New Zen MicroPhoto not seen by XP or Vi

I'm a total newbie to Creative MP3 players. Just got one yesterday from Electronica Direct via Amazon's store. Running Vista on an HP Pavilian dual core (just 3 months old so very new cutting edge hardware) and running XP on a 5 year old Sony Vaio laptop. Both have latest MS service paks and security fixes.
Also, I appear to be running latest Creative stuff since when I check for updates it reports it doesn't find any. The Zen MicroPhoto Media Explorer reports v5.0.2 and:
Creative Import Wizard File (Version .0.25.0)
Creative Audio CD Ripper (Version 5.00.20)
Creative Sync Manager (Version 5.20.09)
Creative Playlist Wizard (Version 3..5.0)
PIM Editor (Version .3.0.0)
Creative Media Explorer reports on both PCs when Zen MicroPhoto plugged into USB:
"Your player is not connected. Please connect your Zen MicroPhoto to the computer."
I can play the music that comes with the Zen. I have used the supplied cable to plug into various USB ports on both PCs. Each time the Creative Media Explorer reports it doesn't see anything.
Under System info the MicroPhoto reports it is version .20.0.
If I unplug the USB plug from the MicroPhoto and then plug it in the MicroPhoto starts itself up. So does that mean it is seeing something electrically from the PC?
In both XP and Vista if I try to close the Zen MicroPhoto Media Explorer clicking on the red X does not close it.
In the HP Vista Device Manager under Portable Devices I only see:
USB CF Reader
USB MS Reader
USB SD Reader
USB SM Reader
Right clicking and doing "Scan for hardware changes" does not help.
In the HP Vista Device Manager under "Uni'versal Serial Bus controllers" I see Intel chips, a USB Mass Storage Device and a bunch of USB Root Hub entries. No Creative device. Also, doing "Scan for hardware changes" does not help in this category either.
Similarly, I do not see the Zen MicroPhoto in the XP Vaio's Device Manager. The Vaio XP Device Manager does not show a "Portable Devices" entry in the main list.
Also, the Vaio's original USB ports are v.. If plug into one of them I can power up the MicroPhoto. The Vaio also has PCMCIA USB 2.0 extender ports and they appear not to provide enough power to start up the MicroPhoto. Does the MicroPhoto need USB 2.0?
I am open to suggestions for things to try...

Bump... I am having issues with duplicate tracks and allt he other crap that goes with mediasource...any help to get my explorer back would be appreciated.

Similar Messages

New Zen Microphoto is skippi

I received a brand-new Zen microphoto for christmas, purchased from Amazon, and I'm having problems.
I have a PC with ample computing power (use it for pro audio applications) and a functioning USB connection. All songs I put on the player "skip". i.e. in random spots it sounds like? the song jumps forward slightly. It changes to different spots when I replay the same song. I reset the players, formatted it, updated the firmware, and the problem persists.
Anyone else have a similar problem or ideas on resolution? Thanks.

had problems with WMA as well....not sure how that should help if it is advertised to run wma, mp3 and wav files up to 320kb
ps.

Creative Zen Microphoto Not Detec

Hello all,
I bought a Creative Zen Microphoto yesterday and when I try and plug it in to my USB port nothing happens. I've tried holding the on/off button, I've tried it when it's on. I've tried all of my USB Ports. I've tried it on two different computers.
My computers are running Windows XP with Service Pack 2. I've disabled Norton while trying all of the above. Before plugging my mp3 player in I installed all the software that come on the CD.
Just to clarify this:
The Microphoto won't charge, be detected, etc while in the USB port. It runs fine off my PC ( plays the pre-installed songs, etc ) but as I cannot plug it in to my PC to charge it, add, songs, etc I cannot add my own songs.
Windows doesn't even pop up saying new hardware has been detected, or a USB device has been detected. It just remains how it was before I plugged the device in to my PC.
My computer doesn't show it in removalable devices, nor in Windows Media Player 0.
Anyone have any ideas?
Thanks.Message Edited by Kemik on 07-3-2006 05:3 AM

Try this, go into the Control Panel and click Add/Remove Hardware. Just click next and see if it detects newly added hardware.
Can your computer detect any old flash dri've?

