Newly bought BB curve 9300 showing 32 MB as internal memory instead of 256 MB

hello,
I recently bought a blackberry curve 9300 with 6.0 OS in INDIA.
it showing only 32 MB of internal memory to be used instead of 256 MB as per its specifications.
I want to know if there is something i need to do to get complete 256 MB or it's the real internal memory, if so then BB sucks. i cant even download many business related apps necessary for my job.
please help me.
thanks,
Abhishek Tiwari

hi abhishek!
looks like we sailing in the same boat!
Im faced with the same issue.
If your issue has been resolved, please share the solution.
Appreciate it!
Regards,
ally

Similar Messages

Curve 9300 shows switch-off

Hi All,
I have recently brought the Blackberry Curve 9300 and having the connection of Reliance GSM.
I am facing a problem, that sometimes, the phone remains ON and also show the full network but when, the somebody calls it shows him as SWITCH-OFF and not able to contact.
I come to know this from my relatives, when they tried to call me a lot and now I realizes this problem when i try to call someone and the phone shows CALL FAILED. Then, i have to restart the phone evertime and after restarting it works well.
PLEASE PROVIDE ANY SOLUTION WHY IT HAPPENS..because it creates a problem in urgency!!!
Kindly suggest any solutions.
Thanks & Regards,
Ritesh

Hi and Welcome to the Forums!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
2) Resend Service Books
KB02830 Send the service books for the BlackBerry Internet Service
3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should contact your wireless service provider for formal support.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry curve Showing 32 Mb of internal memory out of 256 MB

Dear Blackberry Users,
I bought a new blackberry curve 9300 and its showing only 32 mb as free space available from 256 MB.
Help will be really appreciated.
Thanks and Regards
Raghav Singhal

Where is it showing this?
Please check your Options > Device > Storage. What is stated there, everything on that screen?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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BB Curve 9300 showing my contacts as unknown

Hi,
I just got this BB and it looks like I'm not the only one that has had this problem but so far I haven't found a solution.
On a regular cell I could add contacts to my phonebook and whenever those contacts called their name would show on the display.
Now when I add contacts to my phonebook and my contacts call me, they are displayed as unknown number.
Ive seen a few solutions but it doesnt work or wont apply to my version of BB. one was to go to smart dialing. I did. Im from Canada so its a +1 and with my area code its 10 numbers. I have set it to that.
The second solution someone told me was to go to security option -> general settings. When I go to security options all i have is advanced security options, encryption, firewall, information and security wipe. I tried enabling my encryption and set include contacts to both yes and no. Both times same problem. I use Rogers and Ive used them with my previous cell (not a smartphone) and ive been able to see my contact names when they call, so I have no idea why this isnt working and its a pain in the **bleep** to pick up your phone not knowing whos calling you, whether friend or telemarketer.
Anyone have any ideas?
Thanks,
Vicky

hi abhishek!
looks like we sailing in the same boat!
Im faced with the same issue.
If your issue has been resolved, please share the solution.
Appreciate it!
Regards,
ally

Why Application Storage is only 250 MB (Curve 9300)

I have a Curve 9300 with a 2 GB memory Card but when I check the APPLICATION STORAGE it only displays 250 MB (40 MB free).Why is it displaying only this much memory and Is there a way to increase this free space
I have recently upgraded to OS6 and that has taken most of the space. I used to have around 150 MB left but after the upgrade its only 40 MB free
Please advise

Fair enough. BUt why is it we only have like 50mb free space. Thats not alot to work with and a heads up before purchasing the device would have been appreciated. Now i have read you can clear some of the memory.. any advise as to where we can do this. Because i promise you 50mb will not be enough for me... There has to be a solution to this...!!
This is very dissapointing. And everytime i upgrade a app it takes more space...!!!
Please advise...

