New Version Doesn't Work On ESPN

Question

All I get is the black box on most of espn.com. The problem started when I downloaded the new version. I can watch video on most sites; but the screen simply stays black, with no arrows or control bar at the bottom (play, volume, etc.) on espn.com and a couple of others. I've tried most of the "fixes" I've found, to no avail. I'm using FP version 10.3.181.34 and IE 8 with Windows 7 on a laptop. I've uninstalled and reinstalled, and it still doesn't work. I don't have any adblock software, and I've tried it with a pop-up blocker on and off, and it still doesn't work. I've tried it with hardware acceleration enabled and disabled, and it still doesn't work. I've increased and decreased my security settings to every available level and tried it, and it still doesn't work.
Hard to believe this is an improvement. Now I can't remember what my old version was, or I'd just go back to it... it worked with everything on every site.

Answer 1

Perhaps to somebody who spends most of their time on a computer, and makes it their business to know how to do all these things, it isn't jumping through hoops. For someone with no time and less patience for such tasks, and who expects a computer company and its hardware and software manufacturers to automatically provide working updates for the equipment they paid good money for, it is a burden. I have spent hours trying to either update that driver or find out why it's a bad idea to do so. I happen to believe them when they advise against it, and suggest it could have other negative effects on other aspects of the system. Not only do I believe it, it's happened to me on more than one occasion over the years; so I'm understandably hesitant to discard the advice of the manufacturer and give it a try on my own.
I updated all my drivers from the Dell driver update utility; and like the Intel site said, there isn't an updated one for my adapter. So, my choices appear to be, try the driver that isn't necessarily designed for my system, and hope for the best; or just uninstall the new version of FP, and reinstall the previous version that worked just fine. Because I'm not savvy enough to undo any potentially disastrous consequences from using the wrong driver, I'm leaning toward the latter resolution. I'm also having a tough time understanding how that single driver update is going to make my FP finally work for only the ESPN site. As I said, with the current driver, it works on virtually every other site, and the old version of FP, with the current driver, worked on every site, bar none. So, essentially I'd be installing a whole new driver that may or may not make my FP work on a single site. See what I'm getting at? It doesn't seem plausible that the driver was designed for the sole purpose of making one application work on a single site. Thanks for all the assistance; I appreciate everyone who devoted so much time to my issue.
Date: Sun, 7 Aug 2011 18:59:06 -0600
From: [email protected]
To: [email protected]
Subject: New Version Doesn't Work On ESPN
G8R8U2 wrote:having to jump through all these hoops...
Installing a simple driver update is "jumping though the hoops"...?  I don't know why the Intel utility gave you that strange message; another easy way to update your outdated drivers is http://drivermax.com/ - the free version allows up to two driver downloads per day.
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