New y580 will sleep but not wake

Question

Hello,
I just received my new y580 today and it would seem every time it goes to sleep, I can't wake it up.  The blinking power button glowscontinuously a after I press it but the screen is black and no activity.  I tried everything I could think of but hard reset is the only option. Any help is appreciated.
Thanks,
Ron
P.s. it was like that out of the box. I have not installed any software.
Solved!
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Answer 1

The initial call was made at about 9:15 AM PDT 8/16/12 and I did not make note of the rep's name.  After suggesting I disable sleep mode in power settings, he took my contact information and the call ended.
I made another call to support at 7:30 PM PDT and spoke with Rachael.  We engaged in a remote control session checking various settings.  Since this is a 2-day old computer and nothing to lose, she concluded a OKR to factory restore was the best option.  I had to interrupt the call to attend a family matter.
Next call to support at 10:30 PM PDT, I spoke with Jessie.  He reviewed the information recorded by the previous support reps and walked me through the OKR process.  Once it began, he instructed me to let it complete, reboot, walk through initial setup, and try waking from sleep again before installing any software.  The call ended.
The recovery process completed successfully in about 15 minutes.  I started the computer up and went through the initial setup procedure, allowed the computer time to fully start up, and idle.  I put the computer to sleep but sadly, the problem still exists.  I could not wake the computer and had to hard-reset.
Next call to support at about 10:55 PM PDT, I spoke with Joe.  He informed me I had a couple choices. I could send the computer out for warranty repair or since it was so new, I could send it back to Lenovo for exhange or refund and gave me the appropriate contact information which I will follow up on tomorrow.
I am rather disappointed that this type of hardware issue could make it past QA and into the customer's hands. But with the exception of the first representative to whom I spoke, I would like to extend my gratitude to all the customer support reps mentioned above for their help.  I will keep my fingers crossed that the next computer works as it should.
Ron