New Z10 will not setup email address

Just purchased 2 new Z10 and they will not setup our email addresses; using Network Solutions as our Web supplier.

kkhalifeh, when you enter the email setup, choose the advanced options and attempt the mail setup.
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Similar Messages

  • Apple ID will not accept email address

    PLEASE HELP ME BEFORE I GO SPARE!!!!
    Have updated my iPad to latest OS. When turning on for first time it is asking for my Apple ID and password. Enter these and fine to move on (noting that my Apple ID here is NOT my email address).
    Next screen is called "Update Apple ID" and asks for an email address. I put in my email address that is linked to my account when using the "appleid.apple.com" website, but it now complains and will not let me continue. Error message is: "Try another Apple ID. This Apple ID is already being used. If this is your account, reset a forgotten password at iforgot.apple.com"
    There seems no way around this. I have been through the reset password that was suggested, but only thing I've been able to achieve is now having a password that is different to all other ones I use and will now most likely get forgotten!  Even through the "appleid.apple.com" it will not let me change my Apple ID to my email address as it states that it is already in use (call me stupid, but I know it's in use, it me!!).
    So I'm completely stuck in a closed loop with no escape. HELP!!!!!
    "if" I had previously created a user with my email address, then surely the system would not have allowed me to set my email address to be the same as that other user. However, I don't recollect creating that user, and what's more, I cannot log in to that account as I can't guess the password. I've even tried getting the system to send me a reset password for that account, but it then simply resets MY password for MY account, which, as mentioned above, is beyond a joke.
    Apple need to get their heads around passwords / email addresses / apple id's - if they have tightened up the security policies, then there are some loose ends that need correcting. I can't even see anywhere that would let me delete an unwanted apple id account.
    Does anyone have any ideas on how to fix this?
    Thanks, a very very frustrated user!

    Not trying to step on Philly's toes on this one - but If Philly's suggestion doesn't work, I would contact Apple. There have been a few reports of this Apple ID problem after updating the iOS in the past few days. Personally, I don't get it. If the Apple ID worked before the update, there is no reason why it should not work after the update.
    Contact Apple about ID issues
    http://www.apple.com/support/appleid/

  • Purchased ipad already got apple id through itunes and iphone but it is not an email address ipad setup process will not allow me to use current id or change id to primary email address - do i have to have different id for ipad

    Purchased an ipad but already got apple id through itunes and iphone but is not an email address, ipad setup process will not allow me to use current id or change id to primary email address - do I have to have different id for ipad

    It does have to be a verifiable email address though, you can change it here:
    Apple ID support
    http://www.apple.com/support/appleid/

  • Have a new iPad with ios6.  Will not send emails. Addresses are valid  but get notice each time that recipient was rejected by the server.  No help on web site, and Apple's only manual is for previous os version.  We miss Steve Jobs.

    Have a new IPad with IOS6.  Will not send emails.  Addresses are valid but get notice each time that "recipient was rejected by the server."  Apple has apparently neglected to put out a manual with IOS6 and the previous manual has no indication of what to do.  Really miss Steve Jobs.

    Try going into Settings > Mail, Contacts, Calendars > select the account > account name , tap on SMTP (under the 'Outgoing Mail Server' heading) and then tap on your Primary Server and try entering your email account and password and see if it then works

  • My original apple id is not an email address . I bought iCloud memory via that same account no problem. When setting up iCloud on iPad you cannot have a primary iCloud account unless it has an email address . Made new account but can you change originalI'

    My original apple id is not an email address .
    I bought iCloud memory via that same account no problem.
    When setting up iCloud on iPad you cannot have a primary iCloud account unless it has an email address .
    Made new account as per instruction ie [email protected] works fine
    BUT as I want to utilise the money spent on the additional memory it would be great to use the initial account set up as my primary HOWEVER as far as I have tried the initial apple ID CANNOT be changed. Bit confused actually any usefull guidance will be greatly appreciated. Thanks

    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    lmerchant wrote:
    My new phone has an old apple ID associated with iCloud only.  I cannot delete the account as it has "Find my iPhone" turned on. 
    Activation Lock in iOS 7  >  http://support.apple.com/kb/HT5818

  • MY new AirPort will not pick up HP C-4385 printer.  Printer shows no I.P. address

    My new Airport will not pickup HP C-4385 printer.  Printer shows on I.P. address

    I am assuming that your HP C-4385 AiO printer has wireless capability built-in and your goal is to connect it to the wireless network provided by the AirPort Express Base Station (AXn) ... correct?
    If so, when you are configuring the HP for wireless, does the AXn's wireless network appear in the printer's setup window?

