Newly created user accounts can't log in??

I've got a 5 year old who is starting to use my computer for game playing, typing notes, and simple web stuff.
I want to set up a user account for him with parental controls so he can't randomly rename, delete, or change things.
I've followed the directions, set up a user account, given it a password... logged off my admin account ...
and when I click on his login picture, it brings up the password window, and when I input the password, it just gives a little shake, clears the password line, and lets me try again.
I've deleted that account and created a new one without parental controls. I've tried having NO password in the password line. I've tried making sure the short names for the accounts I'm creating are exactly 8 characters. I've turned off Norton antivirus. Nothing works - I cannot log in with any newly created account??
What else can I try?

Sara
Well you probably don't need to be told the NetInfo database is in a bit of a mess, but the significant thing is the "No such file or directory" from the last two commands. Basically this is where passwords are stored (encrypted) since the system changed to "Shadow Hash" passwords in 10.3.
Your account seems to be OK since it predates this change, and when you installed new system versions you chose the "Upgrade" option which left your settings alone. This is why your primary group is 'staff', or 20, whereas for Will it is creating a group 'will', or 502. That bit appears to be working, just not the passwords. Your password still works because it is in the old 'passwd' file (in encrypted form).
By far the best thing, at this stage, would be to do an Erase and Install, but this depends on you having a complete and up to date backup of all your files. See Mac OS X 10.4: About installation options. Alternatively you might try an Archive & Install, see Mac OS X : About the Archive and Install Feature, probably not choosing the "Preserve Users and Network Settings" option. But note this requires you to backup a lot of your data, and then re-enter settings and so on.
If you have a backup, the Migration Assistant can help you get your files back in place.
If it were my machine of course, I would probably carry on a bit longer trying to fix things, but the appearance of "#NoValue#" twice in the NetInfo output suggests some serious inconsistency which would be difficult to fix.
Let us know how you get on, and Good Luck!

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