New xperia Zv3 ringtones and ringback tones are not changing

I just purchased a brand new Sony Xperia Zv3 and am having trouble with ringback tones and ringtones!  The Ringback tone I checked is not playing...I can't to find Ringtones...just Ringback tones...I would appreciate any help   Susan

Congrats on your new phone susanelaineconolly! You should be able to all Ringtones purchased through Get It Now, Media Store or Verizon Tones app with My Media Retrieval. See all about this option at this link http://spr.ly/6-10NGRq Please ensure that you are setting your Ringback Tone as per the steps at this link http://spr.ly/6-13NGRt  AntonioC_VZW Follow us on Twitter @VZWSupport  If my response answered your question please click the ""Correct Answer"" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

Similar Messages

  • My ring and text tones are not working?

    Both my ring tone and text alert tone are not working. I'm only made aware I have a call or text message through the phone's vibration. I have checked all the 'Sound' settings and all appears to be fine and ringer volume slid to high.
    Do I need to reboot this phone for them to work as I'm not sure how to do this? I'm using iPhone 4 version 5.0.1
    Would I loose all my files and apps on my iPhone after rebooting?
    Appreciate any clear help and advice on this popular subject that is available.
    Best wishes
    Sizo65

    Thank so much Ingo2711, your suggestion has solved my problem. I am so new to the iPhone I didn't realise it had a handy little mute button and it was infact switched onto 'mute'.
    And thank you for the rebooting advice too.
    Best wishes
    Sizo65

  • How to's of Ringtones and Ringback tones

    I purchased a couple of ringtones from VZN store and only one came through on the Text Message.  I followed the instructions to save it to my phone but the options do not give me a "Save" option.  Therefore, it doesn't show up in my Ringtones under settings.  How do I fix that?

    It's not at all stupid.  You do not have to plug into a computer to do it, but you can if you want to.
    There should be an app in your app drawer call "Files".  Once in the app select "Phone files" and you will see the files on your SD card.  If you then press your menu button (the one on the far left with the four squares) you will get a pop up menu with the option to create a new folder.
    To move files around, simply long press on a file and select "move".  Then navigate whereever you want the file to be located and use the button on the bottom of the screen to move it there.
    To acess your SD card from a computer, use the USB cord that came with the phone.  Once your phone is connected, there should be a USB symbol on your notification bar.  Drag the bar down and touch the USB notification to bring up a menu, and be sure to select the "Mass storage" option.  Now your computer should see your SD card as a drive.

  • In my iPhone the images and videos are not changing into landscape mode

    In my iPhone the images and the videos are not changing into landscape mode. And it is switching off  automatically

    Hi vijenderreddy,
    Thanks for using Apple Support Communities.  This article has some steps to try if your iPhone is unexpectedly powering off:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    For the issue of images not changing orientation, see this article:
    iOS: Screen does not rotate
    http://support.apple.com/kb/ts3805
    Cheers,
    - Ari

  • Hi i just synced my iphone to my new laptop ive lost all my ringtones and i tried to buy anouther and it says tones are not available on this device, a device that can run i0s 5.0 or later is required please help :(

    hi i just synced my iphone to my new laptop ive lost all my ringtones and i tried to buy anouther and it says tones are not available on this device, a device that can run i0s 5.0 or later is required please help

    There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support

  • I downloaded ringtones and text tones then got a new phone. How do I get them on the new phone?

    I downloaded ringtones and text tones then got a new phone. How do I get them on the new phone?

    Transfer your purchases from old iPhone to computer iTunes, then select tones in iTunes with your new iPhone connected, do a sync.

  • My new xperia Zl charger and microphone are not working

    I have a took xperia Zl a month before, and I am facing problem with  charger and microphone, both are not working..
    Could you please let me know, where can I contact for replacements, since I have a warranty.

    http://www.sonymobile.com/global-en/support/contact-us/
    "I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

  • Transfering ringtones and notification tones from Z3 to another Z3?

    Hello,
    How to transfer ringtones and notification tones from my Z3 to my wife´s Z3? I tried to set both Z3´s together but nothing happens except odd sound. Yes, Bluetooth were on too - not only NFC - yep both phones...
    Thanks :-)
    Pingu

    Hello,
    I wish to transfer my iPhone m4r ringtones/notification tones/alarms to my new Xperia Z3 phone - so how to do this? I created those tones by Ringtonium app so those tones are not bought ones. Those files are on my Mac laptop. I tried to use Xperia Transfer Mobile to transfer those files but it didn´t accept. I could find them - even made a folder for those files but they just appered to be gray colored meaning that I can´t select them even I could see them :-(. If possible to transfer them somehow I would be very thankful - just wouldn´t like to make them once again as there are plenty of them....
    Many thanks in advance for your help :-)
    Pinguuu

  • When I restore my iphone, all my music and ring tone are missing. Does Backing up by iphone backup my music and ring tone?

    When I restore my iphone, all my music and ring tone are missing. Does Backing up by iphone backup my music and ring tone?

    It doesn't matter what it is in your backup that's causing the problem because you can not selectively restore things from your backup. It's all or nothing.
    Set you phone up as a new device and start over.

