New Zen Micro is detected by windows but not software - I have NOT done firmware upda
Hi, I just bought a brand new Zen Micro. The software installation went fine.
After plugging in the unit to my USB port, a message appears on the windows taskbar saying "Nomad Jukebox 2/3/Zen Detected".
I would assume this is the normal message. I then attempt to transfer files via Creative Mediasource. Howerver when I load up the creative mediasource software, I get an error message saying "Player is not connected". Naturally of course the Zen Micro is indeed connected. I can not transfer any files and the player locks up.
I have not updated the firmware or anything, it is a fresh out of the box brand new unit. I run Windows mediaplayer 0, windows XP (SP).
Is there a way to resolve this issue, or am I doing something wrong?
Please help a new zen micro user thanks in advance!
I also Just, few hours back fully charged my Micro and got it working. I downlaoded the latest firmware released in Feburary. But i decided il only use it if something was wrong with the player. Mine went smooth....
Fully charged it while installing the software on the CD, unplugged the AC, I didn't sue the White USB cable it came with (lots of people say tis crap) So i sued my Sony Digicam USB cable which is always connected to my pc anyway.
Plugged my player into the USB cable while the player was On.
Done.... Windows Xp Pro detected it, 2 icons in My Computer popped up, One was the shortcut to the media source software and one was the player itself kinda liek a removable dri've.
My firmware is .0.30 and opening Widnows Media player 0, and hit Synch Tab, my player responded, and said Docked. And within 5 minutes most of my music was on....
I dotn get how some othe rpeoples players are playign up so much.
Maybe only people who have problems ever post so it seems like everyones having a problem. lol
Oh and i would recommend not to do a firmware update unless soemthings wrong wiht ur player. I wont risk it if i were you.
Similar Messages
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Zen Micro is detected by Creative MediaSource Organizer or Windows Media Pla
<SPAN>Well, I have read through a good part of the message forum and have found nothing to help my case and I believe, truly believe that I have tried everything!
<SPAN>
<SPAN>My Zen Micro is detected by my computer and when plugged in I am prompted by MTP Media Player to
<SPAN>Launch Windows Media Player and synchronize files </LI>
<SPAN>Take no action</LI>
<SPAN>
<SPAN>If choose to launch Windows Media Player it does not detect the portable device
<SPAN>If I choose to take no action and launch Creative MediaSource Organizer instead, the device is still not detected.
<SPAN>
<SPAN>I have checked my Device Manager and it says that the device is working properly, drivers are installed (this is the most common problem ? but for me this is the part that is working correctly).
<SPAN>
<SPAN>When I open the Zen Micro Media Explorer it tells me that the device is not connected.<SPAN> <SPAN>I cannot transfer music files with Windows Media Player or Creative MediaSource because both programs do not detect the Zen Micro.
<SPAN>
<SPAN>I should note that the Zen Micro does work properly on another computer in my household.
<SPAN>
<SPAN>Can someone please offer suggestions?
<SPAN>ThanksStrange that WMP doesn't detect it, presumably you have v0? Worth checking the link "problems with connecting using MTP firmware" in the FAQ post and installing the hot fixes.
Also make sure you have the latest software with MTP updates, by downloading and installing the following:
. Creative MediaSource Player/Organizer 3.30.2
2. Creative MediaSource Plugin for PlaysForSure devices
3. Creative Zen Micro Media Explorer Web Update
Before installing connect the player to the PC. Then install 2 and 3 (the player must be connected for to verify you have a Creative product). -
OK, got a new Zen Micro, installed the software as directed on a WinXP Pro machine, SPa, and I reboot. I plug the thing in, and it says that the device is not detected correctly, and it does not work. I reinstall drivers, move to another port, play with my BIOS settings, the whole 9 yards...
I also notice something odd. I plug in the USB cable, and the player freezes. Requires me to unplug the battery to reset.
I plug in the battery charger, it freezes, requiring the battery to be pulled.
Unfortunately, I do not have another cable to try.
Any idears? Is it just defecti've, or is this something simple? I reall ylike this thing, but I am not gonna struggle with it or deal with an unstable product, you know?
I don't want to be one of those dorks with the iPod, but if I have to... LOL
Anyways, any help would be most welcome.Well, I got it working on my home PC, but cannot get it working on my laptop. I turned off the PM on the USB root hubs in the device manager, and I plugged it into one of the rear ports rather than my case's front USB port.
Then it started working. But I do not seem to be aqble to get it to work on my laptop, which is a brand new IBM Thinkpad T4 running Win2K. Perhaps I do not have the proper drivers and crap installed, but my IT department has this thing locked down pretty well. I can install some things with some creative workarounds, but not others.
When I plug the player into this laptop, it sees it and knows it is a Zen Micro, but then Windows wants to install the drivers(which I already did and rebooted), and it cannot find any compatable drivers, and so it sits here.