Zen microphoto not charging through

I'm trying to charge my zen microphoto in a friends computer and it just won't charge. The signal is flashing the computer recognizes the device but the battery is still in /3 although there's been 6 hours since I plugged it...
note that I have a usb connection, that the computer is a laptop, I don't have the software installed, and I haven't updated the firmware...
what could be wrong?

For my Micro there is an option that you can set the player in Lock mode and then insert the usb cable to the pc which has not drivers installed to enable charging of the player. Try that out.
However, this is with an updated firmware to at least ..0 for my zen micro. Check with the microphoto firmware for more infoMessage Edited by microm3 on 08-02-2006 0:9 PM

New Zen MicroPhoto Big Probl

I only purchase my MicroPhoto last saturday and i took it home to do a charge, at the same time i loaded in the new firmware .20.0 and left it charged until it's fully charge.
The next morning i turned it on and to my surprise, it cannot turn on! So i immediately went to my computer and plugged in the USB cable into the player and the batt is actually empty! So i left it charged and reloaded the firmware but this time the batt life only dropped to half even if it's turned off! Now the batt life it extremely short (around less than 6 hrs of playback) and somemore the player is new!
My another friend told me it may be the firmware fault that causes the batt life to drain drastically even if it's off. I called Creative and told them the situation and they told me to bring my unit down to do a check.
So has any here experienced this or any other thing i can do? Pls advice...

DOA wrote:
Well my brother just bought a zen microphoto here 2 weeks ago. I've already taken the time to test the battery life of his player.. I run audio files from 28 to 92 no higher no less than 28.. My recorded battery life before the player shut off was 24 hours and 3 minutes, so give and take here I could go to 22 hours and be safe. On fm, part my battery life was a bit higher since no hdd was accessed i was getting 29 hours 22 minutes, so once again give and take 27 hours be safe to charge..
TO fill in how I did this, I took a stop watch, digital. Had my brother press start at the same time as i hit play, to make it fair. So pertty much my battery life is as about accurate as my player can get...
Holy crap DOA, how did you get such a long battery life? I recently tested my microphoto and i got just under 0 hours. I had it on 2 volume, bass boost was off, smart volume was on, and i never used the screen. Did you use usb or power adapter to charge yours?

New zen micro not recognized by pc - help Christmas prese

The software installed perfectly - no problems. But now, I am getting message that the device is not being recognized by PC. Customer Support is closed for holiday and my daughter wants to try her new Zen Micro. What do I do now? This is the only computer we have and it is Windows XP 2002 version. Any advice? Thanks!

ald3908 wrote:
yes
OK, that's good news.
Now we have to find out why the Zen & our computer aren't talking to each other.
From the NomadnessNet FAQ:
I have connection problems with my Zen, what can I do?
Here are some things to try if you have connection issues with your player:
. Reset the player and run a disk cleanup.
2. Install the latest drivers, firmware and application software. Download these from Nomadworld.com.
3. Try the player on ALL your USB ports and make sure you aren't using a hub.
4. Try some other transfer software (see the list above).
5. In Device Manager with the Zen connected delete it from the device listing. Physically disconnect the Zen from the USB cable, reset it, then reconnect to the PC to see if it is detected properly.
6. Test the player on another PC (ideally a different make), if possible. This will help determine where the problem lies i.e. with the player, or the PC.
7. Double check the files you are transferring. It's possible for the transfer to halt if the file is corrupt in some way, or the tag data within the file can't be read or is corrupt. The simple test is to try transferring a file that you know will work i.e. copy a file off the player, and then try transferring back to the player.
8. Try a replacement USB cable (ideal if you can borrow one from somewhere, or if you have another USB device that uses the same cable).
9. Check for BIOS and USB chipset updates.
0. Delete the USB ports in device manager, then reboot the PC to see if they are redetected with updated drivers.
. Make sure the player isn't locked.
2. Try going into Device Manager, update the driver manually by pointing it to C: Program FilesCreativeJukebox 3 Drivers.
3. If you are using a PCI USB card, try moving the card to all the other PCI slots in the PC.
4. Buy a known good PCI USB2 card from somewhere you can return it if it doesn't work i.e. the NEC USB chipset, typically used by Adaptec. Fit the card, and see if the player works with the ports on the card. Note that known problem chipsets include VIA, ALI, nForce and Intel, although it isn't clear if Creative and/or the chipset manufacturer are at fault.

