New V245 won't see the DVD drive

I have a new SunFire V245 that won't recognize the DVD drive.
Running probe-scsi, probe-scsi-all and probe-ide don't display a DVD drive.
I know it is getting power because the light blinks when I power up the unit.
The part number for the DVD drive is X7410A-4 which shows it is for a V240.
Not sure if there is a compatibility issue or not.

Thanks a ton for the solution Dale! I appreciate it! The solution that worked was to in fact reset the SMC by disconneting the power, removing the battery, holding down the power button for 5 seconds and letting go then, putting everything back together again and powering back up. It then saw the drive and I was able to confirm that the Pink Panther can once again be seen in that drive! Thanks again because now I can use it in front of my treadmill again when I go for a run! lol!
No longer Frustrated_MacbookPro_User for the meantime... (I've had OS issues I've had to deal with before and so I'm never sure if I'm out of the woods yet, lol!).

Similar Messages

I have a laptop an hp dv6700, running vista the dvd drive is missing how do i get it back?

Greetings this is my problem?
I have a beautiful HP Laptop the dv6700 Series, running Vista, on this Computer i have a DVD Player, with my media center, and the drive.
Now the drive is missing, and now I can not burn anymore DVD's, or play any of them either can anyone help me find a solution to this issue please?
This question was solved.
View Solution.

Okay, let's check the following:
>> Do you see the DVD drive listed in "Computer" explorer? double click on it to open.
>> Do you see the DVD drive listed in the device manager??
(Click Start and type "device" in the search field, then select Device Manager >> check for CD/DVD drive listing.)
>> Is the DVD drive listed in the BIOS?
(Restart Your PC and start tapping F10 key, once you are in setup screen go to boot options, check for the listed devices)
also please download and run this program:
http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us
||-Although I am working on behalf of HP, I am speaking for myself and not for HP.-||
//Click on Kudos if my reply was helpful and answered your question//
||-If my answer solved the problem please mark the topic as the accepted solution-||

After recently installing itunes on my new PC running windows 8, the CD/DVD drives no longer works, gives a code 19 message. Seems itunes is impacting the registry of the DVD drive. What is best solution to keep running itunes

After recently installing itunes on my new PC running windows 8, the CD/DVD drives no longer works, gives a code 19 message. Seems itunes is impacting the registry of the DVD drive. What is best solution to keep running itunes normally in the future & get the CD/DVD drive working again? if I delete the upper / lower registry keys what other functions are impacted? I see others say itunes asks for a reinstall...then same problem all over again! THX

Have you revieved this support document?
TS2308: iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install.
tt2

I have CD version of Adobe Photoshop Element 9. I have CD version of Adobe Photoshop Element 9. I have purchased the new Macbook which does not have DVD drive. Can I download this software over the web and install using the Serial Number I have. Thanks,

I have CD version of Adobe Photoshop Element 9. I have CD version of Adobe Photoshop Element 9. I have purchased the new Macbook which does not have DVD drive. Can I download this software over the web and install using the Serial Number I have. Thanks,@

yes,
Downloads available:
Suites and Programs: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I have a mid 2007 iMac and the internal superdrive audio cd won't play, the DVD works. Can I purchase an external cd drive that will work with my iMac?

I have a mid 2007 iMac (Model A1224 iMac 7,1) and the internal superdrive audio cd won't play, the DVD works. Can I purchase an external cd drive that will work with my iMac?

Welcome to the Apple Support Communities
Any external optical drive will work with your Mac. If you want an Apple USB SuperDrive, see > http://www.tuaw.com/2012/04/02/use-the-macbook-air-superdrive-with-any-almost-ma c/
The best option is to take the Mac to an Apple Store and get the Mac's SuperDrive repaired

Why won't my Intel iMac boot up, either from the internal hard drive or the DVD drive? It just displays a light grey screen, without any other icons, etc. The fact that it won't boot from the original system DVD is what baffles me the most. Any ideas?

