New user to FCPx. I lost the timeline and footage I have been editing for 5 days. Can I go back 2 hours in FCPx to retrieve it or is it lost forever?

Help!!!!
New user to FCPx. I lost the timeline and footage I have been editing for 5 days. Can I go back 2 hours in FCPx to retrieve it or is it lost forever?

What version are you using? Were you editing inside a project, or did you open a clip into the timeline?

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My iPhone cable gave me a warning this morning that it was not certified to work with this phone, but it is the cable that came with the phone and that i have been using for a year and a half. Why?

i plugged in my 18 month old iPhone to charge it, using the cable that came with it and that I have used regularly all along. I got a warning on my phone screen saying the cable is not certified and may not work properly with my iPhone. Why?

If you updated iPhone to iOS7, it now checks for real Apple Lightning Cable. Your cable may not be Apple, or someone swapped another cable with yours. Make sure the cable end is clean, take a clean dry toothbrush and carefully clean charging port on the iPhone.

HT6050 After upgrading my ipad to ios7, its battery is getting charged way too fast and it drains at the same rate. I have been waiting for a new software update,to fix this, and nothing yet.....

After upgrading my ipad to ios7, its battery is getting charged way too fast and it drains at the same rate. I have been waiting for a new software update,to fix this, and nothing yet.....

Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

I have a Mac G4 double mirrored model and everytime I shut it off it will not go on when I hit the power off button. However, if I unplug and plug in the power cord it boots fine and everything is OK. The PMU and logic board have been reset. Any ideas?

I have a Power Mac G4 double mirrored model and everytime I shut it off it will not go on when I hit the power on/off button again. However, if I unplug and plug in the power cord it boots fine and everything is OK. The PMU and logic board have been reset. Sometimes my Mac goes on just by pressing the power on button but most times I have to pull the power cord and put it back in. Any ideas or help out there for this? Could it be a failing power supply? Apple Care says that this model is obsolete so there is no help from there. John
<E-mail Edited by Host>

Hi John,
That's often a sign of a bsad Capacitor in the Power Supply, but...
Might be time to replace the PRAM Battery, 4 years is close to their lifespan, far less if ever without AC power, & can cause strange startup problems...
http://eshop.macsales.com/item/Newer%20Technology/BAA36VPRAM/

My ipad is disabled and says connect to itunes. I dont know the passcode and I dont have access to a computer , can I restore it without connecting to itunes

My ipad is disabled, I dont know the passcode and I dont have a computer to connect to itunes... is there anyway of reactivating ipad without connecting to itunes?

Sorry but no. You will need to get access to a computer with iTunes somewhere to restore the iPad. You can get help with this at an Apple Store if you have them in your area. Note that if you haven't backed up your iPad to iCloud, you'll lose all your data. Apps and other purchases from the iTunes Store can probably be re-downloaded.
Regards.

I bought the mountain lion app and i have been trying for days to install it someone help i am going crazy up in here!

I bought the mountain lion since last week and have been trying for hours to install it but i am not even getting to install it someone HELP!!!

I wonder, if you may want to clean up your system first. You could try to scan and repair permissions on that machine, make sure no disc errors, and also do a final pram reset. Then try to re-install again.
If the install still halts, then re-download the installer.

I lost my iPad and I dint have its serial number, how can I get its serial number

Please advice me on how to get my lost iPad, I don't have its serial number, how can I get the serial. Number please

If the iPad was running iOS 7, the thief will not ever be able to use it.
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
Apple (and no one else) can not assist (with serial number or iCloud) in finding a lost or stolen iPad.
Report to police along with serial number. Change all your passwords.
These links may be helpful.
How to Track and Report Stolen iPad
http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
What to do if your iOS device is lost or stolen
http://support.apple.com/kb/HT5668
iCloud: Locate your device on a map
http://support.apple.com/kb/PH2698
iCloud: Lost Mode - Lock and Trace
http://support.apple.com/kb/PH2700
iCloud: Remotely Erase your device
http://support.apple.com/kb/PH2701
Report Stolen iPad Tips and iPad Theft Prevention
http://www.stolen-property.com/report-stolen-ipad.php
How to recover a lost or stolen iPad
http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
How to Find a Stolen iPad
http://www.ehow.com/how_7586429_stolen-ipad.html
What NOT to do if your iPhone or iPad is lost or stolen
http://www.tomahaiku.com/what-not-to-do-if-your-iphone-or-ipad-lost-or-stolen/
Apple Product Lost or Stolen
http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
Oops! iForgot My New iPad On the Plane; Now What?
http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
How to Find Your iPad Serial Number
http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
http://support.apple.com/kb/HT4061
 Cheers, Tom

Unable to update Premier Elements even after the Product and Serial number have been registered

Trying to apply online updates through Premier Elements but i am told there is a problem with the serial number.
I have followed all the online advice to try and resolve but nothing seems to work.
Help required please.

cathfre
This is not Adobe. Rather user to user.
We will try to help you but typically Adobe is the only one who can resolve serial number issues.
But, whether here or at Adobe Chat, details are needed.
1. What version of Premiere Elements is involved and on what computer operating system are you trying to run it on?
2. Did you successfully install the version and ran into problems only when you went to use Help Menu/Update or some
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Camera Raw or an Update for the version that you have?
We will be watching for your details.
Thanks.
ATR
Add On...If you have the current version and want to contact Adobe Chat, please click on the following link
Contact Customer Care
which is set to
Premiere Elements
Adobe ID, Signing In
Adobe ID. Sign In, and Account Help
Chat Panel
If the link does not hold its set, then you will have to navigate to the Chat Panel using the above titles as guides.
At this moment, the Chat Panel seems to be in working condition.

