New version of itunes does not install
The new version of Itunes does not install on my computer. I have run all of the service steps from the knowledge base and there has been no change. I am running win 7 64 bit on an alienware m17x. can I get some help? I have my dxdiag if it will help.
The last version of itunes (what I believe to be the first 64 bit one) , the textures were not always correct but it still functioned. This new one doesn't even install and as a troubleshooting thing I unistalled itunes and quickime as well as clearing the temp files and running the instaler with no 3rd party programs on startup, so now I have no itunes. Any help you could give would be greatly appreciated.
Hmm, no response, I guess this must be too hard a problem to solve
Is this because XP is not officially supported any more??
People who have problems installing on Vista seem to get a response!!
I think that I will just keep the version of itunes that I currently have installed as, judging by the people on this forum who have problems with the new version, I am probably better off not upgrading anyway.
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(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
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Others have commented on this too. It seems to be one of the 'improvements' of the newer version you are supposed to embrace with joy as an exciting new development. You can send feedback to Apple but realize you may be perceived as standing in the path of progress.
http://www.apple.com/feedback/itunesapp.html -
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Restore the backup before you installed.
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Hello, I'm wondering, so asking there !
upgrading to (or installing) a new version of iTunes will not do anything to your existing media files.
that said, it is always a good idea to back up your precious library. you may want to bookmark the following for future reference:
The Complete Guide to Backing Up your iTunes Library -
The latest version of iTunes did not install properly on my Windows 7-64bit PC. I am getting the following error message: "Service 'Apple Mobile Device' failed to start. Verify that you have sufficient privileges to start system services."
I have tried the following troubleshooting steps without success:
Restart PC
Uninstall iTunes and attempt to reinstall
Verify that I am signed in as an administrator
Download and save iTunes64Setup file, right-click, and run as Administrator
Disable Norton antivirus software
Any suggestions would be greatly appreciated!Hi Iss9243,
Welcome to the Support Communities!
You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue. Hope it helps ....
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Judy -
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For the files you can locate in the finder ( mine are at
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this is a follow up from the profane post earlier....
i have done this twice in two other posts..
here is my problem.. i started off trying to update itunes, it failed twice and said i needed to install manually via tools.
the only place to get to tools is the pop up box that appears when you click check for updates.. if there is an available update then the pop up shows up with the quick time and itunes files to download. so i finally figured that out. i clicked on tools and manual update, four files were saved to a file. Apple mobile device support, another one similar, itunes, and another one i cant remember. I only downloaded the itunes file seeing as though thats all i needed to accomplish in the first place.
so then i restarted my computer bc you need to reboot and then reopen itunes for update to take effect. once i have itunes back open i plugged in my new 5s which i am trying to sync to my computer to get all my stuff back bc i lost my previous phone over the weekend.. once i plugged the phone in an error stating i needed to unistall the apple mobile device support and itunes and then reinstall. well i dont know where those files were originally stored on my computer AND since my itunes was updated, just not the other 3 associated files, when i click check for updates it says its up to date and then pop up containing the quick time and itunes does not pop up thus i cant get back to the tools tab to manually save the 4 files again.
so i was just going to uninstall itunes all together and then i thought well what happens if it erases all my photos apps songs etc... which would defeat the whole purpose in the first place of me trying to sync my new phone to get all my stuff back.
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