Newbie Help with Restoring SPA504G config file

I know just enough to be dangerous, but not enough to be completely effective.  Any help is much appreciated.
I have a standalone SPA504G for which I have customized the configuration.  Frequently, several times a day, the phone resets and returns to the default configuration, erasing all my efforts.  As a result, I have two intertwined problems: 
1 -- is there a way to prevent the resets?  I am tethered to RingCentral for my VOIP service, if that is relevant.
2 -- if I cannot prevent the resets, how do I restore my configuration?  I have reviewed this helpful post and have downloaded the spacfg.xml file.  I have also installed Solarwinds TFTP Server for use in restoring the config file.  My problem is that I am completely unfamiliar with TFTP and have been unable to locate instructions as to how to upload, download and restore the spacfg.xml file.  Step-by-step "TFTP for Dummies" instructions would be greatly appreciated.
Thanks for your help.
Merk

item 1,
is your phone provisioned?  if Ring Central is provisioning it, they may be overwriting your changes.
you can check by going into the provisioning tab on the phone web gui.
click admin login --> advanced --> voice  -->provisioning
look for profile rule. if it has anything but SPA$psn.cfg  it is probably provisioned.  (especially if it says something like http://provisioning.ringcentral.com  )
the profile rule will download a new config file from the server every "resynch periodic" time (3600 sec by default), then if it is different from the current config it will implement and reboot.
So to prevent this, remove the profile rule or set resynch periodic to 0.
or have ringcentral put your changes into the provisioning file. 
Most providers have a web 'dashboard' to make changes to the phones they manage.
2 - to reload a config using tftp
set up your tftp, put the file in the tftp root, and set the windows firewall to allow incoming connections to the app (solarwinds, tftpd32, etc), or port 69 UDP
then in the gui of the phone use the resync url to load the config to the phone.
http://ip.of.phone/admin/resync?tftp:////
Note, if your config is in the tftproot, you should not need the /  part.
hope it helps,
dlm...

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