Newest version of universal dock appears to be incompatible with my ipod Classic 120 gb.  Remote does nothing

I purchased from Apple, a new universal dock with remote (MC746LL/A) along with the proper dock adapter for my ipod Classic 120.  According to Apple the dock works with any ipod with a dock and adapter..  The remote does absolutely nothing despite a brand new battery.  The only reason I purchased this pricey accessory was to have an additional ipod station with a remote.  I could have saved a ton of money if I didn't care about a sensor on front of the unit.  Any thoughts.

You are in exactly the same boat as I. I have the same problem. I posted a query on this forum too but no help came forth. Looks like Apple could be blocking replies to iPod Classic issues since it withdrew the product. Amazing company. But incase anyone can still access this query, please help. It will help two customers of Apple if not more.
Awaiting help !!

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