Curve 9300 won't use wifi service

So I am not the first person to have this problem. I've been trawling the web searching for solutions but no-one seems to have any.
The problem is that my Curve 9300 will not use wifi connection instead of network data services. I can connect to wifi networks just fine. The phone searches the networks out, connects, puts the little icon on the home screen to say it's connected to a wifi network. It lists the name of the network up the top. Everything's great, except that when you actually go to use the internet, the phone connects to your data services instead of the wifi and you get charged for data consumption.
If you turn off the network services to try and force the phone to connect to the wifi instead, you get the error message:
"You are not currently in an area that can handle data communication. As a result, the Browser cannot retrieve any web pages. Please try again when you are in a different location, or contact your service provider if the problem persists."
To confirm:
My Data Services are on.
My APN settings are disabled.
In Advanced Options, my Default Browser Configuration is set to Hotspot browser.
In General Properties the default browser is Hotspot browser.
In Browser Configuration, the browser is set to AT&T Mobile Web. I have tried to change it to Hotspot Browser but I save the changes and leave the screen, then when I go back in to check, it's back to AT&T again. It's not saving the changes to make Hotspot the default configuration.
I did a battery pull to see if that would help and after the restart it allowed me to keep Hotspot as the default configuration but it still wouldn't connect if the mobile service was turned off. It has now reverted itself back to AT&T and still won't work.
I have read the thread on the Bold forum but for all the people complaining of having the same issue, there was still no solution. I really want a resolution to this because I do a lot of travelling and my sim card can not always connect to a local network. I want to be able to go to a local coffee shop and be able to connect, even if I don't have phone service in a foreign airport. I don't understand what the point is in having wifi on a phone if you can't use it.
Solved!
Go to Solution.

OS 6 is available for BlackBerry 9300, please log on to www.blackberry.com and download latest device software from support section, install it on your PC and then connect you device with PC using USB cable and check for device update.

Need help with a Blackberry Curve 9300, please...

Hello, everyone, I had a look around the forum and came across a post which offered advice one what to include in questions, so I have tried to include the info below.
Device info
Your carrier: Unlocked (was using Virgin)
Model info and OS version (Go to Settings, then Options, then about): Blackberry Curve 9300, OS 6
Apps and free space
File free before and after a battery remove/replace. (Go to Settings, then Options, then status): 60%
Did a battery pull fix your issue? No
Apps installed and their version if possible. (Go to Settings, then Options, then applications): None, only the ones that come with it after reset to factory
BT device model/version (you will have to look at the BT device): Don't know what this means
When writing your question
Any other details that would help us out with your issue: This was my teenage brother's phone, which since has been given to me. The phone was severely mistreated; thrown around, stepped on and chewed. The battery had to be replaced as well as the middle chassis and the front and back cases along with the keyboard, bottom clip and screen.
Good description of what is really wrong and how to reproduce if possible. Details of what you did before: I managed to get it working after I had replaced everything listed above, but it will not charge using the cable. I have to keep taking the battery out and plugging it in seperately to charge, then putting back in the phone. This is after replacing the cable as my brother broke that too, so it's not the cable. He's damaged the data/ charge port.
The camera will not work, but at the moment I am not looking for a solution for that. The error is: "Could not start the camera. Close other applications and try opening the camera again". No applications are open and the OS has just been updated to the most recent version. For this reason, I think he's managed to break that too and it would need to be replaced if that's possible.
My issue at the moment... My mother, as you can imagine is furious with him for trashing the phone she bought him at about £250 when it was new a couple of years ago. So, as I have managed to get it to turn on and pick up wi-fi, she has said I can keep it. I am on Virgin Mobile and this phone is unlocked. It will not pick up any network even using my Virgin SIM card which works fine. My brother was also using it on Virgin.
I can use it with wi-fi and have already contacted t-mobile and Virgin Mobile to make there there's no problem with them. There isn't. The number has been put under my ownership and the phone registered to me now. It is not blocked or blacklisted, yet, only comes up with SOS for network.
Because of this, they and the local phone shop think he might have damaged the antenna inside. I am an iPhone user, this is the first time I have used a Blackberry, so I have no idea - can the antenna be repaired by myself?
Or, given that the camera doesn't work either/ needs replacing, would it just be better to get a replacement using my contents insurance? I am unsure which would be cheaper, to get the parts and try and fix it myself, or pay the excess for the insurance.
Advice appreciated... Thanks in advance.

