Newly bought MacBook Air won't switch on
Just bought a 13" MacBook Air from Apple Center but it won't switch on . What can I do? Shall I return it to them?
Take it back within 14 days from purchase date for your money back or a replacement. Be sure to take all the packaging and your store receipt with you.
Similar Messages
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My MacBook Air won't switch on ?
My MacBook Air won't switch on ? The charger displays a green light once plugged into the laptop ??
Welcome to Apple Discussions
Help us help you. The more complete the description of your problem is (what MBA you're using - there are many versions going back to '08, what OS you're using -there's a lot of those too, some history e.g. was the machine dropped or did it get wet, a full compete description, the text or screen shot of any error messages) the more assistance we can provide, and, the sooner we can provide it.. -
A few months ago I bought a Leica Camera and obtained in this connection a free download and a licence for Lightroom 5. The latter was downloaded to partly my stationary Mac Pro, partly my Macbook Pro, the latter so far being only used when travelling. A week's time ago I realised that my Macbook Pro, being more than 5 year old, could not any longer function properly with my hugs picture files, and not at least LR did not work well. Consequently I have now bought a new Macbook Air on which I would like to use my LR. So I would like to know if can obtain the right of a supplementary download to my new computer. How to proceed in such a situation, I can provide all evidence, such as LR 5 licence, TAN, etc to be needed by Adobe, and of course I fully agree that the LR-programme, at present on my Macbook Pro be cancelled. Any advice will be much appreciated.
you only need your serial number to activate the freely available trial,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.5 (win), 5.5 (mac) | 5.4 (win), 5.4 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
My new Macbook air won't connect to my Vizio HDTV.
My new Macbook Air won't connect to my Vizio VO32LF HDTV. I bought a mini-displayport to HDMI cable to connect the two. When I connect the cable, and switch to the appropriate HDMI input on the TV, my Macbook Air screen will flash blue for a second, and then return to normal. The TV reports it's unable to find a signal. I use the HDTV as my primary monitor, so I'd really appreciate some help on getting the two to place nicely together!
Cp,
Thanks for the reply. However, it appears that the issue is not with the hotspot, but with the network settings in the MacBook Air as every other device I have (including non-Apple devices) will connect to the iPhone hotspot. Another symptom is that my MacBook Air can find my iMac (and other network devices) on my wireless network, but the iMac can't find the MacBook Air.
KDR -
MacBook Air won't connect with TimeCapsule
I recently bought the new Time Capsule and for a while it was happily backing up both my and my wife's MacBook Airs. Then it stopped backing up my wife's computer. On investigation I find my wife's MacBook Air won't connect to the Time Capsule. When I try to select the Time Capsule as the back-up disk an error message appears: "There was a problem connecting to the server "John's AirPort Time Capsule"". I can see the Time Capsule in Finder on my wife's computer but when I click on "Connect As" I get the same error message. On my computer the Time Capsule appears in Finder as Connected, but disconnecting it doesn't make any difference to my wife's computer.
Any help gratefully received.
JFirst, restart the Time Capsule by disconnecting the power adapter and reconnecting it. If other devices on the network can see it, you can skip this step.
From the menu bar, select
▹ System Preferences ▹ Network
Click the lock icon in the lower left corner of the window and authenticate to unlock the settings, if necessary. Click the Advanced button, then select the TCP/IP tab in the sheet that drops down. Click Renew DHCP lease.
Try again to back up.
If you still can't, open the Time Machine preference pane and delete the TC from the list of backup destinations. You may have to unlock the settings by clicking the lock icon in order to do this. Then add it back. -
In my newly purchased MacBook Air, Dropbox does not function properly (it shows MS Word, Excell and Power Point docs but not pictures). It asks for Mac OS Password for my computer which I do not have. How should I get this password ?
If the user account is associated with an Apple ID, and you know that account password, the Apple ID can be used to reset your user account password.
Otherwise, boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
When the OS X Utilities screen appears, select Utilities ▹ Terminal from the menu bar.
In the Terminal window, type this:
resetpassword
That's one word with no spaces. Then press return. A Reset Password window opens.
Select your boot volume if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Follow the prompts to reset the password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9.
Select ▹ Restart from the menu bar.