Why won't my Intel iMac boot up, either from the internal hard drive or the DVD drive? It just displays a light grey screen, without any other icons, etc. The fact that it won't boot from the original system DVD is what baffles me the most. Any ideas? It uses the latest version of Mavericks. Thanks!

If the C key for Install Disc or R Command for OS X Recovery startup commands are not working, try holding the Option key for the Startup Manager.
see > Startup Manager: How to select a startup volume
If that does not work and you using a wireless keyboard, it may have become unpaired and you need to dig up a USB keyboard to invoke the startup commands.
For more on gray screen, see > Mac OS X: Gray screen appears during startup

The metal flap over the dvd drive won't close on my Mac Pro

The metal flap over the dvd drive won't close on my Mac Pro.Very annoying,dust will kill.
Any ideas?

Hi Toby,
See if one of these videos shows you how to get to it...
http://eshop.macsales.com/installvideos/macpro_2010_opt/
http://eshop.macsales.com/installvideos/macpro_2009_opt/

HT2801 I do not see my dvd drive listed in the devices area of my MacBook Pro. How can I fix this problem?

My optical drives is working on my MacBook Pro laptop. However when I insert a DVD of any type I do not see it listed among the devices. I see the Mac Hard disk drive, Skype, idisk etc but no drive "D" or the DVD Drive. This is especially fraustrating when I am trying to copy photos or a movie to my hard disk drive. How can I fix this problem? Thank you.

Finder > Preferences > Sidebar
Under DEVICES the box for CDs, DVDs and iPods checked?

I have an external hard drive with a shared music folder, which I can access (from Home Sharing) and play music on my Windows computer. On my new Mac, I can see the drive in Home Sharing but not play any music. What's the solution?

I have an external network hard drive with a shared music folder (WD MyBookLive), which I can access from Home Sharing and play music on my Windows computers. On my new Mac, I can see the drive and the music in Home Sharing but the tracks will not play. All the other authorized computers in my home network show up in Home Sharing and I can play the content. What's the solution?

Troubleshooting Home Sharing - http://support.apple.com/kb/TS2972

I have a macbook and I'm having trouble backing up my pictures on an external hard drive. The Macbook won't install the backup drive soft ware? It is a new Sea Gate hard rive from costco.

I have a macbook and I'm having trouble backing up my pictures on an external hard drive. The Macbook won't install the backup drive soft ware? It is a new Sea Gate hard rive from costco.

You don't want to install the software that came with the drive, you don't need it and it will be problematic. Connect the new drive, open Disk Utility, select the new drive and partition it using the GUID partition scheme, then format it as Mac OS extended journaled and it will be easy to use with your Mac.

I'm going to get the I Mac and since the new I Mac doesn't have DVD drive on it I was thinking to get the Samsung SE-506AB Slim Portable Blu-ray Writer in order to burn movies from I movie do I need a special software for that since the SE-506ab comes onl

I’m going to get the I Mac and since the new I Mac doesn’t have DVD drive on it I was thinking to get the Samsung SE-506AB Slim Portable Blu-ray Writer in order to burn movies from I movie do I need a special software for that since the SE-506ab comes only with windows software.. but I did check and it is compatible with apple. Can you please advise me and or let me know if I’m buying the right stuff or if there is any other blu ray that will work with the I mac as plug and play.
Thank you
Haim

This freezing reminds me of really old Macs, long ago, in the days of the old-school peripherals like SCSI drives, terminators, scanners and the like. If you had a SCSI conflict, like the wrong device ID's or something, you'd freeze up like that. Back in those days you'd call 800-SOS-APPLE (AAPL?) and they'd run you through disconnecting all your extra hardware - Jaz and Zip drives, CD burners, scanners etc and then eliminate them one by one by adding them incrementally and testing for the freeze/bomb dialog.
But, today we have Firewire and none of those ancient issues (no free lifetime tech support either). My iMac's ports are all full, and I only know which devices are connected when I have to remove something for another device. iSight, scanner, card reader, external hard drive, USB soundsticks, etc. You wouldn't happen to have any SCSI devices hooked up, would you?
Out of curiosity, have you tried a different USB/Firewire port for the hard drive? Or run the hardware test DVD that comes with your computer? This weird freezing seems to suggest a problem with the computer, RAM or network more than a device. Bad devices, in my experience, cause kernel panics, not freezing.

