New YouView box seems to cause wireless to stop wo...

I recently upgraded to a YouView box for my TV. The things is, since I've installed this, it seems to cut out the wireless connection to other devices in my home. (In particular, my wireless printer and windows phone.)
When I reset the Hub, the printer then works fine for a while but my phone doesn't and it's not long until I have to reset the whole thing again because it's stopped working.
I've tried moving the Hub further away from the YouView box and closer to the printer but it doesn't help. All worked perfectly before I got the YouView box, I never needed to reset the Hub at all.
I hope someone can help? Many thanks in anticipation!

Hi Pauline85,
Thanks for posting. Have you tried changing the wireless channel? Take a look at How do I change the wireless channel on my BT Home Hub? and let us know how you get on.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Similar Messages

Is there a new Youview Box, any faster?

Hi all,
I like the idea of the Youview box and we have had it a while now in fact we are out contract in a week or so, however what I don't love is how sluggish the device is on a whole. Compared to a sky box or other Humax boxes that don't have all the fancy menus. For me, either make the menus more basic, or put better hardware in the Youview box so that it can move faster through the guide.
How many times a day I press the guide or some other button again thinking I haven't pressed it on the remote, only for it to pop up and then go away again, so annoying its untrue.
So is there a newer model available from BT, I know there is a newer model from Humax, I want one like on the adverts as it shifts throught the menus on there. If I sign up for another year can I request a new box, they can have this one back I'm not bothered about keeping it. Just want a little bit more juice in the box for a more speedy interaction when I want to watch something.
Thanks
Solved!
Go to Solution.

There is no faster box. The other humax is just a different colour and with a bigger hard drive, other than that, it is identical.

Using video sender with Youview box

I have just set up my new youview box.
With my previous BT box I was able to use a nikkai video sender so I could control and watch the TV/box in another room.
This doesn't seem to work with this new box. Is is incompatible for some reason?
Is that I just haven't put the "receiver" widget near enough to the infra red on the box.
Greatful for any help! Thanks

Hi Poynders,
Thanks for posting. Take a look at YouView screens not visible over AV / video sender . It’s an older thread but might help. Let us know how you get on.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Any way to change aspect ratio via youview box?

I have a Sharp LC-13SH1E 20" tv. Since replacing the Vision box with the new Youview box 3 days ago, the picture is all stretched and elongated up/down. BT advised changing the aspect ratio on my tv but there is no way of doing so on this tv.
This is the advice i received from a pc forum:
"It sounds like the YouView box is outputting a widescreen image, and because your TV's has an aspect ratio of 4:3, everything looks stretched vertically.
I've had a look at the manual for TV too but there don't appear to be any options for selecting the aspect ratio. I've also looked at the YouView box manual expecting to see the same sort of options I get on my Sky Box such as 16:9, 4:3, 4:3 letterbox, etc. The last two are the ones relevant to your setup. I can't unfortunately find the same settings for your YouView box. Have a good look yourself and hopefully you'll find there is indeed a way to change the box's aspect ratio to 4:3.
Good luck."
Can anyone help please? Been round and round in circles with the **bleep** thing.....
Solved!
Go to Solution.

MartinSW wrote:
cath60 wrote:
Actually, i have another question... since i was not made aware of this design fault when i took out the contract, can i cancel it? Really cross.
The picture should be displayed on your TV in a letterbox - a wide thin image in the horizontal middle with black bars top and bottom. If you're seeing it any other way the chances are your TV IS doing something to the picture.
I think the problem is actually that the TV isn't doing anything to the picture. It's just treating all signals as though they are 4:3 regardless of what the WSS indicator is telling it (SCART Pin 8 ?). Hence 7ft-person-o-vision. This seems a bit daft considering widescreen transmissions have been around for donkeys years long before digital TV or Freeview and Youview. The TV does seem to have a fundamental design fault. I have a 14 year old portable 4:3 CRT TV and even that allows me to display widescreen transmissions correctly in letterboxed format.
cath60,
I can appreciate that you might have assumed a new box would do the appropriate 4:3 reformatting like the BT Vision box does, but I guess they have to phase out support for certain things at some point in time. All the BT boxes after the silver ones also had the picture output over RF cable facility removed as well which annoyed a lot of customers. Sky have now removed that from their latest boxes as well. Things move on. It's just unfortunate that you happen to also have a TV that seems to have been designed with no thought for widescreen transmissions.