Hey MaggzieP,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
This KB article will determine if it is a software or hardware related issue for the camera: www.blackberry.com/btsc/KB15544
Also if you tried more than 1 SIM card in the BlackBerry Curve 9300 smartphone and it still shows SOS, this could be hardware related as well.
For all repairs, I can only suggest checking with the point of sale or network service provider for further options.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Trouble using a Curve 9300 for personal not business

Would appreciate some help as I have just bought a Blackberry Curve 9300.
I cannot send normal SMS, I can receive them and reply but when I compose and send they do not reach.
The top of the message box shows Text Messages instead SMS,
Any idea about this? in the manuals does not show about this problem.
Regards
Anxo Lobos

Hi there,
Well it was none of the issues neither with GPS nor server, it was basically that to send a SMS will have to do it with more clicks than on the IPhone4 or Nokia C1, in my Iphone4 I can access even my hotmail without special data plans from the carrier but guess that I am just experiencing with Balckberry to see how it works before deciding for longterm use.
Regards
Anxo Lobos
Spain

Email set up on Curve 9300 and Music

I have just bought my daughter a used Curve 9300 and am having trouble setting up email account. In the set up menu the only option for email takes me straight to the Enterprise option - I think I need personal email set up but I do not know where to find it.
Also have a music download issue. I have synced it to our itunes and although I spent ages specify which tracks to add (using BB desktop software) and it seems to have added the whole libary! I then tried to remove it all with no success. Now seem to have double copies of everything! How do I remove all the music and start again and get it right.
Can you tell I am an iphone user, this BB stuff is all new to me!!

Hi and Welcome to the Community!
Nickkyfenton wrote:
I have just bought my daughter a used Curve 9300 and am having trouble setting up email account. In the set up menu the only option for email takes me straight to the Enterprise option - I think I need personal email set up but I do not know where to find it.
To use the proprietary RIM Push email capability, you must have an adequate data plan from your carrier. The carriers host BIS (BlackBerry Internet Service) for their BB users. Typically, BIS is not available via generic data plans. Many carriers call what is necessary The Blackberry Data Plan. Whatever they call it, it is the carrier who delivers BIS to their BB users -- contact them for assistance. Once you have a BIS-capable data plan on your BB (at whatever fees your carrier will charge, btw), you will should have Personal Email added to the email setup wizard.
http://www.blackberryfaq.com/index.php/What_do_I_need_a_Data_Plan_for%3F
Nickkyfenton wrote:
Also have a music download issue. I have synced it to our itunes and although I spent ages specify which tracks to add (using BB desktop software) and it seems to have added the whole libary! I then tried to remove it all with no success. Now seem to have double copies of everything! How do I remove all the music and start again and get it right.
Activate Mass Storage Mode and manage the music that way. From your PC, you will be able to treat the BB as a USB drive, with all of the capabilities of file management via PC. You can find out how to activate Mass Storage Mode in your device user guide:
http://docs.blackberry.com/en/smartphone_users/?userType=1
But...
Nickkyfenton wrote:
I have just bought my daughter a used Curve 9300
This actually concerns me the most. See this:
KB05099 Steps to take before selling or after buying a previously owned BlackBerry smartphone
If the seller did not properly complete all of their steps, then you have little hope of succeeding at anything with this BB. Further, if the device is not unlocked, then it can only be used on it's original carrier. Further still, if the device model is not specifically supported by the mobile network provider you wish to use, then you will have even further challenges getting it to work, with no guarantee of any success whatsoever.
BB's and i-devices are very very different.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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Enabling My Curve 9300 as a Mobile Hotspot - Is This Possible?

