New XI serv install - get 'unexpected error' when loading report to package

Brand new install of Crystal Enterprise XI R2.  I've setup an object package.  When I try to add a crystal report I get 'unexpected error' massage.  Any help would be appreciated.

Hello Kraig,
Please post this query to the [BusinessObjects Enterprise Administration|BI Platform;  forum:
That forum is monitored by qualified technicians and you will get a faster response there.
Also, all BOE Administration queries remain in one place and thus can be easily searched in one place.
Thanks a lot,
Falk

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