New WD mybook studio woes

I got on Monday a new 1TB Mybook Studio. I connected it thru firewire 800 and partitioned (Guid) into two. Since then things have gone bad. Have downloaded and installed the new firmware and button drive. No help.
The worst is Time Machine. If I ever open up time machine and instruct it to use the small partition for back up my mac freezes, I get the spinning ball, I can't force quit.. In fact all sorts of strange things are happening when this is connected ie applications won't open, say they are open (glowingblue dot under app in dock) but won't open when I click on them. I tried to erase the disk with disk utility but it froze and DU was not responding.
I've contacted by email the company I bought it from (Lambda Tek in UK) and said I want a refund. Reading their small print they say they will not refund if the box has been opened, duh! Has anyone had experience of refunds with them? I don't think it should be marketed as mac compatible when it's obviously not Leopard compatible.
Have spent two days of my life fiddling with this thing, just wondering if it's worth giving it another shot.... my final qestion is, TM was running on another ext disk, until it got full. Then got the 'unable to backup' message. When I go to TM prefs there in red letters are the words 'last back up failed'. I've read somewhere that TM can have problems after a failed backup so I want to remove from it's memory any knowledge of any previous backup and start again, how do I do that? It might help....
THANKS!

We cannot help you with a third-party product. The Discussions only provide support for Apple products. You will have to work out your problem with the vendor of your WD drive.
As for your other drive the easiest way to start fresh is to erase the drive with Disk Utility. You can then re-designate it as the TM backup drive if you so desire.
Some searching of the forums should provide some discussions on the WD MyBooks.

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