New X220 will not start up when running on battery

I just received my new Thinkpad X220 4286CTO and found that when the computer is unplugged, I cannot start the computer after hibernation or shutting down.
The battery will charge just fine, and the laptop can run on battery just fine (drained from 100% to about 82% in two hours of use). When running on battery only, the computer can wake up from sleep. However, if I hibernate or shut down and then try to turn it on when unplugged, there is no response (no lights or anything). Then, when I plug the computer back in, it will turn on immediately (without pressing any keys), which surprised me. During this whole time the battery was between 80 and 100% charge.
One other quirk I noticed is that if I turn the laptop back on very quickly (press the power button within 5 seconds of finishing hibernating or shutting down), it will come back on, but if I wait more than 5 seconds, it is completely unresponsive until I plug it back in. 
Has anyone else had this problem or know how to fix it? I will probably just send it back for possible motherboard / battery replacement, but I was wondering if there was anything I could try to fix it and avoid this. Thanks!

I think you need to call support. Sounds like a defective battery or motherboard, as you suggested.

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