New Vista install of Audigy 2 ZS Notebo

On 8-2-08 I emailed tech support under category "I am installing for the first time." I've received no response. Can someone help me?
The instructions for the 7-7-08 downloaded Vista driver SBAX_PCDRV_LB_2_8_000.exe, tell you to launch the exe and follow the on-screen instructions. I plugged in the Audigy 2 ZS Notebook PCMCIA (no "Found new hardware" prompt) and launched the exe. I got the Installshield unpack, then this error msg: "Setup is unable to detect a supported product on your system. Please ensure that your product is properly installed before using this Setup program. Setup will exit."
Should I first install from original Win XP CD that came with my Audigy 2 ZS Notebook in June, 2006 and then "upgrade" with this new driver, or is there a Vista-specific install utility available?
Finally, what other Vista-upgraded downloads do I need apart from the driver to get basic functions from card? I have the driver, above, plus WAVESTD_PCAPP_LB_7_0_24 and DVDA_PCAPP_LB_2_00_78 -- is this sufficient?
Many thanks, Travis
HP Pavilion dv990us Entertainment Notebook PC
AMD Turion? X2 TL-60 Dual-Core Mobile (2.00GHz)
3GB installed memory
NVIDIA GeForce Go 750M (UMA) with up to 07MB
Microsoft Windows Vista? Home Premium with Service Pack
acquired: 7-9-08Message Edited by travchar on 08-4-2008 2:38 PM

Hi,
Thanks for the reply. I check my "Suspected spam" folder (Outlook 2003/Spambayes) thoroughly every day (which is how I found this message, since "Community Mailer [[email protected]]" is not on my white list). But I've noticed no robotic reply to yank and tag. I must have missed it.
This is a pretty straightforward question, though. Should I try email help again* or, now that "Community Mailer [[email protected]]" is on my safe sender list, wait for a reply from you or someone else in the forum? Surely others have had to upgrade from XP to Vista (whether we wanted to or not. New computer usually = Vista. Although I did make as extensi've a search as I could of FAQ and forums, but simply couldn't find anything.))
*I didn't note an advisory during my original 8-2-08 email help query, but what is the whitelist entry I should put in my safe sender list to assure I don't miss any reply?
Many thanks,
Travis
Message Edited by travchar on 08-5-2008 09:4 AMMessage Edited by travchar on 08-5-2008 09:4 AM

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