Newbie question re: upgrading to Premiere Pro CC 2014.1

Apologies in advance for having to ask such a basic question... I have recently upgraded my edit suites to PP CC 7.2.1 (4) from Apple FCP. The suite is connected to the Internet, yet when I open the Adobe Application Manager, and open the Premiere Pro drop down it doesn't mention 2014.1 ?, How/where do I upgrade?
Thanks in advance

You may need to "force" the updater by...
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

Similar Messages

Timeline frequently stutters during playback after upgrade to Premiere Pro CC 2014?

I recently upgrade to Premiere Pro CC 2014 and I have noticed that my timeline playback frequently stutters on playback if I jump around in the timeline. Other times if I just hit play the sequence will start playing back fine but then it will start stuttering after a few shots? This never happened before. I'am playing back C100 AVCHD media using create sequence from clip option for my timeline settings. I recently upgraded to Yosemite OS on my mac pro and I have not noticed any improvement. Any help would be appreciated.
Thanks
Harry
My specs: Mac Pro 2009
Processor 2 x 2.26 GHz Quad-Core Intel Xeon
Memory 32 GB 1066 MHz DDR3 ECC
Graphics NVIDIA GeForce GTX 680 2048 MB
Startup disk SSD

Thanks for the info Kevin. However on doing more probing into my problem I
realized the problem was being cause by my Kona LHi card. The Kona card has
started to whining sound, so I disconnected the card. When I went back in
Premiere Pro everything in the time line played back really fast with no
stuttering. The response time in the timeline is very fast. And I can jump
around the timeline with no problem. I will be getting my Kona Card looked
at by AJA, I'm sure there is a problem with card.
Thanks
Harry
On Sat, Nov 8, 2014 at 1:31 PM, Kevin Monahan <[email protected]>

After upgrading to Premiere Pro CC 2014, I can't change the render preview location

Ever since I downloaded Premiere Pro CC 2014, I cannot re-route my render preview files. I have two internal hard drives and I need the files to go to my secondary one. With CC, it did this just fine, but since I've upgraded to 2014, it will not do it. I've set it the same way I did before in Preferences/Media, then set the Media Cache Files and Media Cache Database to the new hard drive. It's eating all my hard drive space and I cannot render or export a large sequence. Is there a trick to this I'm missing that has changed?

Thanks Neil! I'm actually wondering how to change where the preview files go. I've attached two screen grabs. Right now my media cache is going to my SATA drive (my smaller of my two internal hard drives and the drive where Premiere Pro is located.) I want to re-route my render files to go to my Macintosh HD drive which is much larger and gives me more breathing room. I could do that before but since I've upgraded to 2014, even though I have it set in preferences, it STILL goes to my SATA drive. So annoying! I'm wondering if I'm doing something wrong or if it's a bug. I'm still running Mountain Lion (getting ready to finally upgrade, I've just been needing to backup my computer), could this be the reason? Any ideas? Thanks so much for the help!

Question About Time Remapping - Premiere Pro CC 2014

I have a question in regards the the Time Remapping feature. When I use it to gradually speed a clip up, the audio obviously doesn't change with the video. I was looking to see if there is a way to do the same change to the audio, within Pr Pro or Audition. I spent some time looking in the programs and also Googling yesterday, but didn't find much. Does anyone know a way to do this? I did try using Audacity (Sliding time Scale/Pitch Shift), but the way Audacity processes the audio is quite a bit different than Pr Pro/Au.
Thank you,
Benjamin
P.S.
O.S. Windows 7 Professional 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3492 MHz
Built-in memory: 32738 MB
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
glgpu[0].GLVersion="3.0"
glgpu[0].GLMemoryMB=2048
glgpu[0].GLName="GeForce GT 640/PCIe/SSE2"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLDriverVersion="9.18.13.5012"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="GeForce GT 640/PCIe/SSE2"
glgpu[0].GLRendererID=4033
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"
glgpu[0].GLDriverDate="20150408000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.50 NVIDIA"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1638 4]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[2048]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
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glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
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clgpu[0].CLVendorID=4318
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clgpu[0].CUDASupported=1
clgpu[0].CUDAVersion="7.0.0"
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I'm sure this information is somewhat unnecessary for this question, but thought I'd add it anyway.

I'm not aware of any way to perform a speed ramp for audio using Adobe software. Would be a great new feature, though.
Adobe - Feature Request/Bug Report Form

Several video transitions are missing in Premiere Pro CC 2014. Where are they?

