New windows 8 laptop gives error 800 when tries to connect to vpn and it is unable to connect to softphone as well.
Hi,
I am trying to switch over my work computer from a windows 7 laptop to a new windows 8 laptop so far I have not been able to connect to the VPN on windows 8. The windows 7 connects without an issue and is still connected. The same for my softphone using
the same settings it connects on windows 7 but says account failed to enable on windows 8. I am only using windows defender as I uninstalled the anti virus software that came pre-installed.
Any help on this issue will be greatly appreciated!
Hi,
Error 800: Unable to establish the VPN connection. The VPN server may be un-reachable, or security parameters may not be configured properly for this connection.
Please temporarily disable Windows firewall and Windows defender to check if that helps.
Regards,
Kelvin Xu
TechNet Community Support
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