution ?

    I recently had this same error message problem with my 3GS. Here's everything I did, one of the steps solved the problem...
    1. Restarted with the phone unattached.
    2. Repaired permissions using Disk Utility.
    3. Restarted the phone. Here's where I had some difficulty: After swiping to confirm the shutdown, the screen went black, and I had the spinning icon that wouldn't go away. I ended up having to hold the lock and home buttons down to force shutdown the phone. I powered it back up, and it took forever to start, but it eventually did. I then power-cycled it one more time, and everything was back to normal.
    4. Started up iTunes. Go into the preferences, and under the "Devices" tab, I found my previous backup. I deleted it.
    5. Plugged in the phone, and everything was normal. iTunes made a new backup, so the sync took awhile, but it was successful.
    Good luck!

  • How do I create a new user account?

    I have a new iPod with a different iTunes account than my other devices.  How do I sync the iPod on my iMac with the songs/movies from its own iTunes account?  Do I need to create a new user profle on the computer for that?

    As you said, I recommend to create a new user account and create a new iTunes library on that user with the content of the iPod. If you sync it with your user account, you will get on the iPod the content from a different Apple ID and maybe content that you don't want.
    To create a new user account, open System Preferences > Users &amp; Groups, and press the + button that it's below the left sidebar (where users are listed). Then, just follow the steps to set up the user account.
    Now, every time you start your Mac, OS X will ask you the user account you want to start OS X with

  • How do I create a new user account and migrate my data to it?

    I have problem with Adobe Bridge crashing when I exit Camera Raw.  I was advised by my local apple service store to create a new user account and test Bridge using the new account.  It works fine.  So what do I do now?  I don't know what in my account is causing the conflict but assume that the solution might be e newly setup user. 

    Checking the behaviour in another user account is a TEST, not a solution! You don't need to move everything over. Otherwise, every time you get a user account problem, you'll keep moving to a new user account again and again.
    If the problem does not occur in a new user account, then the cause is something IN your user account. This is usually a Preference file. Adobe Bridge seems to crash a lot, and it can usually be fixed by deleting the Bridge folder in <user>/Library/Application Support/Adobe/
    You can also try deleting the Bridge preference file, which will be in <user>/Library/Preferences, and called com.adobe.bridge5.plist (or similar).
    If that doesn't work, you can test removing a whole bunch of the various Adobe files in those folders. You can always put them back if they don't change anything. And you've got a backup, haven't you? ;-)

  • How do I set up a new user account that can use all my software?

    I set up a new user account on my 3 year old BTO iMac running OS 10.8.5. Unfortunately, when I tried to use it, the computer thought none of my software was registered, activated, licensed, etc. With 26 GB of applications on this machine, it will be a colossal chore to re-do everything. Is there any way around this?
    Thanks for your time,
    Larry

    Is your regular user an Admin?
    Yes. So is the new account I tried to set up.
    Are these apps installed in the main /Applications folder?
    Yes.
    Are they App Store apps or installs from disc/download?
    Both, but App Store purchases are a clear minority, and aren't much of a problem, due to the ease of re-downloading and activating. The downloaded programs are the ones that present the problems. I have not been good about archiving serial numbers and the like, mostly because I've never had a problem like this before.
    What specific apps are you having trouble with? For instance, I know that MS Office and Adobe CS5 for perfectly well for all users on my MBP.
    This is a very long list. Let me give you some of it, and if you really need all of them, I'll add to the list later.
    1Password 4
    ABBYY FineReader for ScanSnap
    Adobe Acrobat 8 Professional
    Adobe Photoshop Elements 8 plus On ONE add-on filters
    Burn
    calibre
    DiskTracker
    Dragon Dictate
    Flv Crunch 1.5.0
    GraphicConverter
    Harmony Assistant
    iBank
    iSkysoft iMedia Converter Deluxe
    MacX Video Converter Pro
    QMidi
    Screenium
    Unison
    WireTap Studio
    Also, what troubleshooting steps have you taken so far?
    Not much, since I have no idea where the problem is. I looked for some central repository of software serial numbers or activations, but didn't find one.

  • How to move iTunes library to new user account?

    My primary user account on my Mac (I'm the only user but I have an admin account just incase my 1 account ever gets corrupt or something) was operating very slowly and messed up an external hard drive among other problems so I made a new user account which seems to be operating more smoothly.  I've tried to trouble shoot the problems with the old user account but it took a lot less time to just make a new user account.  Anyway, I tried copying over my entire iTunes from older user account to new user account.  When I open iTunes in the new user account, I changed the iTunes folder location in preferences and then restarted iTunes.  None of my playlists or media were showing up in iTunes.  I tried importing the XML file by doing FILE > ADD TO LIBRARY.  I also tried draging the .it file to iTunes.  No luck.  Any ideas?!  I was able to copy my library back to the old account and have everything there but the new account doesn't import all my media/metdata/playlists.  I don't want to re-import my whole library again because I will lose some of the meta-data like play count, ratings, etc.  I've looked at a lot of guides online with no luck.
    Any suggestions are greatly appreciated!

    If you put the entire iTunes folder in the exact same location as it was in your other account it should have opened up intact. There should be no need to change the media file location preferences since this has nothing to do with iTunes looking for your library file which is what it uses to locate everything else.  iTunes will automatically look for the library file in the default location in whatever account is used to invoke iTunes.
    An issue that might arise would be permissions not being set correctly on the files, but then I would have expected iTunes to complain clearly about that.

  • How to move an old iTunes folder into a new user account?

