Newly installed content viewer crashes
Hi,
ios 8.1.2, Content viewer new installed, Crashs on every Start while updating folios ...
Hi Hans,
we've seen this a few times yesterday in the new 32.4.1 Content Viewer and the issue is being investigated by our engineering team.
Out of curiosity approximately how many folio have you got under the account you're trying to log in with?
Also can you share with another Adobe ID to see if that works at least as a temporary solution?
Thanks
Similar Messages
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Content Viewer Crashes When Viewing Web Content
Hi,
I'm having issues with the folio Content Viewer crashing before web pages fully load my hyperlinks. I need to proof the folio with the client before we can publish, so I need everything to be working and know that the final app will not have the same issue.
I've set up buttons that link to coordinates on Google Maps. When a button link is clicked, the web viewer begins to load then immediately disappears (sliding to the bottom of the screen before the web content finishes loading) or crashes the Content Viewer completely.
I searched the forums and did not really find any solutions, other than when using a lot of images, they need to be sized/sampled down to use less memory. My folio does have a few articles that use quite a few images, so I've sampled everything down to 72dpi and noticed a slight increase in loading speed when loading each article. At first I thought this fixed the issue as the maps were loading for me, but after switching articles, it's crashing again.
If anyone has come across this and has a solution, please help me out!
Thanks,
SFound a solution.
https://blogs.adobe.com/indesigndocs/2013/06/memory.html
Hopefully this helps someone else.
Cheers!
S -
Is anyone else having a problem with the newest version of Adobe Content Viewer crashing constantly? It crashes all the time for me. Sometimes after I download a folio update and go to view the folio, sometimes when I tap to download the upadte for a folio. I try restarting the app, I try restarting my ipad, nothing seems to make it crash less often. I was just wondering if anyone else is experiencing this and if you've found a solution?
Thanks!Hi Klaasjan, this is really helpful information, since we have actually the problem that the reader is crashing a lot. Not really surprising since we use a MSO (57 states) in a scrollable area, exactly what you wrote to avoid.
But one question remains, which effects our testing. You said that the articles shouldn't be arranged next to each other, does that mean that the viewer is loading the previous and next article into the memory to speed up the loading time when the user jumps to the next article? Because that would effect our testing, since we have all different versions to test the crashing in one dedicated folio in a row, so we would need to insert a dummy page between all variations, or to you have more specific info on that?
Thanks, Norbert -
Downloading froze and Adobe Content Viewer crashed.
I tried downloading folio data with content viewer on iPad.
(InDesign Plugin: V18, Content Viewer V2.3)
But the downloading froze and the content viewer crashed very often.
I checked the folio data on DPS Dashboard and I think the folio data is OK.
And the status of Acrobut.com is "The service is available. No issues repoeted." on Acrobat.com Health.
What's going on?Which verison Mac OS are you using? What is the verison of InDesign is being used ? Have you donwloaded all the most recent updates to Folio Producer Tools, Folio Builder, and have the new Viewer Builder since this Monday-Jan 30?
PRODUCT UPDATES
Folio Builder panel for InDesign CS5.5
January 26, 2012
Windows | Macintosh
Folio Builder panel for InDesign CS5.0
January 26, 2012
Windows | Macintosh
Folio Producer tools for InDesign CS5.5
January 17, 2012
Windows | Macintosh
Folio Producer tools for InDesign CS5.0
January 17, 2012
Windows | Macintosh -
All newly installed CC apps crash on launch, CS6 are fine
I installed the new CC versions of Illustrator, Photoshop, and InDesign, and they all crash immediately after launching (no splash graphic). Unfortunately I uninstalled Illustrator CS6 before noticing that none of the newly installed versions will launch, but I still have the other two installed and working. Mac OS 10.8.4.