I have just bought a Microsoft Surface table. This does not have a 3G option. One thought is to access 3g via my Blackberry Curve 9300. Many mobiles can be enabled as a hotspot. Is this possible with the 9300?

Hi and Welcome to the Community!
Please refer to this KB:
KB31857 How to setup and manage a Mobile Hotspot Connection
As you see, it's not your BB model number that matters, but rather your BB OS level, your data plan from your carrier (not all allow such), as well as any impact from BES (if you are on such).
KB23393 How to check the model number and version of installed BlackBerry device software on a BlackBerry smartphone
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
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I played a rented movie in my newly bought ATV, but when i wanted to watch a TV Series i got the "Authorization is Required" !! although i have successfully played a rented movie at first !! and when checking into iTunes i couldnt find the ATV??

I played a rented movie in my newly bought ATV, but when i wanted to watch a TV Series i got the "Authorization is Required" !! although i have successfully played a rented movie at first !! and when checking into iTunes i couldnt find the ATV??

The ATV2 or ATV3 (small black boxes) don't show up as devices in iTunes. If iTunes and the ATV's have Home sharing turned on for the same account - and are on the same network, the ATV should show up as an AirPlay target device in iTunes.
The rented movie - was this rented on the ATV or in iTunes?
The TV series - where are you trying to play this from? Is it in iTunes or via the 'TV Shows' menu in ATV... i.e streaming from iCloud?

Curve 9300 won't turn on all the way, please help!

My daughter has a blackberry curve 9300. It froze on her so she tried to reboot it and now its gets 3/4 of the way and reboots again. Ive tried everythings possible like desktop manager and jl_cmder but nothing seems to work. If anyone has any suggestions i would be very greatful

Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
Remove the battery
Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain a known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
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I need to know a lot of things about Blackberry Curve 9300, I need hel please...

Hello there! Some of the questions or problems I'm encountering now maybe for some is nothing & seemed silly but for me it's giving me headache. First, just downloading & installing the Blackberry Desktop Software for PC is giving me a problem already, I downloaded & installed Blackberry Desktop Software v.5.0 but seemed not compatible with my PC & Blackberry Curve 9300, some options & features were missing/incomplete. So what is the best BB Desktop Software for BB Curve 9300? And I want to upgrade my BB Curve 9300 v.5.0.0.977 (Platform 6.3.0.63) to 6 OS. However, I want to know the advantages of the 6 OS first, what features are so special with this OS? Is it ok to download & install the 6 OS leaks? Among those leaks(V.6.0.0.448; v.6.0.0.418, v.6.0.0.380, v.6.0.0.344; etc.) what is the best & safest & most compatible with version of blackberyy Curve 9300 that i have??? Is it a must to upgrade my version of BB Curve 9300 to 6 OS? Í love changing my themes, wallpapers & ringtones but the version I have doesn't allow me to do so... So limited choices... What can I do???
I will really appreciate any comments, suggestions, replies regarding my concerns... Thanks!!!