  • Email will not setup "Do you want to try setting up the account without SSL"

    email will not setup, get  message  "Do you want to try setting up the account without SSL"

    Is that a question? hard to tell
    How about some info
    What email (yahoo? gmail? compuserve?)
    On what (the ipad? vista?)
    Did you do anything in response to the question other than post here?

  • I have changed settings on my email account with my provider, but in order to activate the address they instructed me to delete my account and add a new account with the same email address. Will this delete my all my email history? Any advise please?

    I have an OS X 10.6.8 and have had problems with my mail. I have changed my account settings with my mail provider, but they suggest I now delete my account and add a new account with the same email address. Will this delete my email history? Can anyone please advise?

    I have the same problem as the emails go to my iCloud account that I cannot access!!! I cannot answer the security questions as someone else must have set up my iCloud account. Nothing seems to work. It would be great if someone has some ideas as what can be done to recover the situation?

  • I have 2 apple id's with different apps and data saved under each.  It's very annoying so now I want to create a new id with my primary email address I use now.  If I do that is there any way to transfer all my saved apps and app data like game saves etc?

    I have 2 apple id's with different apps and data saved under each.  It's very annoying so now I want to create a new id with my primary email address I use now.  If I do that is there any way to transfer all my saved apps and app data like game saves etc so I don't lose all of that information and can easily switch to a singular apple id?

    Apple does not transfer content bought with one Apple ID to another Apple ID. Apple will not merge two Apple IDs.
    If most of your content was bought with the Yahoo! Apple ID but you now want the Gmail address for your Apple ID, the trick will be to change the address used for the Yahoo ID with the Gmail address. However, to do that you must first free the Gmail address from that other Apple ID. Use the instructions from Apple to substitute another address that is not used as an Apple ID for your Gmail address in the Apple ID with the Gmail address. Then, when the Gmail address is no longer used in an Apple ID, you can use the same instructions to substitute the Gmail address for the Yahoo address in the Apple ID with the Yahoo address.
    Changing the email address you use for your Apple ID -
    http://support.apple.com/kb/HT5621

  • Is there really not an email address for tech support that you (or I, if absolutely need be) could forward my below email to?  ( I really do not want to waste time being put on hold on the phone.)  Issues times 3 - Regarding iPad 2 with IOS 7:  1.)  I can

    Is there really not an email address for tech support? ( I really do not want to waste time being put on hold on the phone.)
    However, I have 3 Issues Regarding iPad 2 with IOS 7:
    1.)  I can no longer open up the apps from the update page. (I used to be
    able to & it was a quick way of making certain that I wanted to keep an app
    before I updated it.
    2.)  I have many apps that I have updated since installing the new
    operating system & they now have "open" symbols next to them, but I don't
    know how to get them off of my update list (since that has already been
    done to them).
    3.)  My iPad has gotten stuck or frozen more in this last week since the
    new update then has in the last 2 years put together. (It seems to be stemming from the "Updates" page as sometimes  that page is just white & will not open, even though everything else opens & I have an internet connection.)

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430http://support.apple.com/kb/ht1430
     Cheers, Tom

  • HT2292 I recently got a new ipod touch and the new one will not connect to itunes.  I've done all the troubleshooting and now I'm just plain frustrated.  With the new update my old ipod froze and best buy gave me a new one. What to do?

    My ipod recenly froze with the last update.  bestbuy gave me a replacement.  the new one will not connect to the computer or itunes.  i followed all the instructions and - nothing.  It's frustrating enough as i lost all my notes and work, but now I can't connect to sync with itunes.  i don't get it.  i'm not a supertech so i don't know what to do. help!!!!!!

