New zen v plus won't play!!! he

HI, just spent the day downloading music from napster and my hard dri've to my new creative zen v plus mp3 player. (used to have the muvo and I loved it) and after 3 hours of hard work I unplugged the mp3 from my computer and the green down toggle doesn't seem to take me down on ANY of the menus. Not only that, but it says it is playing, but I can't hear anything and there is no evidence of any files on there. (not that I can check due to not being able to go down to select artists, albums, etc. (in music library menu)? When I look on the explorer on my computer when it (the zen) is plugged in via USB, it shows all my music on the player!!! what is going on? very frustrated as was a birthday present. (by the way, I followed all procedure including the full charge before doing anything with the mp3)

I've been away from this thread for a while because my new 8GB Zen V Plus simply stopped working. Nothing brought it back to life including reset with a paper clip. One moment it was working...the next it was dead. Fortunately I was within the 30 days of Comp-U-Plus' return policy and they exchanged it. I received the replacement today and guess what.... It has the same problem: It won't update the firmware. It just says the player isn't plugged in even though the repair program finds it just fine. This happens on two different computers. I contacted Creative support as suggested above and they gave me the same links to the same KB articles this forum gives. At this point I'm sure it's not the player and it's the firmware update software. It's time for Creative's engineers to contact people in this forum and figure out what the problem is to correct it. This isn't an isolated problem. Dale

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    Message Edited by misellu on 08-05-200702:2 PM

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  • Zen Stone Plus won't turn

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  • New Zen V Plus and album a

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  • My old computer died just after I transferred iTunes via external HD.  When I transferred the content from the HD to the new computer, most songs won't play.  Message is "Can't identify source".  Sharing was on in the old computer when it died.

    My old computer died just after I transferred iTunes via external HD.  When I transferred the content from the HD to the new computer, most songs won't play.  Message is "Can't identify source".  Sharing was on in the old computer when it died.

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    Well, I got my new Zen V Plus 8gb yesterday, installed ZEN V Series Media Explorer and Creative MediaSource 5 Organizer (aswell as the drivers for the Zen etc.)
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    Message Edited by Ftmch on 0-02-200709:3 AM
    Message Edited by Ftmch on 0-02-200709:37 AM

    And now, since I posted a very long link, the layout in the forum messed up, so I can't even edit my post to fix it. great.

  • Creative Zen V Plus won't sync with Windows Media Player 11?

    My Zen V Plus won't synchronize with Windows Media Player . I plug it into the USB, then an error message pops up in WMP that says "WMP has encountered a problem and needs to close" but if I just move the window aside WMP works fine. I then click 'sync" and it says "preparing to sync" but doesnt move beyond that. I have synced with WMP before, this problem has recently started occurring. I have all the firmware updates on my player, I don't know what is causing this problem.

    Stricker: As our disclaimer on several different parts of this forum and the register/sign up page states:
    [color="#FF0000">
    "These forums are primarily intended for user interaction. Read more."
    The moderators and administrator can not do technical support here, we are only here to enforce the rules (like not cursing.)
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  • Zen Nano Plus WON'T START / RECOVERY / RES

    Hello ZNP friends and fellow victims of frustration,
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  • Zen Nano Plus Won't Turn

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    Message Edited by ldelm on 09-05-200707:20 AM

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    Edit-2 to add in link to CAT's message
    Message Edited by ldelm on 09--200708:07 AM

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