    Hi there, so I have a 98Gb iTunes library and it was sitting on an older version of an iMac (2006 OSX 10.6.8  iTunes 11.4).  Realised it would be cumbersome to transfer to my newer iMac (2014 - OSX 10.9.5 iTunes 12.1.2.27) so I used the migration assistant to transfer everything across.  Only problem  is now I have 2 user accounts for myself on the new iMac and all I want to do is consolidate my iTunes library into one, but am struggling to move the iTunes folder directly into the newer user account on the new iMac.  I keep getting a "you do not have permission to move this".  I've tried both passwords to each account but still it won't move the folder.  Any suggestions or directions would be greatly appreciated.

    SlippySlope wrote:
    Were you saying that you have two user accounts (one one the old Mac and one on the new Mac) or two Apple IDs with your music?
    Read the original post. The user used Migration Assistant to copy files from an old computer to a new one. This creates a new computer account with the old content. The user then had two accounts on the new computer with content the user wished to merge.

  • ITunes does not launch with new User Account (Vista)

    One of my limited user accounts on Windows Vista because corrupt, so I created a new limited User Account and copied ALL of the files from the old to new.
    Now, when I try to launch itunes on the new user account, it will not open at all. Itunes works on my administrative account, with no problem.
    Can someone tell me the most pain-free way to resolve this issue. And, whatever solution, will I be at risk of losing my itunes libraries?
    Thank you in advance.

    Hiya. Delayed again. Browsers being cranky. (I blame the aftershocks.)
    It's actually plausible that it was installed in there (by doing a run as administrator on the installer itunes64setup.exe, perhaps). Because that suggests a possible cause for these continual permissions-related problems.
    A lot of what you're seeing is consistent with damaged ACLs (access control lists) on files, folders and registry keys. Although it's a lot rarer than it used to be, one of the ways you could get borked ACLs was if a program (like iTunes or QuickTime) was installed in one user account, and then the user account it had been installed in was deleted (or otherwise rendered unusable).
    We don't know which particular permissions are stuffed up here. But there's a shotgun approach to fixing them which used to work okay, although it's a bit fiddlier to do on a 64-bit system than a 32-bit system.
    I'd strongly recommend setting up a system restore point prior to doing this, so you can revert if things turn to custard.
    The basic technique you follow is from the following blog entry *with one important modification.*
    [Solving setup errors by using the SubInACL tool to repair file and registry permissions|http://blogs.msdn.com/b/astebner/archive/2006/09/04/solving-setup-e rrors-by-using-the-subinacl-tool-to-repair-file-and-registry-permissions.aspx]
    The modification is that when you're editing the file to replace YOURUSERNAME with the name of the account, edit the first line so that %ProgramFiles% instead says %ProgramFiles(x86)% and after the line that reads:
    *subinacl /subdirectories %programfiles%\ /grant=administrators=f /grant=system=f /grant=users=e >> %temp%\subinacl_output.txt*
    ... add another line saying:
    *subinacl /subdirectories %programfiles(x86)%\ /grant=administrators=f /grant=system=f /grant=users=e >> %temp%\subinacl_output.txt*
    (The first is to make sure the commands see the subinacl, because it installs in \Program Files (x86)\ on 64-bit systems, and the second alteration is to make sure that the permissions for the 32-bit program files are fixed too.
    After doing that (it'll take a while to run), can itunes launch normally in the new account?

  • Sharpener Pro 3 has problems in Aperture as the Pre sharpener continually asks one to buy or activate and the Output Sharpener causes Aperture to hang. Have removed all duplicate fonts and tried using a new user account. Any ideas?

    I am experiencing problems with Sharpener Pro 3 as an Aperture 3 plug-in. These are:  the Pre sharpener continually asks one to buy or activate and the Output Sharpener causes Aperture to hang. Following discussions with Nik Software I have removed all duplicate fonts and tried using a new user account. Neither of the courses of action worked. Have other users experienced these difficulties? Can you suggest an alternative remedy?

    I am experiencing problems with Sharpener Pro 3 as an Aperture 3 plug-in. These are:  the Pre sharpener continually asks one to buy or activate and the Output Sharpener causes Aperture to hang. Following discussions with Nik Software I have removed all duplicate fonts and tried using a new user account. Neither of the courses of action worked. Have other users experienced these difficulties? Can you suggest an alternative remedy?

  • How can I set up a new user account that has access to iPhoto data on Admin account?

    I have set up a new user account for my son.  I have set up his parental controls but I would like him to have access to the data in iPhoto and iTunes from the Admin account.  I do allow him access to the applications with the parental controls, but they are empty.  Thanks for your help!

    Is your regular user an Admin?
    Yes. So is the new account I tried to set up.
    Are these apps installed in the main /Applications folder?
    Yes.
    Are they App Store apps or installs from disc/download?
    Both, but App Store purchases are a clear minority, and aren't much of a problem, due to the ease of re-downloading and activating. The downloaded programs are the ones that present the problems. I have not been good about archiving serial numbers and the like, mostly because I've never had a problem like this before.
    What specific apps are you having trouble with? For instance, I know that MS Office and Adobe CS5 for perfectly well for all users on my MBP.
    This is a very long list. Let me give you some of it, and if you really need all of them, I'll add to the list later.
    1Password 4
    ABBYY FineReader for ScanSnap
    Adobe Acrobat 8 Professional
    Adobe Photoshop Elements 8 plus On ONE add-on filters
    Burn
    calibre
    DiskTracker
    Dragon Dictate
    Flv Crunch 1.5.0
    GraphicConverter
    Harmony Assistant
    iBank
    iSkysoft iMedia Converter Deluxe
    MacX Video Converter Pro
    QMidi
    Screenium
    Unison
    WireTap Studio
    Also, what troubleshooting steps have you taken so far?
    Not much, since I have no idea where the problem is. I looked for some central repository of software serial numbers or activations, but didn't find one.

Maybe you are looking for