Newbie, Frozen/locked up Ipod video

Hi, I got my ipod 30GB video Ipod a few days ago from a friend who, never used it, lay in a cupboard in its original box etc. I put my music on it no probs, went to use it today and tit has just locked up/frozen, and wont even switch off, it is inbetween 2 screens, i have tried connecting it, disconnecting it, restarting my computer with it stll linked, but noting is working, please can you help me. Thanks.

Hi Boxermum!
Have you first tried resetting your iPod? To reset an iPod:
First, toggle your iPod's "Hold" switch back and forth a couple of times (make sure to leave it on the white side of the switch).
Then, press and hold the Menu and Select (center) buttons together for 5-10 seconds.
You may need to attempt this step several times.
(For more efffect, you could try connecting your iPod to a power source, like a wall charger or your computer'sUSB, while you reset your iPod.)
Does that help un-freeze your iPod?
-Kylene

Similar Messages

  • IPod locks up with video on the TV

    I have a 80gb 5g ipod and i'm watching a movie on the TV from the iPod. If I try to stop the movie or it comes to the end, sometimes it LOCKS the iPod up and can't unlock it. 1st time I had to wait til the battery ran out. The 2nd time I took everything back to the store and they gave me a new iPod and Dock, but it did it again at the end of a movie. This time I did unlock it by doing the "press center button and then Meneu" This iPod, I didn't update the ipod software when asked. Any idea what's going on anyone?

    If your having problems playing back one movie> then it could be a bad file> if so try getting another movie downloaded.
    otherwise it doesn't hurt to get all the most recent ITunes, IPOD firmware and Windows Updates installed.
    Compaq PC / 1GB Ipod Nano & 80GB Video   Windows XP   Pent 2.53 GHZ 512MHZ MB RAM 120GB HD

  • My 5th generation Ipod locks up when I try to play a video?  I did the factory reset (ugh) and still, total lock up with video.  Any suggestions?

    My 5th generation Ipod locks up when I try to play a video?  I did the factory reset (ugh) and still, total lock up with video.  Any suggestions?

    If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
    Make an appointment at the Genius Bar of an Apple store..
    Apple Retail Store - Genius Bar

  • My ipod video 80gb has frozen when i turned it on

    hi my ipod video 80gb has frozen when i turned it on. The message reads please wait....
    run: bl on
    pass: bl blink
    fail bl: off
    reset to continue
    pc wont recognise ipod when i plug it in
    what do i do?
    cheers

    My 30gb did the same thing but after playing with it all day I did as you suggested and it seems to be back to normal. Thank you. Verry, verry, verry much!!!!
    Do you have any idea what caused this problem? It was working fine the last time I had it on but then it didn't.

  • Locked on BLANK WHITE BRIGHT SCREEN. Brand Spankin' New iPod Video 30gb

    Hi all,
    I JUST opened my new iPod Video 30gb. When I hooked it up to sync and charge, its icon appeared in iTunes for just a second then disappeared. Then it locked on "do not remove" so I did a reset. Then I put in on the dock again and the same thing happened, it popped up in iTunes and my desktop for just a second then disappeared. So, I tried to reset it again. But now it will NOT reset. It is locked on a bright white blank screen. Any attempts at resetting and the iPod gives a weird chime and continues its blank bright screen. Now it will not do anything. It won't show up in iTunes, it won't show up on my Mac, it won't respond to ANY buttons on the click wheel or anywhere.
    Geez, I just opened the freakin' box! And of course I can't find ANY phone numbers to get a quick answer from Apple. I've been with apple since 1984 and this is really intolerable.
    PLEASE HELP!
    Oh yeah, and i CANNOT restore because it can't link to my MAC

    Judging by the info on your post, you're in the US. Apple's tech support number is 1-800-APL-CARE. They're open 9-9 Eastern time.
    For the issue you're experiencing:
    Hold down menu & select until you hear the beeping.
    As soon as it beeps, hold down select and play/pause for about 10 seconds or so (it may or may not beep again).
    See if you can restore it now.
    If not, call Apple for tech support.
    Hope this helps
    CG