  • Downloaded ringtone and alert tone from itunes, showed on my phone, an hour later they were wiped??  cannot find them now? help (restarted, synched etc etc) same problem

    downloaded ringtone and alert tone from itunes, showed on my phone, an hour later they were wiped??  cannot find them now? help (restarted, synched etc etc) same problem

    Hi jaswantfromlondon,
    I apologize, I'm a bit unclear on the exact context for when or how these tones disappeared. If your tones have disappeared and you are having issues restoring them, you may find the information and steps outlined in the following article helpful (it refers specifically to 8.1.1, but the steps may more generally apply to your situation):
    Restore missing tones on your iPhone, iPad, or iPod touch running iOS 8.1.1 - Apple Support
    Regards,
    - Brenden

  • I have another computer that a virus may have taken over and I cannot log into it anymore.  I just downloaded Itunes on a new computer but most of my songs are not on there.  Is there a way to still access or find those songs?  Remotely or another way?  I

    I have another computer that a virus may have taken over and I cannot log into it anymore.  I just downloaded Itunes on a new computer but most of my songs are not on there.  Is there a way to still access or find those songs?  Remotely or another way?  Or do I need to take it to a tech to get my files off of my hard drive?

    Edit > Preferences > Store check Music under Automatic Downloads.
    Open the iTunes Store from left hand column, then select Purchasedfrom the column on the right, click the Not In My Library button and select the tunes you want to download again.
    That said, you seem to be under a misapprehension as to how iTunes works, or at least how it has worked in the past. It has, until recently, been up to you take care of your purchases once they have been downloaded. You had a one-time download which you were reminded to back up. With the recent change to this policy you can at least download your store purchases again, but having a personal backup of your iTunes store purchases, stuff purchased elsewhere and files ripped from your CDs will still be preferable to gathering all the stuff together again in the event of a disaster.
    For a backup strategy see this User Tip.
    tt2

  • I recently updated my MacBook Pro to the new software, and now my iMessage and my FaceTime are not connected with my computer. How do I get them to match so that I would be able to use my cellphone number?

    I recently updated my MacBook Pro to the new software, and now my iMessage and my FaceTime are not connected with my phone number like it is supposed to be. How do I get them to match so that I would be able to use my cellphone number on my notebook?

    To reset any OS X program just go to the folder and trash the affected files.
    Open a new Finder Window
    Click "Go" in the above status bar
    Click and HOLD the "option/alt" key and you will see "Library" now show in the above list
    Click Library while still holding the option/alt key and a new window will open with all of your system files
    Go to the preference file (NOT Preference Panes)
    Locate a file named <com.apple.FaceTime.bag.plist>
    Locate another file named <com.apple.FaceTime.plist>
    Locate the file <com.apple.iMessage.bag.plist>
    Drag the files to the trash
    Delete the trash
    Close FaceTime and iMessage if not already closed
    Relaunch FaceTime and iMessage from Applications folder
    This should reset the program back to default. You will have to put your information back into the program but it should work.
    Good Luck.

  • HT4061 I need to sync my iphone and ipad to my new computer.  I just downnloaded itunes in it.  my song and album files are not in the new downloaded itunes.  how do I import them in?

    I just downloaded itunes on my new computer which uses Windows 7. I need to sync my ipone 4S and ipad to it.  I noticed my complete song and album files are not in the new itunes.  how do i get them imported to the new itunes.  Would syncing my iphone and ipad do it?

    In iTunes, go to File>Add File to Library or File>Add Folder to Library.

  • I have the 2nd Gen iPad and imported my photos from my computer to my iPad awhile back. Now I'd like to sync it to new MacBook Pro and my albums are not showing up? Anyone know how to fix this?

    I have the 2nd Gen iPad and imported my photos from my computer to my iPad awhile back. Now I'd like to sync it to new MacBook Pro and my albums are not showing up? Anyone know how to fix this?

    You'll have to transfer them from the pc to the mac.
    There are some options
    Importing personal photos & videos from device to  your computer
    http://support.apple.com/kb/HT4083?viewlocale=en_US&locale=en_US
    Managing photos/videos
    Iphoto app for iOS
    http://www.apple.com/support/ios/iphoto/
    photo manager pro
    https://itunes.apple.com/sg/app/photo-manager-pro/id393858562?mt=8
    Photo transfer app
    http://www.phototransferapp.com
    Dropbox
    https://www.dropbox.com/referrals/NTMzMjg0NjkzOQ?src=global9
    Picasa
    http://picasa.google.com
    photo manager pro 
    https://itunes.apple.com/sg/app/photo-manager-pro/id393858562?mt=8

  • My photos are not streaming from my iPhone 4 to my iPad 7.  The settings are correct and it always has before I had a recent holiday in Cuba. Those photos didn't stream and now new photos since home in Vancouver, Canada are not?

    My photos are not streaming from my iPhone 4 to my iPad 7.  The settings are correct and it always has before I had a recent holiday in Cuba. Those photos didn't stream and now new photos since home in Vancouver, Canada are not? Both are updated to IOS 7.1.2

    Hmm... It looks like they are gone forever now then. I can't think of any other way of getting them back apart from restoring from an iTunes or iCloud backup. Somebody else might be able to help but I think they're gone forever. I don't know why they were wiped from your iPod but it could be something to do with security. In the future I would recommend syncing to iTunes or iCloud to prevent it from happening again. You can always make a reservation at the Genius Bar and see what those guys can do because it seems that they are still there, they are just 'hidden' from view. http://concierge.apple.com/reservation/gb/en/techsupport/
    Cheers,
    Khal
    P.S I'm sorry for the late reply

Maybe you are looking for