New vs old Youview box picture

I am now in possession of a new and old youview box and have noticed that the new little box BT now supplies seems to deliver a less crystal clear picture than the older Humax branded youview box.
Anyone else notice this downgrade in service?

Travelstar wrote:
I am now in possession of a new and old youview box and have noticed that the new little box BT now supplies seems to deliver a less crystal clear picture than the older Humax branded youview box.
Anyone else notice this downgrade in service?
No. I have both the boxes and the new one produces pictures at least as good as the older box.

New standard Bt vision box v Youview box

I am bit confused, I know BT vision is about to start giving Humax Youview box to it subscribers I thought this was to replace the old silver BT vision Boxs howevervier I notice that bt has already started supplying new ( black) BT vision box's. Are the youview box replacing the these black standard BT visions box or are both types still likely to be supplied. If the later what do you get on the black standard Bt vision that you can not get on the youview box?

The 1st generation BT Vision box was the grey one you refer to.
The 2nd generation BT Vision black box has been in use for a few years now.
There are suggestions that BT are testing a 3rd generation BT Vision HD box, but this is still under development and there are no official details on that yet.
The BT Youview HD box will be a separate thing. It is not designed to replace the BT Vision boxes. It gives those who want to make use of other non-BT Youview services an option to do that. However the BT Vision services via Youview will not be as comprehensive as those provided via the official BT Vision boxes.
See this BT help page.
BT Youview v BT Vision
Also see this previous thread discussing the differences.
Bt-vision-2-vs-you-view
Personally I don't really see the point of BT having their own branded Youview box. If people want a Youview box they can just go and choose one from those on offer in the shops. As far as I know Sky have no plans to create a Sky branded Youview box, yet they will still offer services on Youview. But who am I to say.

I just statred Flash CC for the first time and it seems that the text within the pop-up window (dialog box) is mis-aligned and not allowing me access to the command buttons, nor all the text. (ie: the NEW Template Box, can't see but 2/3 of the content)

I just statred Flash CC for the first time and it seems that the text within the pop-up window (dialog box) is mis-aligned and not allowing me access to the command buttons, nor all the text. (ie: the NEW Template Box, can't see but 2/3 of the content) is there a fix to this problem? using 8.1, Monitor is a high res.2560x1440.

Another View.
the GUI is so hard to read (so small) I enlarge my Ps UI by the instructions below...which helped a lot.

BT to give free HD Youview box to new customers fr...

http://www.btplc.com/News/Articles/Showarticle.cfm?ArticleID=4EE9DE54-23A8-4655-A90B-9E83E0DB2B47
BT offers YouView box worth £299 for free
BT has announced today that it will offer a free YouView set top box* with no TV subscription to new BT Infinity customers. Broadband customers not in an Infinity enabled area will also be able to get a free YouView box* when they subscribe to TV Essential, starting at £4/month. Both offer a massive saving on the retail price of the YouView set top box, which is priced at £299 at retailers across the country.
With YouView from BT customers can enjoy:
• More than 100 digital TV and radio channels
• Seven day catch-up TV allowing customers to scroll back and catch up across all the channels from the BBC, ITV, Channel 4 and Channel 5.
• On-demand content from BBC iPlayer, ITV player, 4OD, Demand5, Milkshake and NowTV with more content providers on the way
• Access to BT Vision, the largest library of video on-demand on YouView, with over five thousand programmes, including blockbuster and classic films, the best UK and US TV shows, kids shows, sports and the only place where you can find the latest HD films and music videos on YouView.
• Self-install YouView HUMAX box – customers with BT broadband can be up and running as soon as it arrives
• BT’s YouView box comes with 500Gb hard drive, able to store up to 300 hours of SD TV or around 125 hours of HD TV
• All of this with market leading broadband, up to 8x faster than the UK average**
YouView from BT will be available with all of BT’s TV and broadband packages and will launch on 26 October. Existing customers can also upgrade to YouView for £49 ***.
Customers who register their interest in YouView in advance (with no obligation) at www.bt.com/youview will have the opportunity to be first to place their order for YouView, during an exclusive window between October 19-26. These customers will be sent an e-mail invitation with a link to a special web site.

