New Zen touch won't download from Windows Media Pla

My computer does not recognize the Zen Touch when trying to download music to the Touch. The USB appears to be working on my hp loaded with XP. Cannot download from Real Player either. Cleaning the Creative disk did not help. What am I doing wrong?

I don't really know. what firmware and drivers do you use? have you tried reinstall all drivers and firmware?

Similar Messages

  • Zen Touch No Longer Recognized By Windows Media Pla

    <SPAN>My Zen Touch stopping being recognized by Windows Media Player today.<SPAN> I still see the MTP connected icon in the task tray and I still it listed without a warning in Device Manager, but WMP doesn?t recognized that it is attached.<SPAN> I?ve tried different USB ports and a different USB cable.<SPAN> There are no errors in the application log.<SPAN> I reformatting my device and run the cleanup option, but I still can't WMP to see the device.<SPAN> The only changes I can think of is installing IE7 Beta 2 and installing MusicMatch.<SPAN> I?ve since uninstalled MusicMatch, but I still have the problem.<SPAN> Does anyone have any suggestions?<SPAN> Or there a way I can increase the logging so I can get a better idea of what might be failing.

    Hi Ted
    I deleted the file and reconnected my device and it quickly grew to 600kb. I'm not sure exactly what you need and there didn't seem to be anything interesting at the end of the log, but I did find the following lines which, from what I can, is from the point when WMP tried to establish a connection with the device and failed.
    WPD: 740.544 003 0 0 [WpdMtpDr.dll] ENTERING: Wdf_EvtIoDeviceControlWPD: 740.544 003 0 [WpdMtpDr.dll] Wdf_EvtIoDeviceControl, Wdf_EvtIoDeviceControl: IoControlCode: '0x32504D57'WPD: 740.544 003 0 [WpdMtpDr.dll] ERROR: Wdf_EvtIoDeviceControl, HandleIoControl failed : hr = 0x80070032, 'The request is not supported. 'WPD: 740.544 003 0 [WpdMtpDr.dll] ERROR: Wdf_EvtIoDeviceControl, Completing WDF request with status -07374823WPD: 740.544 003 0 [WpdMtpDr.dll] ERROR: Wdf_EvtIoDeviceControl, WdfRequestComplete failed: c000000WPD: 740.544 003 0 0 [WpdMtpDr.dll] EXITING: Wdf_EvtIoDeviceControlWPD: 5688.336 0843 0 2 [wpdsp.dll] ERROR: IoControlHelper, WdfDeviceIoControl failed, hr = 0xd000000WPD: 5688.336 0843 0 [wpdsp.dll] EXITING: IoControlHelperpCtx = 009AFF0, opcode = 32504d57, inputBuffer = 0344E458, bytesToWrite = 4, outputBuffer = 0349540, bytesToRead = 4, bytesRead = 0344E460WPD: 5688.336 0843 0 [wpdsp.dll] ERROR: CWPDDevice:eviceIoControl, DeviceIoControl failedWPD: 5688.336 0843 0 0 [wpdsp.dll] EXITING: CWPDDevice:eviceIoControlopcode = 32504d57, lpInBuffer = 0344E458, nInBufferSize = 4, lpOutBuffer = 0349540, pnOutBufferSize = 0344E460WPD: 5688.336 0843 0 0 [wpdsp.dll] ENTERING: CWPDDevice:eviceIoControlopcode = 32504d57, lpInBuffer = 0344E458, nInBufferSize = 4, lpOutBuffer = 0349540, pnOutBufferSize = 0344E460WPD: 5688.336 0843 0 [wpdsp.dll] ENTERING: IoControlHelperpCtx = 009AFF0, opcode = 32504d57, inputBuffer = 0344E458, bytesToWrite = 4, outputBuffer = 0349540, bytesToRead = 4, bytesRead = 0344E460WPD: 740.424 003 0 0 [WpdMtpDr.dll] ENTERING: Wdf_EvtIoDeviceControlWPD: 740.424 003 0 [WpdMtpDr.dll] Wdf_EvtIoDeviceControl, Wdf_EvtIoDeviceControl: IoControlCode: '0x32504D57'WPD: 740.424 003 0 [WpdMtpDr.dll] ERROR: Wdf_EvtIoDeviceControl, HandleIoControl failed : hr = 0x80070032, 'The request is not supported. 'WPD: 740.424 003 0 [WpdMtpDr.dll] ERROR: Wdf_EvtIoDeviceControl, Completing WDF request with status -07374823WPD: 740.424 003 0 [WpdMtpDr.dll] ERROR: Wdf_EvtIoDeviceControl, WdfRequestComplete failed: c000000WPD: 740.424 003 0 0 [WpdMtpDr.dll] EXITING: Wdf_EvtIoDeviceControlWPD: 5688.336 0843 0 2 [wpdsp.dll] ERROR: IoControlHelper, WdfDeviceIoControl failed, hr = 0xd000000WPD: 5688.336 0843 0 [wpdsp.dll] EXITING: IoControlHelperpCtx = 009AFF0, opcode = 32504d57, inputBuffer = 0344E458, bytesToWrite = 4, outputBuffer = 0349540, bytesToRead = 4, bytesRead = 0344E460WPD: 5688.336 0843 0 [wpdsp.dll] ERROR: CWPDDevice:eviceIoControl, DeviceIoControl failed
    Message Edited by winterminute on 02-08-2006 07:25 AM

