New x1 carbon: portable hard drive not recognized

Hi everyone,
I found this issue really annoying, let me show you the detail
1.Both usb ports work well after I reset my computer.(USB flash drive or USB portable hard drive can be used at anytime)
2.After I installed all the drivers provided on the website, this issue came out
3.If you plug in the USB flash drive, both ports work well at anytime
4.If you plug in the USB hard drive, most of the time system cannot recognize it
5.If you plug in the USB hard drive right after restart, the system will recognize it, but after a while, it can't
6.One interesting fact: if you plug in a USB falsh drive first, then unplug and plug in the hard drive, the hard drive then can be recognized...And the other unused USB port will not recognize anything...
7.When the system cannot recognize my USB hard drive, you can hear the HDD is working but you cannot find this device in device manager, however, when you unplug it, there will be a warning tone just like you unplug any other devices.
8.I have to restart Windows and plug the hard drive immediately to use it, or after few minutes Windows will not recognize it unless you restart again, sometimes I have to restart more the 3 times.
P.S. Both the USB ports are fine, both my flash drive and hard drive are fine, this issue happen right after I installed all the drivers. The hard drive is 2.5'' so do not need extra power. My BIOS is the latest. And I trived set the "USB 3.0 only" mode in the BIOS, doesn't work
Thank you for your help!
Moderator comment: Please refrain from bumping your thread(s) / post(s) more frequently than 3 days. Doing so, unfairly, pushes other members' threads downwards. Bumping post(s) removed.

are your portable hdd connected to two usb? one for data and one for power?
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

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I work on behalf of HP
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