Newbie from the Treo world - and I can set up to sync

Ok I know this is a pretty elementary question but I can't get my BB set up to sync.  Says device cannot be found.  My laptop is only a year or two old and i have everything connected.  I used the same USB ports to sync my treo etc... but my Desktop Manager isn't connecting. 
HELP!
Solved!
Go to Solution.

My fault I wasn't specific!
From the main menu of the Desktop Software, press the synchronization icon, in the upper right hand corner press synchronization configuration, To the right a grey boy will say set configuration options. If nor press the box that says reset configuration options, then press the grey button on top of that saying set configuration ,
As far as Oulook and 4.3 you are good to go!
Let me know if you have any other questions!
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