Hi guys,
I'll lock this thread so we can keep the discussion about this announcement all in the same place
Stephanie
Stephanie
BTCare Community Manager
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Free Youview box for new BT infinity customers

Does anyone know how to get the free youview box for new BT infinity customers? Ordered new service on 12th Dec and called in later to check how/when I'll get the Youview box. The CSR told me that I had to call after the broadband was installed to arrange to get the box and I would have to pay £5/mo for the TV service but according to the BT site, it's supposed to be free for BT infinity customers and £5/mo for other broadband customers (+ the £49 activation fee for all customers).
As I understand it, the offer ends 31st Jan but my infinity broadband is not scheduled to be installed until this Friday, 1st Feb (after a whole lot of aggravation, wasted time, incorrect info and failed follow-up by various BT reps). I'm afraid if I call in afterwards, I'll be told that I missed the deadline to get the box and/or I have to pay the monthly fee even though I'm a BT infinity customer.
Since BT phone reps have been unreliable, can anyone provide info on this? Thanks for your help

I wasn't aware I had to do this when I signed up. So you're saying even though my line isn't installed yet and I'm a new customer, there's no way to get this if I didn't add this at the time of order even though I know this offer was active when I signed up? When I signed up, there wasn't an option to add free TV service for 12 months for Infinity so I didn't add the service offered at £5. Would BT really use loopholes and technicalities to avoid providing something they've offered and put up billboards everywhere to promote?

Safari "Download Linked File As ..." dialog box seems to convert 3 or more consecutive period chars (\056) in the new file name into a Unicode ellipsis char \342\200\246 in the file name. How prevent this ?

Safari "Download Linked File As ..." dialog box seems to convert 3 or more consecutive period chars (\056) into a Unicode ellipsis char ( \342\200\246 ) in the file name that I type. How does one prevent this ?

I know nothing about “EndNote”, but allow me to give you some general advice. Your first, commented-out, line (“--section to wait for window to pop up”) indicates that you need to change the basic way you are tackling what you want to do. When writing any script, if you know the name and location of a file or a directory (folder) you should not cause (or allow, or need) your script to open an Open or a Save window -- just use the path that you already know.
Andreas

Why can't I use a Vision+ and a YouView Box

Hi,
I'm with BT and pay £5 a month for BT Vision. I have their YouView box in one room. They only allow BT Sport on the YouView box if you have fibre and there's no fibre in my area. I asked BT if I could run a YouView box and BT Vision box at the same time and they said no. I ordered a BT Vision Card for a tenner via the online BT shop and bought a BT Vision+ box off eBay for 99p. My assumption was that I couldn't run both boxes at the same time (ie connected to the hub)......not a problem I can only watch one TV at a time!
I've disconnected the YouView from the BT Hub and connected the Vision+ Box but I get a C03 message saying my Vision+ isn't activated. Am I right in thinking BT must be able to activate one of two Vision services depending on the box? My initial assumption was that only one box could physically be connect at any one time.
Has anyone else experienced similar? Is there any way around this? Seems unfair as I am a BT Vision customer, I am paying £5 a month and if I want to watch BT Sport I have to give up my YouView box. BT say I can watch their channel via the web.....not being funny but a simple google search and I could watch their channel without even needing to sign up!!!!!
Thanks
Louis

