New W540 Battery not installed error

Hello ,
I have a new out of the box W540 and on the first startup i have battery failure...
On Power Manager i have a ''No battery is installed''.
I have made all updates no error on system manager
Any ideas...

It might be a problem with Power manager. Go to the Support site and download Power Manager and Hotkey features intergration from below link
http://support.lenovo.com/us/en/products/laptops-a​nd-netbooks/thinkpad-w-series-laptops/thinkpad-w54​...
Reboot laptop into Safe mode and uninstall power manager and hotkey driver. Reboot laptop again in normal mode and install Hot-key first then install Power Manager and check then see if the battery is working.
If still issue exists, please take your battery out. Then power up with AC only. Power down, unplug AC and hit power button ten times. Then install your battery pack, plug in AC and power up and check.

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