Newbie here needs help with features.

I hope I'm doing this right.
Problem #1
With my storm when I make a call the key pad for the phone goes away. This is problematic especially when I'm checking voice mail. It is prompting me to enter my access code and i'm trying to get the key pad  to display itself. what do I do? Can I lock the key pad to display while making calls?
Problem #2
When entering a contact or a message that has several strings of number how do I get the Number pad to stay displayed so it does not toggle back to the alpha key pad?
Problem #3
Removing unused applications.How do I do it?
Problem#4
I am on an enterprise server how can I remove email accounts? I get two displays of the same emails comming in. They all come into a application marked messages then I get a second display with just messages for the email address showing on the application box. It is confusing and a duplication. 
Thanks to anyone that can help me resolve these problems!

Greetings, and welcome to the BlackBerry.com Support Forums.
It is always helpful to receive help, to include your exact BlackBerry device model # and carrier name, so that when you have a question, that information won't need to be asked up front. Also, stating your device Operating System version is normally another common question, found on your BlackBerry at Options > About, third line down, looks like "v4.x.x.xxx"
1. When on the call, yo'll see at the lower left a keypad symbol. Press it to bring up the keypad.
If that doesn't appear or work, answer those above. There was one OS release way back that had a glitch of not allowing the keypad to show at all when calling.
2. Message.. as in email? Press and hold the lower left numeric symbol on the keypad a full second the numeric keypad will lock in. Press the Alpha character at the lower left again to revert back.
3. Most can be removed simple at Options > Advanced > Applications. Scroll to the application name and press Menu > Delete. Later OS releases will be at Options > Applications.
4. Answer my questions above about the model and OS. The Storm1 and 2, according to the OS release vary on this.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

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