  • Only certain purchased videos locking up 30GB iPod video

    What causes certain videos to lock up my 30GB iPod video, but not others? All the videos I have are either purchased or free podcast downloads; All from iTunes.
    I transfer the files all the same way to my iPod, by clicking and dragging the file to my iPod in iTunes.
    Some play all the way through without an issue.
    Some start at the beginning and then lock up after 10 or 15 seconds and I have to reset my iPod because it won't let me do anything else.
    Others start playing right in the middle of the video and then after playing for about 10 or 15 second, it locks up and I have to reset my iPod because it won't let me do anything else.
    I performed the 5 R's, no luck. I checked out and compared the file properties between one of the files that plays and one of the ones that don't. They're identical.
    I'm bummed because I'm paying for videos that I have to watch on my PC, not on my iPod. So what might be causing this problem?
    HP 1.9GHz Intel Pentium 4   Windows XP   30GB iPod video with software version 1.2 and iTunes version 7.0.1

    I have the same problem; at least there's more than one out there. One of the videos I downloaded eventually began to work (I'm not sure why) but it kept freezing up and the audio had horrible static. (When I played it on the computer through the ipod, it worked fine.)
    I cannot find an article on this site that explains what to do about that problem and apparently you can't simply send an email to a tech support center to ask about it. I guess I'll have to bring it to a store...
    Compaq Presario V2000   Windows XP  
    Compaq Presario V2000   Windows XP  

  • Locked iPod Video

    Okay, so, my friend locked my iPod, fifth generation, and doesn't know the code. What can i do to get into it. Is there some kind of way to reset it? I'M LOCKED OUT OF MY OWN iPOD!

    Okay, thanks guys. I dont exactly know what happened, but the code's gone. This is my problem now:
    i'm on windows XP, therefore, i have my acount, and another on this one computer. I originally installed my iPod on my sister's account, and added all my music onto my iPod from her account. One day, she locked her account, meaning i couldnt get in to update my iPod. so, i went on my account and tried to do it. i got a message saying "there is another music library on another account, would you liek to replace it with this library?" so, i said "yes" and ALL my music off my iPod, DISSAPEARED. So now, my iPod has NO music, only pictures. and no music is being uploaded onto my iPod. i mean, there's music in my library, but, it's not on my iPod. i've tryed clicking the "update my iPod" but nothing. So, what the heck do i do now? Restore it totally?

  • Ipod Video/Nano Newbie

    HI,
    I have an Ipod Video and have loved it for the last week. My roomate got a Nano for Christmas & we're wondering how both will work on one computer. Is it possible? We only have one PC and have different music. I'm sure that this has been adressed on this forum before, but help the nubies out! We haven't tried anything yet b/c we're scared.
    Any help is appreciated!
    PC   Windows XP Pro  

    Here's a link to an article
    How to use multiple iPods with one computer
    http://docs.info.apple.com/article.html?artnum=300432
    And Rachyl's correct, the online tutorial will be a good thing to check out
    iPOD 101
    http://www.apple.com/support/ipod101/tunes/

  • New ITUNES Does not allow me to sync and wiped out song on my ipod video

    I was prompted to update my ITUNES software (7.02 I believe). Once I did this, it told me that I needed to update my Quick Time Software, which I also did.
    I did as I was told and took my IPOD Video out on my walk. It deleted every song on my out except for two. When I attempeted to re synch the IPOD it will not allow me to do it.
    The playlists on the IPOD appear to be locked.
    HELP PLEASE

    I am having the same problem. My library is not showing up on my computer but is on my phone. The only thing on my computer is the 3 songs I just bought. My message says that my Iphone is synced with another library. I do not want to lose the 100+ songs on my iphone. I do not see them anywhere on my Mac computer. Should I sync or will I lose all music?

  • Ipod Video-getting DVDs onto Ipod video

    i got a ipod video for christmas and i have some dvd's i would like to put on my ipod. my friends say i have to get some kind of converter. I have been looking around on the internet and i have no clue what im doing. from what i've seen, these converters are not free it looks like. Are there any out there that are free? if so, are they easy to understand for someone like me who is a newbie?

    To use Videora iPod Convertor to convert movies for use on your iPod, consult these helpful links:
    To get started: http://www.videora.com/en-us/Converter/iPod/
    If you have questions: http://www.videora.com/en-us/Converter/guides.html
    If you have more questions, post them here: http://www.pspvideo9.com/forums/index.php?c=8
    Note that Videora iPod Convertor is a 3rd party program. If you need help with it, post your question there.
    GFF