Hi and Welcome to the forums!
Wow...that's a lot to pack into a single paragraph with a large colorful font! But, let's see if we can take your points one by one, shall we?
Netteski wrote:
First, just downloading & installing the Blackberry Desktop Software for PC is giving me a problem already, I downloaded & installed Blackberry Desktop Software v.5.0 but seemed not compatible with my PC & Blackberry Curve 9300
Exactly how did it seem not compatible? Precise descriptions are always better than vague generalities...which leave us to only guess...which helps no one I find...
Netteski wrote:
some options & features were missing/incomplete.
Again...what, exactly?
Netteski wrote:
So what is the best BB Desktop Software for BB Curve 9300?
The most recent version (6.0.1.18), available here:
http://us.blackberry.com/apps-software/desktop/
BTW...the version of the Desktop Software itself is not at all tied to your BB model, nor your BB OS level. It is always best to use the most recent Desktop Software version, regardless of BB model/OS that you have. (There are some very special cases that are exceptions to that...but they are indeed very special.)
Netteski wrote:
And I want to upgrade my BB Curve 9300 v.5.0.0.977 (Platform 6.3.0.63) to 6 OS. However, I want to know the advantages of the 6 OS first, what features are so special with this OS?
OS 6 is very very different from OS 5. I suggest you read the release notes, view the videos, and other things. If, ultimately, you decide you don't want it, then you can always fall back.
Netteski wrote:
Is it ok to download & install the 6 OS leaks? Among those leaks(V.6.0.0.448; v.6.0.0.418, v.6.0.0.380, v.6.0.0.344; etc.) what is the best & safest & most compatible with version of blackberyy Curve 9300 that i have???
I don't know if those versions are leaks or not. But, if they are from a carriers download web portal:
http://us.blackberry.com/support/downloads/download_sites.jsp
then they are official and not leaks. From what I can quickly find, the most recent official OS for the 9300 is 6.0.0.461 (from Telus). Typically, on this officially sanctioned (by RIM) site, we shy away from much discussion about leaks since they have bypassed the official channels and are not sanctioned by anyone for release to the general public.
Netteski wrote:
Is it a must to upgrade my version of BB Curve 9300 to 6 OS?
Nope...you can stay behind for as long as you want. Just be aware that someday your OS will be End Of Life and there will be no further formal support. Before you ask...no, I've no idea when that would happen.
Netteski wrote:
Í love changing my themes, wallpapers & ringtones but the version I have doesn't allow me to do so... So limited choices... What can I do???
Given that OS 6 is even newer, I'd expect that your choices for those things would be even further limited. But, over time, that will shift and there will be plenty of options for OS 6 for you to play with.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Can't see my pictures on my BlackBerry Curve 9300

Hi I have a brand new BB curve 9300 and whenever I take a picture or receive a picture through BBM I cannot see my picture in the Media folder. However when I go into Media>>>Highlight Pictures and instead of opening pictures I click to BB key and choose the explore option, I can find my pictures by going through Device Memory/home/user/pictures is there a way to fix this ?

Go to Applications >Files >Media Card > BB button> show hidden> Blackberry> All your files will be displayed.
I hope this will help

Arabic language input system error curve 9300

i have a blackberry curve 9300 running ios 6. every time i try to write in Arabic, whenever i hit teh space bar, i get a message "imput system error. system is being restarted" is there a solution to this?

Hello!
That error typically means that there is serious corruption in your OS...and a clean OS reload is needed to attempt to cure it.
At the top of each device forum, there should be some "sticky" threads that discuss the OS levels available for many models. If they include your model, then please use those as reference as you proceed. Otherwise, you will have to dig through the official download portal for OS packages for your model:
http://us.blackberry.com/support/downloads/download_sites.jsp
From a PC, you can install any compatible (e.g., for your exact BB Model Number) OS package to a BB via this procedure:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC. If that OS package is from a carrier other than the carrier for which your BB was originally manufactured, then delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
Be sure that you remove, from your PC, any other BB device OS packages as having more than one installed to the PC can cause conflicts with this procedure.
You may also want to investigate the use of BBSAK (bbsak.org) to perform the wipe it is capable of.
You may also want to try this procedure to perhaps narrow down the precise causal item:
Load your OS "bare bones"...if anything is optional, do not install it.
If the behavior presents immediately, then try a different OS with step 1
If the behavior does not immediately present, then run for as long as it takes for you to be sure that the behavior will not present.
Add one thing -- no matter how tempting, just one.
If the behavior does not present immediately, then again run for long enough to be sure it will not have the same problem
Repeat steps 4 and 5 until all things are loaded or the behavior presents
When the behavior presents, you know the culprit...the last thing you loaded.
If the behavior does not re-present, then you know that either step 1 or 2 cured it.
If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Newly bought BB curve 9300 showing 32 MB as internal memory instead of 256 MB

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