Newby trying to transfer photos

I just installed "Media Manager" and can't transfer the photos from my Blackberry 8330 to my computer. Been at it 2 hours, very frustrating.
John

Welcome to the boards.
First you don't need the media manager to transfer pictures. On the BlackBerry go into Options | Media Card. Recommended media settings are as follows:
Media Card support : ON
Encryption Mode : NONE
Mass Storage Support : ON
Auto Enable Mass Storage Mode When Connected : YES
Mass Storage mode allows your BlackBerry to act as an extra drive when connected to your PC. So it will show up as an extra drive letter in Windows Explorer. So you can just drag/drop media files onto your media card
A lot of people on the boards have trouble with the media manager application. So if you still want to try using it read on. What version of the Desktop Manager do you have? If it's not 4.7, try uninstalling the version that you have by performing a clean uninstall of the software - http://www.blackberry.com/btsc/KB02206. Next download Desktop Manager 4.7 and try it again - https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
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