I recently upgraded to Premiere Pro CC 2014 from Premiere Pro CC. I had been working on a project using several video transitions which were no longer available in Premier Pro CC 2104. I thought maybe they would show up in a later update, but so far I have not seen my video transitions including several zoom transitions and others. What happened?

scroll down the page to
Cross-platform support for video effects and transitions
Adobe Premiere Pro Help | New features summary

Upgrading Premiere Pro CC to Premiere Pro CC 2014 in the middle of a project

Hi guys!
I was working through a project with Premiere pro CC until I checked my creative cloud app and realised there was an update for the software, Premiere Pro CC 2014. I thought great, I'll download it straight away.
It's a great bit of software and it does seem to be faster, however, whenever I play a sequence everything is fine and working as expected except the sequence monitor, which constantly freezes while trying to edit. Quitting the application and re-opening it is my only real solution so far as it's fine once I do this for a good couple of minutes until the sequence monitor freezes again
I was wondering whether I could get any help with this problem? I am using Yosemite as my OS and I have read up on many issues that have come about with adobe applications since the launch of Apple's new OS update. Someone recommended going back to the older version of Premiere Pro CC, but I've done a serious amount of work on the newer version now so going back is out of the question really.
I've spoken to quite a few people about the issue, like you do, and they are also a bit unclear of a solution. Some say its the graphics card. Some say I need to buy a new computer (I have an imac mid 2010 intel core i3). And most say to downgrade to mavericks again as adobe and Apple are still working on a solution for the near future.
I was thinking of re-installing premiere pro cc 2014 altogether but I am a bit worried that work may go missing if I did?
Any suggestions would be greatly appreciated!
Tom

There is this offer of a trial version FC Pro X with 30 day runtime:
http://www.apple.com/final-cut-pro/trial/
Too bad you didn't have a complete backup that could run the previous OS X
and then you could resume using an earlier Final Cut Pro (10) or (7) since a
clone would have been a means toward that position.
http://www.apple.com/support/finalcutpro/
http://www.apple.com/support/pro-apps/
This appears to be another good reason to check out all the reasons why one
would want or need to upgrade a working OS X version, since these kinds of
events are known to happen as a direct result.
Sorry to not have an answer to this, other than try & use the Trial version...
Or see if someone at Apple sales/support can field your issue w/ an answer.
Good luck & happy computing!

Do I have to upgrade to Premiere pro 8.1 before I can upgrade to 8.2?

Hey guys, I'm new here, so please forgive me if this question is stupid.
I presently have Adobe Premiere Pro CC v8.0.1 installed. I know that there have been two upgrades to this version, viz. 8.1 and 8.2.
My question is if I can safely download the offline updater to v8.2 and skip updating to v8.1 all together? Is it possible? And if I were to do this, would I be missing out on the features of update v8.1?
Thank you for your time and patience!

Hi Somu cena,
Welcome to Adobe forums.
You can install the 8.2 update directly. Please check what's changed and fixed in both the updates from the below links.
Premiere Pro CC 2014.1 Release | Premiere Pro work area
Premiere Pro CC (2014.2) Release | Premiere Pro work area
Regards,
Vinay

Upgrade to Premiere Pro CS6 from my Creative Suite 5 Production Premium

I am trying to upgrade to Premiere Pro CS& from my Creative Suite 5 Production Premium but the Serial Number for my Creative Suite 5 Production Premium is NOT accepted as a valid Serial Number to upgrade from.

You cannot upgrade from a suite to a single product. Also CS5 s/n is not valid for CS6.
You need to buy Premiere CS6 first to get Premiere working.

CS5 upgrade from premiere pro 1.5

Is it possible to upgrade from premiere pro 1.5 to CS5?

1st, CS5 is no longer sold, but you may still buy CS6 standalone, or a monthly subscription to CC on the Cloud
http://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html?promoid=KFPMZ
2nd, even if CS5 was still being sold, Adobe only offers upgrade pricing for one or two versions, so 1.5 would be FAR too old to qualify
-but, as I said above, you have not been able to buy CS5 for a long time, 3 or 4 years
If you are asking will CS5 upen a version 1.5 project file... not likely... too many changes between versions
If you have version 1.5 and can't get it to activate, read below for a special version 2 that you may use
CS2 (and earlier) Activation Server http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l

Installed upgrade of Premiere Pro CC to "CC 2014" but did not know it required payment. Now my PAID license has been reverted to an expired trial.

I needed to open a Premiere Pro CC 2014 project on a computer which only has Premiere Pro CC 7.3.3, so I installed the upgrade to CC 2014. I did not know it required payment (a warning would have been nice).
Now my PAID license has been reverted to an expired trial. How do I change it back?
Thanks,
Rebecca

Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Since installing Premiere Pro CC 2014 upgrade, Mac Pro jumpy video and freezes constantly

Since installing Premiere Pro CC 2014 upgrade, Mac Pro jumpy video and freezes constantly. Worked perfectly before. Anyone else finding these issues? I'm running a quad core Mac Pro, so it's definitely not the hardware.

