Newie-tried all of the advice I have been given!!! please help!

Hi
I got a shiffle for my daughter, initial problems then worked fine. Then it just wasn't recognised by the pc as an ipod - don't know what i did but it started working fine. Got my hubby a nano 4 crimbo and get wizard to install drivers/softwaree everytime w elog in. Removed programmes, like before, updated drivers - re-installed itunes and still get the *** wizard. According to what I have read drivers shouldn't need to be installed when you have latest itunes. I'm no techie (as u may gather) and have nothing exciting on my pc!!!! It is recognised as an ipod by windows then goes straight to the wizard. Like I say have had problems b4 but have had them sorted and one shuffle was for my dad whilst in intensive care so memory a bit hazy of that time. Any help (pls pls) much appreciated!!!!!

Hi
A bolloon pops up says ' New hardwre-ipod' then a found new hadware wizard pos up trying to get me to install software with a choice of automatically or from a specific location. It all goes pear shaped from there.................

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