Everytime i Sync ipad or iphone after restarting computer the music and movie boxes have been automatically unchecked. Then if i check it it ask remove and sync.Why is this happening?

As question the says itunes keeps unchecking the movies and music boxes and i then have to "remove and Sync" then reselect the movies i want to watch. Movies is set to allow me to selct only what I want and music is sync all music. I appreciate any help.

Hmm. That sounds easy enough... but how do I backup to the new computer when it doesn't give me the option? When I connect the iPad via USB, it asks me to:
• set up as a new IPad
• restore from a previous backup (where the only backup listed in the drop down menu is a stolen iPad with outdated information, dated April of 2011. It doesn't ask to restore from iCloud where this current iPad is backed up.)
If you're suggesting that I back up both devices to iCloud and then wipe them, then plug them into the new computer and restore from the iCloud backup, so that my new computer considers these new devices, that makes sense... except that I don't see an option to restore from iCloud. Does that option appear later? And is it absolutely certain that any app I have entered data into will restore that information as well, and not just the app? For example, if I have an index card app which I make essay notes in, will those notes definitely be backed up along with the app? Or just the app? I can't afford to lose all my work data.
Thanks.

Upgrade to iOS7.1 has broken Music. . .can't play songs in the cloud and songs that have been downloaded won't play either.

I've discovered an interesting "feature" of iOS7.1 for the iPad (4th gen).
Since upgrading, I can no longer play music that is in the cloud and when trying to switch to a song that has been downloaded to the device, it won't play either; however, the equilizer graphic indicates that something is playing (bouncing up and down) but the song position indicator stays at 0:00.
Eventually, iTunes/Music (not sure what to call it these days since Apple can't seem to decide either) gives up on the song selected, the on that is not playing, and moves to the next song. If the next song is local to the device, music plays, if it's another song in the cloud, the pattern repeats until it hits a downloaded song. Have also discovered, after my various and simple testing efforts, that I can no longer download songs from the cloud - I was able to download one song but afer that. . .kaput.
It takes a special level of brilliance to send out an update that breaks your own applications/code. . .particularly one so core to the device.
Two words for future releases. . ."Quality Assurance".

I had a similar problem. Try resetting and erasing the phone and restoring from a known good backup.

I have just recieved the error message when trying to enter my AI, and PS.I have been paying for the monthly membership for 3 months and still havent been able to use these softwares. they are already installed it just wont let me acess them anymore?

i have just recieved the error meassage when trying to open up both my AI and PS. I have paid the monthly payments for the membership and i have both softwares installed. what can i do to work on them and why are they giving me this error message?

Sign in, activation, or connection errors | CS5.5 and later
For anything else you have to be more specific. you have not provided any system information nor told us, what the error message actually is.
Mylenium

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My daughter forgot her password on her iphone and we cant get it unlocked. Is there a way to bypass her password or restore the phone so she can use it again?

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HT3819 my kids got new ipads and I set up an apple id for each; how can I get the songs and apps we have already purchased for them from my apple id onto their new devices

I understand that home sharing requires all devices to have the same apple id to access music, apps, books, etc.
However, is there a way for my kids to share songs on separate apple ids so we don't have to buy 3 copies of the same song for our family?

Turn on computer.
Open itunes.
Connect a device.
Select what you want to sync.
Sync
Repeat for the otehr device

I have lost the amber/green light indicator on AirPort Express. How canI get it back?

How can i get the amber/green light indicator on the AirPort Express. It has stopped working.

If I do a factory reset, will I have to reset the network configuration?
Yes, but based on what you are telling us, I doubt that the device will restart after you try this. You have tested with other AC wall jacks, correct?
I just purchased the unit in April this year, it would be very soon to have to replace it, especially since I don't think I kept the receipt...
Most stores keep a record of purchases. Otherwise, Apple support can look at the serial number and know approximately when the device was sold. You should have no problem getting a replacement, I would imagine.

I got a new iphone and saved my photos from the old phone on icloud. I entered my info on the new phone, but the pictures have been loading for days on my new phone and nothing is happening. Please help!!

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Hello lynxfan12,
Thanks for using Apple Support Communities.
When you say that you saved your photos to iCloud, are you referring to doing an iCloud backup? If you are attempting to recover from an iCloud backup over Wi-Fi, the process can take a long time to complete.
The restore process is taking a long time to finish.
The amount of time needed by the restore process depends on your geographical location and the speed of your Internet connection. Even with a fast Internet connection, the restore process might take 1 to 4 hours per gigabyte to complete.
If you're traveling between countries, the restore process might take longer than usual. iCloud is tuned to provide the best service when you're in the geographical location from which you most frequently connect to the Internet. When restoring from an iCloud backup, iCloud is tuned to provide the best service in the geographical region you were in when you created the backup.
If you need help restoring an iCloud backup
http://support.apple.com/kb/TS4036
Take care,
Alex H.

New user to FCPx. I lost the timeline and footage I have been editing for 5 days. Can I go back 2 hours in FCPx to retrieve it or is it lost forever?

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