Zen microphoto not work

i got my zen microphoto about 3 months ago and about 2 weeks ago it starting messing up. when i turn it on it will just say creative on the screen and thats all it will do. its like it freezes up.
anybody know what i should do?

Our Micro photo started doing the same exact thing. We eventually noticed that it will turn on, but only after the player has been frozen at the logo screen for 20 or 30 minutes. We also noticed that it will turn off and on within very readily (within 2-3 seconds) when it's been running for a while. Basically it won't turn on when it's "cold". Why would this be and any thoughts on how to fix it's
We have reinstalled the firmware. It didn't help.

Zen Touch - not seen, can't load hardware, e

Hi,
I just got the 40GB Zen Touch this afternoon. I loaded the software from the CD, rebooted, then went to Nomad Explorer, all ready to start moving music. Not only did Explorer not see it, when I tried to install updated files from the Creative site, they couldn't see it, either....and the hardware wizard can't find a driver on the CD, PC or Internet.
Is there a site that has step-by-step instructions for Portable MP3 player dummies? I'm new at putting tunes on these, so I'm not sure what program to use in order to accomplish that.
I also have MusicMatch, but it won't even show an opportunity to save to the "portable device".
I did unplug the other USB devices, but that didn't help.
Please... I just want to put some tunes on it and go on about my merry way.... I need some help from someone who knows about this.
Thanks in advance,
ocayd

Allrighty. Thus far, I've:
. Reset the player and run a disk cleanup.3. Try the player on ALL your USB ports and make sure you aren't using a hub.- don't have a hub- it WAS making the "new USB device added/removed" sound in a .0 port, then I tried it in a 2.0 port, and it made the same sound(s). Then, I put it back in the .0 port - and no noise. I put it back in the 2.0 port, and it mad the noise. (However, normally, it makes a 2-note sound when I add/remove. Now, it makes 2 notes ONLY when I remove, and one note when I add.)- In DEVICE MGR, it's got the yellow ? by it
5. In Device Manager with the Zen connected delete it from the device listing. Physically disconnect the Zen from the USB cable, reset it, then reconnect to the PC to see if it is detected properly.
7. Try a replacement USB cable (ideal if you can borrow one from somewhere, or if you have another USB device that uses the same cable).
9. Make sure the player isn't locked.

I'm thinking that if the player isn't seen, I can't install updated anything on it, correct?
Still trying....

New Zen Touch not being detected by Windows

I just bought a 20 gig Zen Touch off ebay, and tried to get it to run.
The firmware on the Zen tells me it's version 2..0, which is the PlaysForSure version. So, I downloaded the driver specific to PlaysForSure, and tried to run it. It looked like it installed just fine, but when I plug in the player, it just recognizes it (at the start) as Creative Zen Touch, and opens up the Found New Hardware wizard. So, I don't think it recognizes my Zen.
This, of course, leads to all the programs not being able to recognize my Zen, either, and to me not being able to reload the firmware (just in case), or anything of the sort. Not really sure how to proceed, and I've been scanning the help files, which have been no help. The knowledge database seems to suggest that Windows XP will just load the proper drivers, which, of course, it doesn't.
How do I proceed? I thought this would be the answer, but it presumes that Windows will detect the device as an MTP, and somehow just find the right driver, which it doesn't.
I'm at a bit of a loss as to where I go from here. The drivers aren't installing, and the closest I can get is my Device Manager showing the Creative Zen with a big yellow question mark next to it, because the drivers aren't installed properly.
Help?

