New XI R3 install - 'unexpected error' on report load

This is a new XI R3 install on a windows server.  When I go to add a crystal report to a object package I get a 'unexpected error' message.  Can't load any reports.

Hello Kraig,
Please post this query to the [BusinessObjects Enterprise Administration|BI Platform;  forum:
That forum is monitored by qualified technicians and you will get a faster response there.
Also, all BOE Administration queries remain in one place and thus can be easily searched in one place.
Thanks a lot,
Falk

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    ---# End Stacktrace #-----------------------------

    Hello,
    It's a Bug.
    Try selecting all languages and give a try ...
    Bug 9632373: UNEXPECTED ERROR OCCURRED WHILE LOADING THE VIEW 'GRIDPLUGPLAYINFOUI'
    <Moderator Edit - deleted MOS Doc content - pl do not post such content - it is a violation of your Support agreement>
    Thank you

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