You should now be able to log in with the new password, but you won't be able to unlock the Keychain. If you've forgotten the Keychain password (which is ordinarily the same as your login password), there's no way to recover it. You’ll need to reset your keychain in the preferences of the Keychain Access application. -
I bought Macbook Air early 2014. Ever since i bought it to turn it on after a long ie. 5hr - 6hr i have to first charge it for at least 15 mins and sometimes it wont turn on for 3hr - 4hr and then it will turn on regardless of the battery charged. If i had put it on sleep even then it wont turn on it will work as usual as it is suppose to do. I went to icare twice and they game me the device back after 1-2 weeks saying it is now not giving any issue but when i will used it next morning again same thing happened. It's like i can never go out anywhere with the laptop outside as i have to first charge it and then turn it on. Icare wont replace my device they only say if there is any issue with the hardware we will replace that hardware but i think it is useless because they don't know what the issue is. Can someone help me out what to do now ? It's been to iCare ever since i bought it now i don't want them to again do the same thing.
Hi ..
Follow the instructions for resetting the SMC > Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support -
Hi everybody..i have an enigmatic problem since i bought MacBook Air..i can't watch youtube videos and i did install the latest adobe flash player BUT when i start to install it the system keeps asking me to enter a password ? which password i need ??????
Your admin account password.
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my macbook air won't turn on.. last night it was still working properly... when i woke up this morning, i went to turn it on but it didn't respond..i tried plugging the charger and the lightning cord showed a green light which is normal when charging..i tried to open the macbook air again but nothing happened.. no fans, no chimes, no light in the laptop showed..what should i do? please help..thank you
Welcome to Apple Support Communities
A green light means that your battery is full or that it can't be detected. If you can't start up the Mac, probably your logic board or battery aren't working.
Take the MacBook to an Apple Store or reseller to get your battery or logic board replaced. If the MacBook is in warranty, this repair will be free -
My MacBook Air won't turn on? I have to dropped it but earlier in the day I got a notification about a full single drive. I have tried the ideas in the communities but its still not working, help!
See this article:
http://support.apple.com/kb/ht3964
Find the section that applies to your computer, and follow the instructions.
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC. -
My (UK bought) MacBook Air wont open open Chilean (.cl) websites - anyone any idea why?
My (UK bought) MacBook Air wont open open Chilean (.cl) websites - anyone know why? Or what I can do to change this?
Go to the main Library folder and look for a folder called Application Support / Microsoft.
There are a few folders in there, and you may have to do some digging. In one of them (mine is called MAU2.0), there should be a file called Microsoft Autoupdate. Open it.
It looks like this:
check the button for manual updates.
That should let you open the apps without triggering an automatic update. -
I bought Macbook air at 1 moth ago.
But So unfair……New Macbook air…….
I want change new one or Refund me
Please help me..It is really not relevant what you buy; especially with electronics, your item is "outdated" as soon as you get it home because there will always be a newer, bigger, better things out there.
Does your machine no longer do what you need it to do? If so, sell it, and buy a new one. If it does what you need, then keep it and work with it.
Apple allows for returns within the first 14 days; you can try going to a store and seeing if they will make an exception, but I would not expect it. -
I have just bought macbook air, cant make video calls on skype... why??
i have just bought macbook air, cant make video calls on skype... why??
See this thread:
https://discussions.apple.com/thread/5306216?tstart=0
FIX:
1. You need Time Machine
2. Go to folder /Library/CoreMediaIO/Plug-Ins/DAL/
3. Copy AppleCamera.plugin to good place (usb memory stick is the best place).
4. Go to Time machine in date that skype work fine.
5. Change AppleCamera.plugin with file from Time Machine
6. Restart system, Now skype need to work with camera.
If that doesnt pass,
Suggest looking here, much success has been found:
http://community.skype.com/t5/Mac/OS-X-10-8-5-broke-Video-on-MacBook-Air/td-p/18 91729/page/4 -
i bought macbook air in feb 2013. if it is fully charged it only works for 3 hours while it should work for 7 hours. i have selected allow application from anywhere. does it affects ?
vishalss180 wrote:
should i change the battry ??
No need to change the battery.
vishalss180 wrote:
i have selected allow application from anywhere. does it affects ?
No.
Maximize Runtime / Tips for maximizing your battery charge
http://support.apple.com/kb/HT1446
http://support.apple.com/kb/TS1473
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273 -
hey there
i cannot change my country details and billing address on my iphone iphad and now that i bought macbook air is the sameeee
is getting really frustrating please helpppppppTry looking on the right on this page under 'More like this'.
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