New user working with InCopy CC, question re: Indesign 5.5 compatibility

Hi all,
I'm asking a question on behalf of one of our editors who works off-site, who we have recently purchased an InCopy CC subscription for.
Our studio uses InDesign 5.5, and they've been attempting to share files with our Editor, so that she can make changes to them etc.
As the Editor is off-site, this makes giving support to her slightly difficult (and her IT/Tech knowledge is limited), but from what I can gather she is able to open the InDesign 5.5 files in her version of InCopy CC and she can 'zoom in' on these files once opened, but she's currently unable to use the text tool to edit the text.
This Editor is the only employee in the company with InCopy, so we're unable to take a look at it our end, and our own knowledge of that product is non-existent.
Do you know if the problem she's experiencing is based on compatibility between the two products (InDesign 5.5 and InCopy CC), or is it lack of product knowledge on her part (and ours, too)?
Thanks in advance.
Jeff.

You will need to upgrade to InDesign CC for this workflow to function
properly.

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