New ZEN (8GB) - Only shows white screen after 1st connection to

Hi Guys?I've just bought my mate a new ZEN ?8GB. I Connected it to my PC and transferred some tunes from Windows Media Player - all went well and the media is now on the player. However, once the transfer had finished and I disconnected the player i noticed the screen was white. Despite resetting the player and updating the firmware the screen is still white!!! My PC still recognizes the player and the media on it! I just can't used the player!!! HELP!

wow you are not alone .... that happened to my new ZEN 8gb. too . i recently bought it and i charged it for the first time..when i turned it on the only thing showing was a white display... i do not know what is the cause... i am waiting for someonte to help us..

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