New version installed,  XP crashes ; Safe Mode not loading

Tried to buy new song, iTunes said had to get latest version. Installed latest version, restarted laptop. Connected online and started iTunes. Store said no internet connection. Went to apple.com to trouble shoot. All looked OK. Shut down teh laptop. Started laptop again later, and screen just went black after Windows tried to load. Tried to restart in safe mode, but that wouldn't start either..... just a list of files flashed by kinda like a DOS mode window, but no prompt ...... just hung there.
Any ideas beside reloading Windows?

Are you able to start the PC using a Boot Disk?
(This could get you started at least with trying to determine what's going on with the PC.)
How to create a bootable floppy disk for an NTFS or FAT partition in Windows XP

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