It sounds like the 99p BT Vision+ box is running the Classic software rather than the New Look software. This is something you really should have checked before buying a second hand box. Once such boxes are deactivated they are effectively a door-stop unless BT choose to reactivate them. The box would need to be reactivated and then BT would need to send the New Look software upgrade to it in order for you to be able to use the viewing card for BT Sport.
I don't know, but suspect that BT would be reluctant to activate and upgrade a box that wasn't issued to you directly by them. They have been gradually turning off the Classic software over the last year or so and it involves older licensing agreements with Microsoft and content providers. Plus it might cause the central system problems now that you have a newer BT Youview box associated with your account. I suppose there's no harm in asking though?

Pre-n enabler seems to cause issues with lock up/beach ball

I just received my new C2D MBP yesterday with 3G of RAM and all was peachy. I decided to install the $1.99 Pre-N enabler patch from Apple and it appears that I'm not alone in having that cause system lock ups and beach balls from ****.
I unfortunately seem to be in the same boat. It runs for awhile and then all of a sudden it will just lock up and I'll get the spinning beach ball from **** forever, until I reboot.
I'm using mine with a NetGear Pre-N wireless router and while I'm getting 140kpbs connections I am getting a lot of receive errors and the machine just goes off to la-la land.
I was worried about something else until I read these posts over in Internet & Networking and now I'm wondering if there really is an issue with whatever the "enabler" did. It ceratinly appears to be this. Nothing else seems to cause it this kind of beach ball death.
So now I guess we need to look for an "un-enabler" patch. Just out of curiosity where do we email problems like this to get resolved?
UGGHHHHHHH!!!
Peter

I have this same problem. I reported a bug to apple bug id#4990056
Here is what i wrote:
10-Feb-2007 10:36 PM Brooks Roy:
Summary:
I recently got a Linksys WRT350N 802.11n router and using it with my macbook pro core 2 duo. The router is firmware version 1.03.2.
After installing the enabler from the apple site i verified it upgraded properly and it shows a/b/g/n for my airport card. However the computer has been locking up more and more. I finally narrowed it down to the airport card. Here is what happens:
Steps to Reproduce:
With regular airport usage, the mac will all of the sudden give the spinning 'beach ball' and just sit there. A simple http download will stop and the mac will become unresponsive. I cannot launch new applications. The icons will bounce in the dock but never open. I cannot force-quit any applications. My only option is to hold down the power button for a hard shutdown.
I can almost duplicate the issue 7 times out of 10. Sometimes it takes 15 minutes or so before it locks up, sometimes its almost immediately.
I have done a full fsck and permissions. I also downloaded tiger cache cleaner and cleaned all settings. I have also booted off the apple install cd and done a extended full RAM check on the 2Gb installed in my computer.
I have restored my IO80211Family.kext from my other macbook pro (regular core duo) and my problems have gone away. I am 100% sure there is a bug with the 802.11n enabler and the Linksys WRT350N.
I do not have any special configuration on my linksys, just MAC based wireless authentication.
When using the MacBook pro on the WRT350N in 802.11g without the latest 802.11n enabler the mac performs fine and does not become unresponsive.
Expected Results:
I expect the mac to perform just as a 802.11g network will work with increased transfer speeds.
Actual Results:
See above.
Regression:
It only occurs when using network traffic (i.e Mail.app, Safari browsing sites, etc. Any application that requires Airport.
Notes:
I am using the original IO80211Family.kext driver that does not have 802.11n support and it works properly. Also using builtin ethernet with airport off and the 802.11n driver works (obviously).

Running a youview box from a broadband extender

Hi,
I run my Youview + box successfully from a broadband extender flex 500 successfully. I have the unlimited broadband infinity 1 package. I wish to order a second youview box(the one that doesn't record). I was told that I could not use this same system with the second box because it has to have an Ethernet cable to the modem. They consider the system I use to be 'wireless'and therefore not suitable. They say I can only run one youview box on a broadband extender system. Is this the case? Does anyone else run two youview boxes on the broadband extender system. They said it is not an Ethernet connection (I thought that was the whole point!) using this method. Please could someone confirm this for me and /or explain why it won't work!
Many thanks.