Try downloading and installing the latest drivers, Creative Zen and Jukebox Driver Upgrade version .30.03.
Also try running a disk cleanup from rescue mode.

New Hard Drive Not seen by DU

I have PPC 2.0 model 7.3 G5
Suspecting Hard drive errors, I bought 2 new WD5000AAkX drives to install into my G5. The machine was configured with a system drive and secondary drive. Althogh SATAIII manufactuers specs indicate backwards compatible to SATA I.
Both of the old drives worked have been backed up. Although a strange occurance of the computer turning off led me to suspect the system drive may be failing soon. My secondary drive, I erased and installed Leopard and updated to 10.5.8. I then removed the old drives and swapped in the new ones.
I did not format either of the new drives. I presumed could format with install DVD from Disc Utility.
I installed both new drives, and powered on. The Install DVD shows, but the DU doesn't see the manufacturer info or the drives at all.
I then swapped back my old secondary drive with the operating system back in Bay2 and via start up disc, was able to boot from there, but DU still did not see the new unformatted drive in Bay1
Ok I thought, how bout that p-ram button.. tried that.. unplugged for 10 mins.. even pushed power button as plugging in. Tried Safe mode.. Still the machine doesn't see these drives.. and the cables all appear to be working because that older 2nd drive works in either Bay.
I have now my older second drive in Bay1 and running, with the other new drive in bay 2, but DU still doesn't see the new Bay2 drive..
My next option is to borrow a universal Drive adapter and format them from my Macbook Pro.
Just wanted to ask if there's something I'm missing?
I also have Tiger start up discs, perhaps that may help format both new drives if I reswapped them in to machine? (lessoning the need for an adapter)
Thanks in advance for any insight to this matter.

Put a jumper accross pins 5 and 6 (set OPT 1) and the drives should be seen without issue.
http://www.wdc.com/wdproducts/library/other/2579-001037.pdf

Help! pc to new iMac - HDD not 'seen' on pc... ethernet cable issue too!

Hi all
I just got my new iMac a few days ago and I've tried the ethernet cable and my mac can see the folders on the pc but wont open them! (the original item cannot be found)
my ethernet cable isn't linked to the mac now but I can still see my computer in finder... both have the wireless going.. how do I 'choose' the ethernet cable.. maybe that's why it's not working?
I've now got a western digital Studio edition 500mb external harddrive - I've plugged that into the mac and all is well... I was hoping I could then plug it into the pc and drag all the files over (65gigs) and then I can transfer them to the mac.
I've used the usb cable on the pc (doesn't have firewire) and the pc does nothing!
I can't see it and I've tried clicking on the removable disc drives but it says there's nothing connected.
I know that the HDD is formatted for macs but if I format it for pcs then will I have the issue of transferring the files to the mac after?
I'm totally confused and this is driving me nuts!
the only other option I have left is to burn billions of dvds with my images and music. sob I really don't want to do that!
I would like to be able to sync my ipod and iphone to the mac and not qet my music wiped! and to get my old crappy pc off my desk.
someone heeeeeeellllllpppp please... will be very happy to get this sorted! my poor little old brain is fried!

Thank you!
I literally just got the same info from a friend (he was away for most of the weekend) and I'm now in the process of copying the pc stuff onto the hard drive (after formatting)
transferred one pic and tried transferring it the mac and it worked... YAY!
so now back to transferring everything from the pc to the HDD now... gonna take a while but at least now I'm on the way off getting rid of the pc
Thanks for your help and response.
(very relieved!)

