Newest iTunes problems
To keep it really simple for you guys, my iTunes freezes when I try to open the newest version. I've let the program sit and waited to see if anything happens but nothing does. So I finally got fed up with that and I installed the oldest version I have which is 6.0.4 or something like that on the cd that came with my iPod. I installed the program and everything seemed to work it loaded, played music and conected with my iPod but when I try to update my iPod I get an error saying " Unknown (-69) " and it stops copying my music. In the end I have only been able to get about 79 songs onto my 30 GIG iPod!
This has been a problem for me for the past three weeks. If you would kindly help that would be very much appreciated so I don't have to go out and purchase a different kind of mp3 player.
Thanks for your cooperation.
+To keep it really simple for you guys, my iTunes freezes when I try to open the newest version. I've let the program sit and waited to see if anything happens but nothing does. So I finally got fed up with that and I installed the oldest version I have which is 6.0.4 or something like that on the cd that came with my iPod. I installed the program and everything seemed to work it loaded, played music and conected with my iPod but when I try to update my iPod I get an error saying " Unknown (-69) " and it stops copying my music. In the end I have only been able to get about 79 songs onto my 30 GIG iPod!+
Both of those problems taken together are suggesting a problem with a corrupt content file in your iTunes library. With the 6.0..4.2, it's just causing the sync issue. With the later versions it's causing a hang during the "library update" phase after you've installed the new version.
Try applying the techniques from the following document:
iTunes displays a -69 error when syncing iPod
If you get the -69, fixed, try another 7.4.x install. Does the library update go through without the hang this time?
Similar Messages
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i downloaded newest itunes version and it would not install properly and now i can't open itunes. i have removed and reinstalled several times. i get error 7 (windows error 126) something about apple mobile device failed to start. what can i do to fix this problem besides restoring system to an earlier date
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
Everytime I try to install the newest iTunes I get the error message,
"There is a problem with this windows installer package A program required for this install to complete could not be run contact your personnel or package vendor"
halfway through the install. I have tried every troubleshooter that half relates to my problem on apples,and microsofts webites, as well as several I found using Google. I know I can't be the only one having this problem. I would be gratefulk for any help someone could offer. Thank you.I'm having a really similar problem but my error message says "installer has insufficient permissions to modify this file: C:\Windows\SysWOW64\dns-sd.exe."
I really don't have any advice except do NOT follow the 'general troubleshoot' crap on apple and delete your itunes. I did that hoping it would fix the problem and now I have the same problem and no itunes- it won't re-install.
Other than that I was hoping maybe if you figured anything out you could let me know and vice versa? Maybe we have the same problem somehow.
Good luck, and if i get any feedback, i'll let you know as well. -
i have problem with the newest itunes. i can't add lyric to my ipod through itunes. anyone know how to fix this?
On the iPod in Settings>Music do you have Lyrics and Podcast info ON
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Just having a problem downloading the newest itunes. Everytime I click download it says thank you for downloading but it hasn't worked..?
Try it in a different browser?
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Sound problems since downloading newest iTunes
I recently downloaded the newest version of iTunes. Since then I have
been having sound problems with my computer. Sound through the monitor
is ok. Sound through the speakers is really low (ie: need to turn
speaker volume way up to hear music). I tried burning a CD using music in
iTunes and the CD volume is so low that I need to turn the speaker
volume (in my car/stereo) way up to hear the music. Are there any
adjustments in iTunes that I can make to adjust this volume? Is this a problem
with the newest iTunes version? Should I uninstall iTunes and if so
can I reset to an older version so as not to risk losing my music? I
have tried listening to other sound bites - like movie trailers - since I
downloaded this new version of iTunes and the sound volume is very low
through the computers speakers.Go to a low volume song and see what the volume setting on the song is...(it's under options in get info)...if the setting is uniformly low, select all your music and then select get info, and you can raise the sound an all of them at once...
Good luck! -
Newest itunes 10.5 caused problems
After updating to newest itunes 10.5 Can't get itunes to recognize ipod touch and itunes won't shut down. Ipod and cable work with other things so it is for sure itunes it crashed system after start up couldn't even find windows/
iOS: Device not recognized in iTunes for Windows
iOS: Device not recognized in iTunes for Mac OS X -
So I tried to update to the newest Itunes. It locked up my computer part way thru the install. Black screen, computer turned itself off. Now anytime i try to do anything with Itunes it shuts my computer down. I can start up fine in safe mode but when i try to uninstall from there, Itunes doesn't exist. the other apple programs do, but no itunes. when i try to uninstall the other programs in safe mode it tells me it can't because the windows installer isn't loaded. I have system restored to over a month ago and itunes still doesn't show up in add/remove programs. however, i can open itunes. it just tells me a file didn't get installed and to uninstall and reinstall. So, how do i remove a progam that doesn't think it exists and crashes my computer when i try to do anything related to it??? I'm out of ideas. running windows vista.
