Newly downloaded version i-tunes freezes up on windows xp, please help?

have older hp pavilion laptop with older version of I-tunes.  Loaded newest version I-tunes so it would recognize my 3gs so i could put music on it.  Now when loading i-tunes it stops and reads "i-tunes has encountered a problem and has to close".  any suggestions greatly appreciated!

Reinstall your Boot Camp drivers again, that may fix the problem, but first remove the sound driver from Windows then restart. 

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