Zen MicroPhoto not playing tracks in proper ord

Hey all,
Just got this player and it is pretty good. Having one problem though. Some albums do not play songs in the proper order. Instead they are played in alphabetical order. I checked the tag information on the player and it reads the tracks as having no track number. And when I check them through Zen Media Explorer no track numbers are there. But Windows Explorer clearly shows the proper track numbers in the tag information.
I think the player does not read some tags properly. I had a Phillips based player before this one and it did not have this problem, nor did my RCA Lyra.
This is a make or break situation for this player. I need it to play my album songs in the proper order.
Thanks,
Ply

Ok,
Found out what was wrong. Dragging and dropping through Windows explorer was causing the problem. Dragging and dropping through the Zen explorer properly transfers the track tags. Don't know why it makes a difference, but ohwell, at least it works now...

New Hard drive - not seen in imac g5 isight

I have installed a 1TB hard drive in my Imac G5 isight - checked all fittings and cables - get to the grey screen - and if I input the leopard disc (legal version) i get to the install where section - but the HD is not recognized - all the data I read (4hrs) tells me i NEED TO FORMAT- however how do you format ?
I have a spare - G4 laptop with leopard
I have a macbook with leopard
Note the specs for the HD came from apple - the HD did not
Help would be appreciated

Hi,
first of:
you are in the wrong Forum.
This is the Mac Mini Forum, whereas the iMac G5 Forum is here http://discussions.apple.com/category.jspa?categoryID=134
Nonetheles, when you have booted the iMac from the OSX Leopard DVD and have choosen your language, you find the Disk Utility app in the Top Menu - Utilities.
Run Disk Utility from there, click on your new harddisk in the left pane and in the right pane click on the 'Partition' Tab.
Partition to your liking and make sure that to use the 'Option' button to set the partition map to be 'Apple Partition Map' (otherwise you can't boot from it).
Hope it helps
Stefan

New 1GB Chip not seen in System Profiler

Hello all.
A friend of mine just recently installed a new 1GB RAM chip into his PowerBook G4 1Ghz. According to system profiler he has 256MB installed in one slot and the other was empty. So he went to install the new one and removed a 256 MB chip from the bottom panel and inserted the new 1GB chip. After booting back up it still says 256MB and the other slot is empty.
Here is what we see:
SODIMM0/J25LOWER:
Size: 256 MB
Type: DDR SDRAM
Speed:PC2700U-25330
SODIMM1/J25UPPER:
Size: Empty
Type: Empty
Speed:Empty
So here's the ultimate question. If the LowerDIMM is the one under the laptop, why does it still say 256MB.
Also, is there a memory slot under the keyboard on this model? I am unfamiliar with it and all the sites I've seen cover this bottom slot.
Thanks to all who read, research and/or reply.
-Phantom27

Hi, phantom. If I understand your post correctly, there has never been any RAM in the slot that System Profiler calls the upper one, so that slot should appear empty. If a 1GB module in the lower slot is read as a 256MB module, it probably isn't the right RAM for the Powerbook. Aluminum PBs are notoriously choosy about RAM: it really has to be right. Dependable brands are Samsung, Hynix, Crucial, and the higher-priced Kingston line. Kingston's "Value RAM" line generally doesn't work. If you use Crucial's online RAM selector to choose the right RAM for your model, Crucial will guarantee that it's compatible and functional. No matter what RAM you buy or whom you buy it from, always be sure to get a lifetime warranty of serviceability and compatibility with your Powerbook and an assurance that there will be no "restocking fee" or other ripoff charges if you find that it doesn't work.
In short, using cheap no-name RAM in an Albook usually doesn't work, and is more trouble than the small cost saving is worth.

New Hard Drive not seen in Bios F23, hp g42 281la

My old hard drive stopped working (couldnt even restore). I bought a new hard drive (the same) and bios F23 doesnt see it.
Please help to resolve the issue.
Thanks.
This question was solved.
View Solution.

Hi Ivan_Vasilyev,
I understand you are having issues with the BIOS on your HP G42-281LA Notebook. Here is a download for the updated BIOS Version F.27 ( which is the latest).
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-93590-1&cc=us&dlc=en&lc=en&...
Hope this helps.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

New Zen MicroPhoto not seen by XP or Vi

Similar Messages

Maybe you are looking for