I've maxed out the memory assignment, but this isn't a memory problem per se.
It looks like certain Premiere Pro conditions are associated with a huge increase in kernel_task memory, zeroing out any available free memory. In my case it seems to be associated with effects applied to titles or jpgs or imported psd (Photoshop) files.
Program restart pulls kernel memory back to the 1.3gb normal size.
Here's where I am at startup:
Within three minutes:

I have a serial number for PE 10 (download). How do I upgrade to premiere pro?

I have a serial number for PE10 (I downloaded the software). How do I upgrade to Premiere pro?

I do not think that Premiere Elements qualifies as an upgrade for Premiere Pro
For CS6 go to the second page at http://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html?promoid=KFPMZ
When you click to buy, change from full to upgrade and then see what is listed as an upgrade qualifier
For the newer Cloud version, I don't think there IS an upgrade, only a Cloud subscription

I have an older version of Adobe Premiere. Will I pay full price for an upgrade to Premiere Pro ?

I have an older version of Adobe Premiere. Will I pay full price for an upgrade to Premiere Pro ?

Which version do you have, and do you want CS6 or CC 2014 version?
Jeff

How can i upgrade to Premiere Pro 8.0.1 from 8.0.0 without going to 8.1.0?

I had recently updated to the latest version of Premiere Pro, the 2014.1 release (which is version 8.1.0). However, I need to maintain compatibility with the computers used in my film production class, which are stuck at 8.0.1 for now. I was able to successfully roll back to 8.0.0 (the 2014 release) using the Creative Cloud manager and everything is working fine. However, I would like to update to the 8.0.1 version so I can get the bug fixes that were included with the update. Telling the Creative Cloud manager to update downloads 8.1.0, and I can't find anywhere to download 8.0.1 manually. Is there a way that I can do this?

That is really useful, but I'm actually looking for the Mac version. I forgot to put that in the description because a solution from Adobe would likely provide both.
EDIT: Found the Mac version of the page: All Adobe CC 2014 Updates: The Direct Download Links for Mac OS | ProDesignTools. I'll mark your answer as correct. Thanks

Premiere Pro CC 2014 freezes frequently and crashes

Since upgrading from Premiere Pro CC to Premiere Pro CC 2014 my projects crash in regular intervals, which didn't happen before.
All my settings and presets have been pulled across fine, but suddenly relatively slim projects get stuck during editing, rendering or exporting. The progress bar stops, the preview screen freezes and that's it. I can only radically crash the sucker. I did delete all preview files and it improved marginally... only that the time until it froze took a few minutes longer.
I'm on 64bit high-end Windows 7 machine and have never had this problem with previous versions of Premiere Pro.
Very frustrated.

@bendubb37: I'm not the least bit defensive about complaints regarding the stability and general quality of the program. As a quality engineer on the Premiere Pro development team (not a member of the technical support team), I'm quite familiar with many if not most of the problems--both those that are legitimate bugs in our code and those that result from conflicts with OSes, hardware, codecs, other programs, etc. I genuinely appreciate having customers come to this forum to report issues they're having. Such reports sometimes help us identify bugs that we weren't aware of, and they always help us to prioritize bugs to fix based on which issues are biting the most customers and having the greatest impact on their productivity and satisfaction. And naturally I understand the frustration and anger of customers who are wrestling with one problem or another in the program.
What I took issue with was cutco's derision of a perfectly valid troubleshooting step recommended by a technical support agent and his assertions that a) "This community is kind of useless" and b) "Adobe is absent." Cutco graciously acknowledged that he had let his frustration get the best of him.
As to the oft-repeated claim that CC2014 is buggier and less stable than prior versions, I submit that it's a problematic claim to substantiate, at least based on anecdotal personal experience or taking the pulse of this forum & others. There's no question that some customers who enjoyed smooth sailing with an earlier version are experiencing problems with CC2014. But I know for a fact that this release included fixes for a significant number of bugs, including crashers, so many other customers who were having problems with earlier versions are now cruising along without a hitch (or at least without those old, fixed hitches). Alas, those people are not frequenting the forum to sing the praises of CC2014.
My point here is simply that claims about the relative quality of one release versus others can be a distraction from the more important--and much more concrete--fact: a certain number of customers using CC2014 are having Problem X, which didn't happen in CC7.x. The more we can learn about Problem X--and the more clearly we can differentiate X from Y and Z, which may manifest similarly--the sooner we can nail down the cause.
Don't get me wrong: there is an objective trajectory of a product's quality. Unfortunately, even when you have a large pool of data in front of you, the trajectory doesn't lend itself to quantification. You can't simply count the number of deferred bugs, for instance, because not all bugs are equal. You can't even go by the number of known crashers because some are extreme edge cases while others lurk in the path of mainstream workflows. That said, for people like me who spend our working lives trying to deliver the highest quality possible, the trajectory our program's quality is a common topic of discussion.

Newbie question re: upgrading to Premiere Pro CC 2014.1

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