  • New Zen Touch not being detected by Windows

    I just bought a 20 gig Zen Touch off ebay, and tried to get it to run.
    The firmware on the Zen tells me it's version 2..0, which is the PlaysForSure version. So, I downloaded the driver specific to PlaysForSure, and tried to run it. It looked like it installed just fine, but when I plug in the player, it just recognizes it (at the start) as Creative Zen Touch, and opens up the Found New Hardware wizard. So, I don't think it recognizes my Zen.
    This, of course, leads to all the programs not being able to recognize my Zen, either, and to me not being able to reload the firmware (just in case), or anything of the sort. Not really sure how to proceed, and I've been scanning the help files, which have been no help. The knowledge database seems to suggest that Windows XP will just load the proper drivers, which, of course, it doesn't.
    How do I proceed? I thought this would be the answer, but it presumes that Windows will detect the device as an MTP, and somehow just find the right driver, which it doesn't.
    I'm at a bit of a loss as to where I go from here. The drivers aren't installing, and the closest I can get is my Device Manager showing the Creative Zen with a big yellow question mark next to it, because the drivers aren't installed properly.
    Help?

    Try downloading and installing the latest drivers, Creative Zen and Jukebox Driver Upgrade version .30.03.
    Also try running a disk cleanup from rescue mode.

  • New Ipod touch won't sync with window's vista/itunes 9.2 - help!!

    I charged my brand new ipod touch via my computer, have it plugged it into my computer's USB port, and Itunes acknowledges the device in the left hand menu BUT it automatically says "itunes could not connect to the itunes store. The network connection has timed out". The ipod will not sync with my itunes! I tried connection/disconnecting, turning the ipod on and off, and restarting the computer. No luck. What do I need to do? Please help, I was so excited to get the new ipod and now I can't use it! I have window's vista and I don't know anything about how to check or change computer settings that might be preventing the store from opening (it used to open, but I haven't tried in a while and I just downloaded version 9.2 today).

    Welcome to the discussions,
    make sure your computer is authorized in the Store menu and check your security settings: http://support.apple.com/kb/TS3125
    Also see this article about errors connecting to the iTunes Store: http://support.apple.com/kb/TS3297
    Message was edited by: Ingo2711

  • Ipod Touch won't export my Windows Media Player library music automatically

    My wife attached her Ipod touch, whilst linked thru her office PC to iTunes and it immediately and automatically started to transfer her Windows Media Player library onto the iPod....we tried the same by attaching my Touch to my laptop but there appears to be something preventing export from Windows MP - can anyone give me any tips as to what it might be and how i can turn it off?
    Incredibly its my first ever purchase of an iPod and it was bought in advance of a week's holiday on 3rd April (next week) and i'm gonna be so disappointed if i cant take my music ! HEEELLLPPPP !

    do you know what format the songs are in?

  • Zen Sleek Photo rearranging tracks from Win Media Pla

    Hello,?I've had a look round and can't see any posts about the issue but I'm sure I'm not the only one who's experienced this:?I spent ages ripping my CD collection in Win Media Player V. However, once I'd transferred the content to the Zen, it decided to rearrange the folders according to contributing artist. Not only is this counterintuiti've but bloody annoying. An example is Jan Joplin's Greatest Hits - where WMP obviously lists the songs within one folder, the Zen has separated 2 tracks into three folders according to the 'contributing artist' tag, where JJ has had three different backing bands. Another example is Man in the Mirror from Bad by Michael Jackson. Try searching for it or just playing it from within the album. Impossible. Unless you know Andrae Crouch Choir is the first contributing?artist, you're stuffed. There are many more examples, made up of names I'd never heard of and would never guess in a million years. Does anyone know why the Zen does this, and - more importantly - how to correct it without virtual electronic surgery? There must be an option somewhere to sort the same way WMP does... Thanks in advance.

    Hello,?I've had a look round and can't see any posts about the issue but I'm sure I'm not the only one who's experienced this:?I spent ages ripping my CD collection in Win Media Player V. However, once I'd transferred the content to the Zen, it decided to rearrange the folders according to contributing artist. Not only is this counterintuiti've but bloody annoying. An example is Jan Joplin's Greatest Hits - where WMP obviously lists the songs within one folder, the Zen has separated 2 tracks into three folders according to the 'contributing artist' tag, where JJ has had three different backing bands. Another example is Man in the Mirror from Bad by Michael Jackson. Try searching for it or just playing it from within the album. Impossible. Unless you know Andrae Crouch Choir is the first contributing?artist, you're stuffed. There are many more examples, made up of names I'd never heard of and would never guess in a million years. Does anyone know why the Zen does this, and - more importantly - how to correct it without virtual electronic surgery? There must be an option somewhere to sort the same way WMP does... Thanks in advance.