From the songs I loaded onto it from my home PC, the sound quality is good, but unless I can get this resolved by early afternoon, I am just gonna swap it out for an iPod mini I think. I am not gonna bash this product, but sometimes there is a reason why one brand or item dominates the market... But I will see what I can dig up during the day, perhaps I can get this thing working properly afterall...
Any other ideas, throw them my way, thanks! -
New zen micro not recognized by pc - help Christmas prese
The software installed perfectly - no problems. But now, I am getting message that the device is not being recognized by PC. Customer Support is closed for holiday and my daughter wants to try her new Zen Micro. What do I do now? This is the only computer we have and it is Windows XP 2002 version. Any advice? Thanks!
ald3908 wrote:
yes
OK, that's good news.
Now we have to find out why the Zen & our computer aren't talking to each other.
From the NomadnessNet FAQ:
I have connection problems with my Zen, what can I do?
Here are some things to try if you have connection issues with your player:
. Reset the player and run a disk cleanup.
2. Install the latest drivers, firmware and application software. Download these from Nomadworld.com.
3. Try the player on ALL your USB ports and make sure you aren't using a hub.
4. Try some other transfer software (see the list above).
5. In Device Manager with the Zen connected delete it from the device listing. Physically disconnect the Zen from the USB cable, reset it, then reconnect to the PC to see if it is detected properly.
6. Test the player on another PC (ideally a different make), if possible. This will help determine where the problem lies i.e. with the player, or the PC.
7. Double check the files you are transferring. It's possible for the transfer to halt if the file is corrupt in some way, or the tag data within the file can't be read or is corrupt. The simple test is to try transferring a file that you know will work i.e. copy a file off the player, and then try transferring back to the player.
8. Try a replacement USB cable (ideal if you can borrow one from somewhere, or if you have another USB device that uses the same cable).
9. Check for BIOS and USB chipset updates.
0. Delete the USB ports in device manager, then reboot the PC to see if they are redetected with updated drivers.
. Make sure the player isn't locked.
2. Try going into Device Manager, update the driver manually by pointing it to C: Program FilesCreativeJukebox 3 Drivers.
3. If you are using a PCI USB card, try moving the card to all the other PCI slots in the PC.
4. Buy a known good PCI USB2 card from somewhere you can return it if it doesn't work i.e. the NEC USB chipset, typically used by Adaptec. Fit the card, and see if the player works with the ports on the card. Note that known problem chipsets include VIA, ALI, nForce and Intel, although it isn't clear if Creative and/or the chipset manufacturer are at fault. -
Transferring VBR mp3s to new Zen Micro: H
Hi, I just got a new Zen Micro.
I've read that people often have trouble transferring mp3s encoded at variable bit rate (VBR) to the Micro with Creative's software. Almost ALL the songs on my computer are VBR mp3s.
Can I skip installing Creative's software and just transfer my VBR mp3s to the Micro with Windows Explorer? Or what is the best way?
Thanks in advance.
(brand-new black Zen Micro. battery now charging for the first time OMG!!!)
(Windows XP Home)Update: I did install Creative's software from the included disk -- my computer didn't recognize the Micro without it. Then I just dragged and dropped mp3s to the Micro's Music Library with Windows Explorer -- worked perfectly! No trouble at all with VBR files (except one or two with messed-up tags), and they sound great on the Micro.
P.S. I have Windows Media Player (no idea what version; it came preinstalled on my computer in late 2003) but I never run it -- I use Winamp instead -- and didn't need to for this purpose. I also didn't need to download any firmware updates or anything. Sweet! -
Zen Micro just has a lit but blank screen? Help me pleas
I bought a 6 GB Zen Micro for my daughter for Xmas last year and now (not sure for how long but I guess several months) the battery does not seem to hold any charge and it will not turn on unless connected to a USB port. When I connect the player to an USB port the screen lights up, I get the Creative copyright screen for a second and then the screen is lit & blank except for the batter icon up top which has a flashing lightning bolt inside. The screen remains lit and that is about it. It stays lit for ever it seems, or at least until I unplug it. But even after that it will not turn on at all.
There is only one thing I can get the player to do but only when plugged into a usb port. If I hold the power button down for 5 seconds I get the Creative copyright screen followed by the Recover mode screen. I can select an option from the recovery mode and start the option but the screen eventually goes blank and dark.
Don't know what is wrong nor what to do.
It might be the battery, might be the player itself, don't know.
Any help is appreciated please.
Should also note that when connected to a usb port and my computer is on then Windows XP notices the Zen Nano as new hardware.
Thanks
forthillI bought a 6 GB Zen Micro for my daughter for Xmas last year and now (not sure for how long but I guess several months) the battery does not seem to hold any charge and it will not turn on unless connected to a USB port. When I connect the player to an USB port the screen lights up, I get the Creative copyright screen for a second and then the screen is lit & blank except for the batter icon up top which has a flashing lightning bolt inside. The screen remains lit and that is about it. It stays lit for ever it seems, or at least until I unplug it. But even after that it will not turn on at all.