    Thanks, Bob!  You are correct.  And, we learned this as we spoke with APPLE TECH SUPPORT by phone on Christmas day (800-APL-CARE).  One of their reps spent the time to help us troubleshoot this, but the boiled down conclusion is your answer, and to repeat for the benefit of others, here is what worked:
    1. With our Belkin router set to "out-of-the-box" WEP 64 bit security, we could not get wireless access of any kind.  Only with the Security Mode set to DISABLED, could we gain access.
    2. Changing the router's security mode setting to "WPA/WPA-2...." and entering a new min. 8 char passphrase, and then entering that same passphrase into the IPOD Touch, and restarting the router, did the trick!
    Based on this, and some info found in another posting, I can only conclude that the IPODs and IPHONES do not support WEP security mode in many generic routers used by thousands of consumers.  Hopefully, those same consumers can figure out how to change their wireless router setttings to WPA/WPA-2 security mode and ALSO get all their other wireless devices (PCs, laptops, WII boxes, ROKU boxes) all reconfigured to WPA mode, too.
    I THINK THE BOTTOM LINE HERE IS THAT THERE IS AN ISSUE THAT APPLE NEEDS TO ADDRESS WITH WEP COMPATIBILITY and it may also be the case that MOST CONSUMERS ARE USING WEP 64 BIT security on their home wireless routers?
    In any case, it's working now, so anyone who is having problems should try changing to WPA mode and post back here if it worked for them!

  • My Apple ID is not an email address but my iCloud address is.  How do I sync songs?

    I have a iPhone 4S and it's running IOS7.  My Apple ID is not an email address.  I have an email attached to the Apple ID, which is the same as my iCloud ID.  How do I sync music and photos onto my iPhone?

    Thanks for the reply.  However, that will not work.  It gives you the option to merge your ID into your primary email address, but the function is not working.  I have seen some other discussions where people are having the same frustrations.  Also, if you have used your primary email for anything else, it wont let you edit your ID to that.  It will say it is already in use.

  • Apple ID is not an email address so iCloud doesn't recognize it.

    My current Apple ID is not an email address.  When I try to set up iCloud using my current ID, it automatically adds the "me.com" after it and that is not my actual ID.  What can I do to rectify this? Should I change my ID to an email?  I have a mobileme account, but I can't use that email address for some reason.  I've emailed apple a few times and they can't seem to be able to answer me. 

    Here's my situation, and what I have discovered:
    My family shares one Apple ID for our iTunes purchases. We have two iPhones, two iPads and an iPod touch all running iOS 5 between us. The 'master' Apple ID, that we all use for iTunes, is my e-mail address. I created a separate Apple ID (their own e-mail addresses) for each individual in the family, which is used to connect to the iCloud for the purposes of syncing and backing up to the iCloud.
    The only odd configuration I have found is that each device that I set up with a different Apple ID for the iCloud, also retains an iCloud mail account with the 'master' Apple ID. The e-mail address (the 'master' Apple ID) for this iCloud mail account (called 'iCloud') cannot be changed, although the account can be deleted (which I don't want to try because I don't know the consequences). The only thing I have enabled in this iCloud account is 'Find My iPhone/iPod' so all my family's devices can be seen in the Find My iPhone app using my 'master' Apple ID.
    Using this setup we have been able to maintain our own Contacts and Calendars, all synced to iCloud using our individual Apple IDs.

  • When I send a text using siri the recipient shows that the text came from my email. How do I fix that so it show that the text came from my phone number and not my email address?

    When I send a text using siri the recipient shows that the text came from my email. How do I fix that so it show that the text came from my phone number and not my email address?

    Settings > Messages > Send & Receive > Start new conversations from:
    Only your phone number is selected.

  • I have tiger 10.4.11.  In order for my computer to recognize my new Iphone I need to install the new iTunes, however the new iTunes will not download on my computer because it is not 10.5 or higher.  Is there a way that I can upgrade to leopard?  Help!!

    I have tiger 10.4.11.  In order for my computer to recognize my new Iphone I need to install the new iTunes, however the new iTunes will not download on my computer because it is not 10.5 or higher.  Is there a way that I can upgrade from tiger to leopard?  Help!!

    Mac OS X 10.5 Leopard installation system requirements
    http://support.apple.com/kb/TA24950
    Leopard is no longer available at the Apple Store but may be available by calling Apple Phone Sales @ 1-800-MY-APPLE (1-800-692-7753).
    If you can't obtain a retail install DVD from Apple, look on eBay or Google the installer part numbers to possibly find at an on-line store. Here's what to look for:
    MB427Z/A  Leopard 10.5.1 install DVD
    MB576Z/A  Leopard 10.5.4 install DVD
    MB021Z/A  Leopard 10.5.6 install DVD (single user)
    MB022Z/A  Leopard 10.5.6 install DVD (5-user family pack)
    Installing Mac OS X 10.5 Leopard
    http://support.apple.com/kb/HT1544
    Mac OS X 10.5 Leopard Installation and Setup Guide
    http://manuals.info.apple.com/en/leopard_install-setup.pdf
    After you install the base 10.5, download & install the 10.5.8 combo update at http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
     Cheers, Tom

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