New Voice Mail showing on home phone, but I don't have voice mail

This is the third time in a year that this happened on my FIOS Digital Phone service and it is annoying. I don't have voice mail activated, but out of the blue I show a "New Voice Mail" message on my caller ID screen. If I access my account it shows no voice mails and shows I don't have voice mail set up/activated as it should. I hate having to go through all the phone prompts and delays to get this fixed as I had to do in the past. I AM HOPING A VERIZON EMPLOYEE WILL READ THIS AND CONTACT ME PRIVATELY TO FIX THIS. I especially hate this happening because it takes away the time/date display on my phone while giving me this bogus message. HELP,
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I just started to see New Voice Mail on my caller id on all of my cordless & base unit phones. I do not have voice mail through Verizon. I have an answering machine. I check the phone and there are no messages. How do I get this off of my phones it bloacks mu date and time info on my phones. WHy can I not find a phone number to contact a VZ service rep??

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