  • IPod Video anomaly - please help if you can

    Hey, anyone else have this problem? -
    I have a 30GB iPod video, brand new. During the most recent/its first software update, iTunes froze. I gave it a cautious 10 minutes to see if it would work out, but I eventually had to close iTunes in the task manager. I did a WinXP 'safe disconnect' for the iPod, which I figured was my best option. Anyway, the screen was frozen on the 'Do Not Disconnect' screen - a problem which, after trolling the boards, a lot of people have when disconnecting.
    So I did a soft reset, then tried again. Gave it even more time, and it finished updating -- that status bar likes to freeze for a long time, at least on my computer.
    My problem is this: since then, the iPod display freezes constantly when it's disconnected and I'm using the navigation - usually within 30 seconds of me turning it on. The backlight will stick on, the screen will get slightly skewed, and a couple small, patch-like color bars pop up around the screen. It still clicks like I'm navigating, but the screen's frozen. The only way to get it back is a soft reset, but it will often repeat the performance after it's done that.
    Freezing seemed to coincide with the backlight timer, so I changed that setting to 10 seconds, and it froze after 2 seconds of inactivity anyway.
    This iPod is only a month old, it's never been dropped or gotten wet or anything. And aside from that iTunes freeze, I've never pulled the plug on it. I've tried everything on Apple's Support page, but it hasn't helped.
    This happens 4 out of 5 times I navigate on the iPod. Is something fried/do I need to send it in? Or is there something I haven't tried?
    Thanks to anyone who reads, double to anyone who replies. Cheers

    Hey, thanks for the reply. I've restored twice already and it hasn't helped... but I don't have those four options when I select 'Restore.'
    However, noticing that difference prompted me to (I can't believe I didn't double-check this earlier) check my version, and I'm still running 7.0.0.70. I can't imagine how that could be causing the problem, but i'm going to install the newest version and then do another restore. I'll post the results.
    Thanks for the advice though

  • My Ipod video switch on by itself

    My Ipod video switch on by itself. Even if its locked, it turns on. It can be after 2hours or it can be after one day, it's never the same. So, when it's time for me to use it the battery is dead because it played for hours unknowingly.

    Id check the alarms, even if you didn't set them it could have happend accidently.
    EXTRAS
    CLOCK
    ALARM CLOCK
    ALARM
    OFF
    EXTRAS
    CALENDAR
    ALARMS
    OFF
    Macbook   Mac OS X (10.4.7)   iPod Video 5th Gen (30Gb), iPod w/Color Display

  • ITunes locking up with Video Files

    I have a 30gig iPod video. I have been buying some rather large Videos, I get them into iTunes no problem, but when I try to click and drag them over to my iPod in the source pane my PC locks up and I need to reboot. I also tried doing an automatic update to the ipod and the pod does not recieve the files. What's up?

    Does your computer just hand there or ur itunes freezes? Since you say you have been buying large videos, this may cause your computer to hang for a while. Try it again and be patient. Maybe start it, have a snack or watch some tv or something and then check if it sends.

  • Burning ipod videos to dvds for viewing?

    Is there any way to burn ipod videos onto a dvd for watching on a tv? I know there's some way to do it, but I don't know what it is. Anyone know of a program with a free trial i can find somewhere?

    Videos purchased from the Itunes Store cannot be burned to DVD as they are DRM (Digital Rights Management) protected and thus locked. As with any DRM file, each has an embedded code within the file that only Apple knows. DRM locks you into where, what and how you enjoy the entertainment you paid for. You own it, but are restricted to how you use it. Hope that helps.

  • 60GB iPod video battery issue?

    My 60GB iPod video has an issue where as soon as I remove it from its charger (plugged into an outlet), it says it does not have enough power to keep running and it shuts down. It gives off a very faint smell like something was burning from the inside, but I wouldn't have noticed it if it I hadn't lifted it up and looked at it very closely. I've been charging it for about four days now, and occasionally I would pull it out to see if it was still having the same issue. Sure enough it was, and strangely, when I plugged it back in, all of the settings would be reset (namely the time would refer back to 12:00AM). All of my files are still there, but when I plugged it into the computer, it would give the little loading circle and say "Please wait. Very low batter." The computer reads the device but not even as a hard drive (which I set it too).
    Maybe the battery needs to be replaced? How do I know I can salvage my iPod?
    *Note: I haven't had the iPod for a while. It was a gift from a friend and it seems like it was pretty used to begin with. I'd give it about two to three years since it was bought. The warranty is WAY over by the way

    Yeah, an iPod is basically a small computer, with a locked down OS. If you want, my company www.dr-pod.com can replace this for you quite cheaply.
    Thanks
    Mark
    I may receive compensation from this post.

Maybe you are looking for