  • Iphone won't download from itunes (purchases or updates) and keeps asking for password

    My new Iphone 6 won't download from itunes, whether it is a new purchase, previous purchase or update.  Itunes keeps asking for password.  Icloud seems to be working, find my phone works, so what do I do?  I've signed out and back in to the app store.   Restarted my phone.  Ugh!!

    Google is your friend.
    http://www.iphoneincanada.ca/how-to/how-to-fix-iphone-app-downloads-stuck-in-wai ting-on-homescreen/
    or
    http://ipadhelp.com/ipad-help/iphone-ipad-apps-stuck-waiting/
    or
    Press on the app until is says "Paused"
    Then, click it again. It will download. Just wait, then delete it.

  • My brand new ipod touch won't let me download apps.

    My brand new ipod touch won't let me download apps.  I put in my password and then get a screen that says "Download Now".  I can't press the okay button to start the download.  What should I do?  All of the other buttons on the screen work, so I don't think it is broken.

    Try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.

  • My podcasts won't download from the computer to my ipod touch all of a sudden!

    All of a sudden my podcasts won't download from the computer to the ipod touch anymore.  It still downloads changes in music and apps, but it just seems to be podcasts.  Can anybody help me diagnose my problem?

    If they are video podcasts, they now appear in the Video app after iOS 5.

  • How to download music from windows media center on home computer to i pod touch

    how to download music from windows media center on home computer to i pod touch

    You don't.
    you have to put the music in itunes and sync it from there.

  • Problems with songs i downloaded with windows media player!!!!(zen tou

    If I try to play songs i downloaded with windows media player My zen touch(20Gb) freezes and won't shut down:angry:. I have downloaded the latest firmware so that can't be the cause of the problem.
    Can someone tell me what I can do about that.
    btw I don't have problems with songs downloaded with creative's media source
    Message Edited by Lt_chill on 07-08-2005 09:24 PM

    If you mean you subscribed to iTunes Match, you have to import your music into your iTuens library in order to add it to iTunes Match.  iTunes Match (and iCloud) only works with iOS devices and computers.  It won't work with your iPod Classic; you'll have to sync that with iTunes in order to add your music.

  • My brand new ipod touch won't hold a charge

    new ipod touch won't hold a charge. Genius bar said something might be corrupted, but I have no trouble with my iphone. please advise.

    The try restoreing your iPod. First from backup and if problem persists, restore to factory defaults/new iPod.
    ALso describe what you mean by will not hold charge..

  • How do I transfer music from windows media player to ipod touch

    how do I transfer music from windows media player to ipod touch

    I do not understand the question.
    shayluv_20 wrote:
    how do i sign up for science itunes
    If you mean download iTunes then:
    http://www.apple.com/itunes/download/

  • Mail won't download from server

    I downloaded the new software on my iPhone 4 and installed it.  Now my yahoo mail won't download from the server.  I rebooted, deleted the mail account and reinstalled, and restored the software too.  Any ideas?

    Not knowing what’s really going on here, and since re-creating Envelope Index apparently didn’t work, you may try setting up Mail again from scratch, as follows:
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    3. In the Finder, go to ~/Library/Preferences/. Locate com.apple.mail.plist and move it to the Desktop.
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    You’ll have to re-configure all your settings in Mail > Preferences. For spam-related security reasons, the first thing you should do is go to Preferences > Viewing and disable Display remote images in HTML messages if it’s enabled.
    5. If Mail works fine now, do File > Import Mailboxes, choose Mail for Mac OS X as the data format, and follow the instructions to import your mail from the old Mail folder that’s now on the Desktop. Import the Mailboxes folder first, then each of the POP-username@mailserver account folders.
    As a result of doing the above, some messages may be duplicated now. Andreas Amann’s Mail Scripts has a Remove Duplicates script that may help to fix that.
    Do with the imported mail whatever you wish. You may move the messages anywhere you wish and get rid of the imported mailboxes afterwards.
    If all is well and you don’t miss anything, the files on the Desktop can be deleted, although you may want to keep them for a while, just in case.
    Ask for any clarifications or if you need further assistance.
    Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. You can easily locate any of the folders referred to in this post by copying the folder path here, doing Go > Go to Folder in the Finder, and pasting the folder path there.

  • Unable to load from Windows Media Player to iPod Touch. Help appreciated Big Al

    Unable to load music or audiobook from Windows Media PLayer to my iPod Touch.  Also unable to connect to internet via NON WiFi Broadband.  Help please.

    You don't.
    You sync via itunes
    Put all of your music in itunes.

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