There is only one thing I can get the player to do but only when plugged into a usb port. If I hold the power button down for 5 seconds I get the Creative copyright screen followed by the Recover mode screen. I can select an option from the recovery mode and start the option but the screen eventually goes blank and dark.
Don't know what is wrong nor what to do.
It might be the battery, might be the player itself, don't know.
Any help is appreciated please.
Should also note that when connected to a usb port and my computer is on then Windows XP notices the Zen Nano as new hardware.
Thanks
forthill -
Brand New Zen Micro Hangs on "Creative" Logo Scr
Like some of you out there my new Zen Micro worked with the initial charge prior to my charging it although I never got to put any music on the thing.
Then after the charge, it hangs on the "Creative" logo screen. I've tried all of the instructions, including removing the battery, holding on-off switch "on" while replacing the battery, choose one of the options, but the clean-up, format, etc. all seem to start but do not finish (I've left each for half a day and it never finishes).
I downloaded the new firmware and connected my Zen via the USB cable to my PC, but my PC does not see the Zen device and asks me to connect it even thought the device is connected and the "Creative" logo screen is displayed.
Does anyone have a strategy for correcting this issue? I can return the device, but I hate to since I love the idea of using it. It's cool.hi,
hope this is not too late... but try calling the creative support hotline .. have someone from creative walk you through the trouble-shooting in case something was missed when you tried it.
that way, you can get creative support to confirm if the device is defecti've or not and they can provide you suggestions on how to rectify it: return/exchange with seller, return/exhange through creative, etc.
i also went through that drama last week, when my micro was charging and never responded afterwards. turns out mines was defecti've even before i even played anything on it
i called amazon and was able to get them to send me another one. this new one was able to finish charging the battery ... i'm charging the 2nd battery to make sure and hopefully when that's done, i can start loading songs and test out the sound as well, recorder, calendar, etc .. as i wanted to make full use of all these features.
hope you get your micro working soon.. good luck!!! -
New IPhone 5 is recognized by Windows but, not ITunes.
IPhone 4S sync'd no problem with my laptop. New IPhone 5 is recognized by Windows but, not ITunes. ITunes has been updated, worked with Apple support for 2 hours this morning, still an unresolved problem. Also, phone does sync on other computers.
Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
-Griff W. -
New Zen Micro..Battery life prob
I bought a new Zen Micro yesterday...followed all the instructions..even bought the CCPP..while i was using the USB to charge it..i ripped 5 albums to the device...When it was fully charged.. I unplugged it.. This morning I played it for about an hour and then lost one bar on the battery icon..an hour later, i lost a 2nd bar. What's this all about?..what happened to the 2 hour life of a charged battery? When i phoned tech support they told me "sometimes when you rip an album, it corrupts the battery icon and you may not be fully charged'>..Sounds like a lot of techno doubletalk....HELP!
A new Lithium Ion battery takes 2 or 3 charges to reach peak performance.
You should also make sure you have the ..0 firmware which reduces the standby time, and standby drain.
Also make sure you read the FAQ post about how to maximise battery life. -
My photos on my iPhone 4 are on my camera roll and in my photo stream, but my recent photos have not moved to my photo stream folder on my computer (windows 7). What can I do?
At 1.3GB available, your storage space is getting very thin no matter what you do further. As long as you have the photo's in the camera roll saved on your computer you can delete them. Just make sure first that they are in your photo software. If updating in iTunes, just backup/sync first, then update, and that will save the camera roll in the backup as well.
At only 1.3GB you eventually are going to find yourself unable to install or update some app, or unable to take any new pictures, or some other limitation that will force you to free up space anyway. So now, before updating, sounds like a good time to make sure everything is backed up or stored somewhere else, and clean house a bit, then update. -
I just upgraded from my 2008 MacBook to a new Macbook Pro. How do I get my time capsule to work on my new MacBook? I did data migration, but the time capsule did not pick it up. Any ideas?
If you migrated all the info from time machine to your new MBP. The TM will usually ask to connect to the old backups.. sorry I am not sure is this what you want to do.. Personally I think you start a fresh backup.
BTW Time Capsule does not do anything.. it is a dumb hard disk in a box.. it is TM that does everything.
Look at B5 and B6 here about connecting to your backup.
http://pondini.org/TM/Troubleshooting.html -
i replaced my phone at apple y'day, due to a broken screen. Brand new phone, but i am unable to connect to wifi, at home or work, so presuming its a fault with the phone? not router, i have also done a software update, is there a solution? thanks
Hi Eric,
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Cheers! -
To run iTunes in 64-bit mode, select the iTunes application in the Finder, choose the “Get Info” command in the File menu, and uncheck the “Open in 32-bit mode” checkbox in the iTunes Info window. but i doesn't have the tick thing plus i redownloaded it again and same message comes up
Have you disclosed the "General" brick in the "Info" panel? Click the disclosure triangle to the left of "General":
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-- Léónie -
Hello. I created my apple id on a computer but whenever i try to use it on my (new) iphone, it says "review" after which nothing happens. I have not been able to purchase anything from the App store. Is there something i'm doing wrongly?
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