BT never used to accept Powerline adapters at all. At least they seem to accept 500mpbs devices as valid for one box now.
However I suspect that they don't want to risk people complaining if people take out an extra box subscription and have problems if, say, both boxes are used for watching and recording HD channels simultaneously via Powerline.
To be clear there is no reason why you can't run two boxes off the same Powerline AV500 network except that if one or both of your adapters have low throughput (due to mains interference, poor wiring etc.) you could struggle trying to use both boxes simultaneously for both viewing and recording IPTV. If you are prepared to take the risk, go for it! (BT won't help you if you have problems though).

Adding new mac mini to network causing problems

Hello,
I have a small home network that has been working great, and just bought a mac mini for media purposes. Unfortunately, adding the mini has ruined my network performance, and I don't understand why.
Previous Setup:
- airport extreme (firmware 7.4.2)
- 2 macbook pros using wireless (leopard & snow leopard)
- airport express only used to make a printer accessible wirelessly (6.3, "join a wireless network")
- iPhone
that worked great, but one of the macbook pros was doing double duty as media and work computer. Also, there was no nice way to do time machine backups without physically plugging in a USB HD. I was using USB into airport extreme, but that is not supported and never worked well for me (though it seems to work for others).
So, I bought a mac mini in Oct' 2009 (immediately after small upgrades were announced).
New setup:
- airport extreme
- mac mini using ethernet cable to airport extreme (USB HD shared for macbook pros to do wireless time machine backups) mac mini running snow leopard
- 2 macbook pros as before
- airport express serving printer as before
- iPhone
Problems:
- very slow wireless (skype is unusable)
- dropping wireless connections a lot (disassociating with XXX (reserve 2) message)
I tried turning off everything for a few min and trying again with the mac mini unplugged (eg. previous setup). Everything worked great, Skype 2 way video was fine. Then I plugged in the mini, and again I have the same problems.
It's frustrating because everything is made by Apple, and I bought the **** mac mini partially because the airport extreme-USB HD solution (eg. mimicking a time capsule) is not officially supported.
It seems like there is some weird interference being caused by the mini. It's not a wireless issue (b/c it's plugged in), but maybe it's a DHCP problem.
Also, I can't find where one sets the maximum number of DHCP leases that the airport extreme will offer. I seem to remember that setting, and thought that might be the problem, but I can't find it now.

For those that might find this thread:
- moving the mini and the airport extreme about 18 inches apart helped some, will monitor this.
here's a couple useful articles about the interference issues in general:
http://www.macgeekery.com/hacks/hardware/optimizingairportconnectivity
http://www.macworld.com/article/60801/2007/11/dec07mobilemac.html
I can't turn off bluetooth b/c that's the mini's keyboard and mouse. I tried to move to the 5GHz band for the wireless... which seems to work pretty well for the macbook pros, but the airport express I have (for printing) won't support that so it's a no-go solution for now (unless I spend even more money for one of the new ones).
Seems odd that the mini and airport extreme which look like they were designed to be stacked on top of each other, actually don't work well that way.

Youview box froze!

Now I wasn't expecting that.
New to BT infinty and stuff.
Is this youview box meant to be really slow.
It doesn't seem to have a momory and has to load the TV guide every time.
All on demand is slow to respond
Menus laggy.
(I get full infinty 2 speeds no problem)
Have I got a duff one?
I fired up Iplayer last night and then the whole thing locked up. Had to use the switch on the back to restart.

Yes thats the old DTR-T1000...Here is what the new box looks like.
https://community.youview.com/youview/topics/new_bt_box_dtr_t2110
and here's a comparison between the old and new
http://www.pocket-lint.com/review/128827-bt-youview-humax-dtr-t2100-review#

New YouView box seems to cause wireless to stop wo...

Similar Messages

Maybe you are looking for