New user "Cannot connect to iTunes" message

Hi
I have just got the iphone 4S.  Have never had an iphone before and am very bad with all this techonolgy stuff.  But have set up an Apple account.  and went to down a free app, but then after i type in my password, and it goes to add it to the desktop (as it were), a message stating "cannot connect to itunes" comes up and the app does not download.
I am not sure what i am doing wrong. 
Would really be thankful for some help - and sorry if it something very simple.
Kind regards,
Emma

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes, and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

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