New iMac, where's the DVD drive/slot?

just brought unwrapped a brand new iMac ... where's the DVD drive/slot? i am a video editor how can i make hard copy of work or watch a DVD of client's work if there's no slot for DVD?????????

There's none included in the hardware, but you can purchase Apple's external one here: http://store.apple.com/us/product/MD564ZM/A/apple-usb-superdrive

Y ? i can not see my DVD drive in favorites, on the left side. TQ.

y ? i can not see my DVD drive in favorites, on the left side.
TQ.

On the left side of what, the Finder?
Open Finder Preferences, click on Sidebar and see if CDs & DVDs is selected under devices.

A new problem , the dvd driver icon disappeared in the computer

i have a thinkpad T410, 64bit family premium . when i double click computer. i can't find the dvd driver icon. and this driver doesn't work as well. what is wrong whith that ?

Eject the DVD drive and put it back in- make sure it locks into place.
What happens?

IMac G5 bluetooth + airport + power supply problems - oh and the dvd drive

Yeah, seems like a lot is going wrong with my mac lately. I bought the iMac G5(no isight) model last year around july. I had some power issues (i.e. leaving the house with it turned on to come home and find it off) For the last year though that was all that was wrong. Once I had to reinstall OS X because it would not find the OS X harddrive during one of these power losses, but that was it.
Then about two weeks ago, I came home to a turned off iMac. I thought the power had gone out in my apartment, but the clocks were all right, and to my surprise the iMac would not turned on. Because I am not under warranty I searched online and found an extended exchange program for my emc model. (http://www.apple.com/support/imac/powersupply/repairextension/) I made an appt at the apple store and they replaced the power supply.
I got the machine back two nights ago and my bluetooth hardware wasn't recognized. And I now had a new "ink" system preference panel in the hardware section which aparently is some sort of handwriting recognition tablet. It ticked me off, but I just wanted to use my computer.
Well today I came home from work and my computer was acting funny. Everywhere I clicked brought up dashboard. This had never happened before and I had no choice but to force a shutdown. Powered it back up and poof, there goes my airport card. No hardware recognized. Now I have a 25 ft cable running the floor of my apartment. This was cause enough to call apple. I was told to make another apointment to bring the computer in. The guy made it sound like it was no big deal to lug a 30 lb bulky computer 40 miles and through a crowded mall. He also made no promises that the repairs would be covered under the exchange program.
I just wanted to hear any suggestions before I decide whether or not its worth it to bring in the computer. Nothing shows up in system profiler under bluetooth or airport. Should I just lie to the "genius" and tell them that my computer still shuts down randomly? I think that way they would at least replace the logic board (which I think is the problem) before telling me to sell my kidney and pay for repairs. I've tried reseting the SMU, and I looked at the bluetooth and airport cards to see if they had been accidently disconnected during the PS replacement. They are actually screwed into the logic board so I think their connections are efficient.
Oh and about the DVD drive. I have to use two cd's in order to burn a single disc. The first disc I put in the drive NEVER works. It spins for about 30 seconds then starts buzzing like blender and spits the cd back out. The second blank disc I put in USUALLY works, but sometimes it takes three discs. This problem has always been there since day 1, but I don't burn enough cd's for it to be an issue.
Thank you for listening to my gripes. I really don't think I'll make the mistake of buying the first issue of a model.
iBook G4 900mghz, iMac G5 20" 2.0 ghz Mac OS X (10.4.8)

OK, first thing -to restore your bluetooth, shut down, unplug for a few minutes and then reboot. Thay usually brings the BT back. You should also repair permissions. Reset your SMU nd your PRAM as well.
Try those four things and please post back,
Miriam

New V245 won't see the DVD drive

Similar Messages

Maybe you are looking for