I think my problem is fixed now.
For the fun of it, I reinstalled iTunes 9.2.1 today (using the exact same installer as I did yesterday), but this time I didn't uninstall iTunes first. As expected, iTunes recognized my iPhone (as I expected it to, until my next reboot).
A few minutes later, Software Update showed up and among the updates is "iPhone SDK Compatibility Update". The description indicates that installing this should fix an issue where iPhones and iPod touches aren't recognized by iTunes. Isn't that interesting?
I installed that update and most of the others waiting for me (including Java, Safari 5.0.1, and a few others - not 10.6.4 though, due to the issues with nVidia graphics cards). After the reboot, I started iTunes, and it saw my iPhone!
So, if you're having this same problem, I'd recommend tracking down this update and see if that does the trick for you. Hopefully it will. -
After 'updating' the newest iTunes version, I cannot sync my iPod Nano! The 'old' version recognized and showed in icon to sync, but the newest version does not. Is there a way to sync the older iPods?
http://support.apple.com/kb/TS1591
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again. -
I down loaded the newest iTunes software to update my iPhone 4 and when I open it, it crashes. I have completely uninstalled it twice and reinstalled it again and still it doesn't work. Please help.
- First I would remove and reinstall all the Apple software using the following and then restoring the ipOd.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
- Next see if manually placing the iPOd in recovery mode will allow a restore. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
- Next try DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Next try another computer/cable to help determine if you have a computer or iPod problem.
- If the other computer works and yours does not see:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
How do i find my newest itunes tv downloads, in my video app. In the OS7 all my purchases are there so i can find which onw is the new ones that i have not watch
Well blow me down & keelhaul me! I've solved my own problem. The issue appears to be that Apple won't sync Smart Groups from Address Book to the iPhone. I created a test group with a few dud contacts in Address Book; iTunes sync'ed then OK & as soon as I went into Contacts on iPhone, there suddenly was the Groups button appearing with 2 Groups - my Test Group + all Other contacts. Nice one apple - another undocumented feature! Looks like I have to do away with the Smart Groups feature & convert them all to normal Groups in Address book - bugga!
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After download newest itune software i am unable to sync the music i loaded from my personel cds from itune to apple tv however it loads music purchsed from itunes. Apple tells me i will have to reload approx 45 cds even thou this music shows up on the computer. Dell computer Windows 7.Any help
Lavoice wrote:
..... Then i scrollover to computer and it will not download librairy Home sharing is on
This is a problem with home sharing, you are not going to have to re-encode all your CD's.
The following article(s) may help you.
Troubleshooting Home Sharing
Troubleshooting Wi-Fi networks and connections
Recommended Wi-Fi settings
Wifi Diagnostic Software (for Mac users)
You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues. -
I have synced my IPhone 3GS to the newest iTunes version to get IMessage, it worked for a while but now it doesn't work and I have tried resyncing my phone but it still doesn't work. what should I do?
Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new device.
If you have been through ALL of the troubleshooting steps and you're still having problems, then you'll need to bring your phone to Apple for investigation. -
I got the newest itunes version and since then when I download a podcast to my desktop I can't transfer it to my ipod. I used to drag it over with no problem. Now I just get the circle with a line. Can't open on itunes, can't put it in music library. ***??
Are you using automatic syncing to load the iPod? Or do you load the iPod manually (by dragging items to the iPod in iTunes)?
Automatic syncing is the more convenient way to do it. To sync automatically, select the iPod in the iTunes sidebar, under DEVICES. Over to the right, go to the Podcasts tab. This is where you tell iTunes how you want podcasts synced to your iPod. You can get pretty specific, down to the level of individual podcast episodes. You should also set up the Music tab, to tell iTunes how you want your music library synced to your iPod. When you click Apply, your iPod will load ("sync") based on how you set up those tabs. Going forward, any changes that you make to your iTunes library (that related to those tabs) will sync automatically, when you connect the iPod or click the Sync button.
If you want to load the iPod manually, on the Summary tab, you need to check the checkbox that says Manually manage music (and Apply the change). If it's currently not checked, the iPod is set for automatic syncing, so you cannot drag items to the iPod in iTunes to load them. -
Just downloaded newest itunes version. Now, it refuses to open, with error message, "This version of iTunes has not been correctly localized for this language. Please run the English version." Any thoughts?
I had the same problem, I reinstalled and lost all my music now I cant even retrive it from emusic where i purchased music....
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