InDesign crash feedback:
Process: Adobe InDesign CC [72156]
Path: /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/Adobe InDesign CC
Identifier: com.adobe.InDesign
Version: 9.0.0.244 (9000)
Code Type: X86-64 (Native)
Parent Process: launchd [272]
User ID: 501
Date/Time: 2013-06-19 13:01:13.198 -0400
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report: 13873 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: F574B4AE-0435-2610-3A0F-30C59803C605
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
/Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/../Frameworks/amtlib.framework/Versions/A/amtlib
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff95a45212 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff9034cb54 pthread_kill + 90
2 libsystem_c.dylib 0x00007fff90390dce abort + 143
3 libc++abi.dylib 0x00007fff8e5619eb abort_message + 257
4 libc++abi.dylib 0x00007fff8e55f39a default_terminate() + 28
5 libobjc.A.dylib 0x00007fff95794887 _objc_terminate() + 111
6 libc++abi.dylib 0x00007fff8e55f3c9 safe_handler_caller(void (*)()) + 8
7 libc++abi.dylib 0x00007fff8e55f424 std::terminate() + 16
8 libc++abi.dylib 0x00007fff8e56058b __cxa_throw + 111
9 com.adobe.amtlib 0x00000001046ec595 0x1046b4000 + 230805
10 com.adobe.amtlib 0x00000001046ec6b0 0x1046b4000 + 231088
11 com.adobe.amtlib 0x00000001046ebab4 0x1046b4000 + 228020
12 com.adobe.amtlib 0x00000001046ebb1d 0x1046b4000 + 228125
13 com.adobe.amtlib 0x00000001046ebddf 0x1046b4000 + 228831
14 com.adobe.amtlib 0x00000001046ec324 0x1046b4000 + 230180
15 dyld 0x00007fff64abf378 ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 236
16 dyld 0x00007fff64abf762 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 46
17 dyld 0x00007fff64abc06e ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 380
18 dyld 0x00007fff64abbfc4 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 210
19 dyld 0x00007fff64abbfc4 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 210
20 dyld 0x00007fff64abbfc4 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 210
21 dyld 0x00007fff64abbfc4 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 210
22 dyld 0x00007fff64abbeba ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 54
23 dyld 0x00007fff64aadfc0 dyld::initializeMainExecutable() + 207
24 dyld 0x00007fff64ab1b04 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 3060
25 dyld 0x00007fff64aad397 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 761
26 dyld 0x00007fff64aad05e _dyld_start + 54
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff95a45d16 kevent + 10
1 libdispatch.dylib 0x00007fff945f6dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff945f69ee _dispatch_mgr_thread + 54
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff5fbfde58 rdx: 0x0000000000000000
rdi: 0x0000000000000c07 rsi: 0x0000000000000006 rbp: 0x00007fff5fbfde80 rsp: 0x00007fff5fbfde58
r8: 0x00007fff7e151278 r9: 0x0000000000000013 r10: 0x0000000020000000 r11: 0x0000000000000206
r12: 0x00007fff5fbfdfe0 r13: 0x000000000000001f r14: 0x00007fff7e152180 r15: 0x00007fff5fbfdec0
rip: 0x00007fff95a45212 rfl: 0x0000000000000206 cr2: 0x00007fff7e14aff0
Logical CPU: 0
Binary Images:
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0x7fff987d7000 - 0x7fff9881aff7 com.apple.RemoteViewServices (2.0 - 80.6) <5CFA361D-4853-3ACC-9EFC-A2AC1F43BA4B> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServi ces
0x7fff989cd000 - 0x7fff98a22ff7 libTIFF.dylib (850) <EDAF0D99-70AF-3B3F-9EFA-9463C91D0E3C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff98a23000 - 0x7fff98a30fff libbz2.1.0.dylib (29) <CE9785E8-B535-3504-B392-82F0064D9AF2> /usr/lib/libbz2.1.0.dylib
0x7fff98a7d000 - 0x7fff98b7aff7 libxml2.2.dylib (22.3) <47B09CB2-C636-3024-8B55-6040F7829B4C> /usr/lib/libxml2.2.dylib
0x7fff98b7b000 - 0x7fff98b7bfff com.apple.Accelerate (1.8 - Accelerate 1.8) <6AD48543-0864-3D40-80CE-01F184F24B45> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff98b7c000 - 0x7fff98b7cfff com.apple.Cocoa (6.7 - 19) <1F77945C-F37A-3171-B22E-F7AB0FCBB4D4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff98b7d000 - 0x7fff98be5ff7 libc++.1.dylib (65.1) <20E31B90-19B9-3C2A-A9EB-474E08F9FE05> /usr/lib/libc++.1.dylib
0x7fff98be6000 - 0x7fff98d38fff com.apple.audio.toolbox.AudioToolbox (1.9 - 1.9) <62770C0F-5600-3EF9-A893-8A234663FFF5> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff98d40000 - 0x7fff98d61fff com.apple.Ubiquity (1.2 - 243.15) <C9A7EE77-B637-3676-B667-C0843BBB0409> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff98d62000 - 0x7fff98d69fff libcopyfile.dylib (89) <876573D0-E907-3566-A108-577EAD1B6182> /usr/lib/system/libcopyfile.dylib
0x7fff98df0000 - 0x7fff98df3fff libRadiance.dylib (850) <62E3F7FB-03E3-3937-A857-AF57A75EAF09> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff98e0c000 - 0x7fff98f09fff libsqlite3.dylib (138.1) <ADE9CB98-D77D-300C-A32A-556B7440769F> /usr/lib/libsqlite3.dylib
0x7fff98f4b000 - 0x7fff98f4cfff libDiagnosticMessagesClient.dylib (8) <8548E0DC-0D2F-30B6-B045-FE8A038E76D8> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff98f4d000 - 0x7fff98f74fff com.apple.framework.familycontrols (4.1 - 410) <50F5A52C-8FB6-300A-977D-5CFDE4D5796B> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x7fff98f75000 - 0x7fff9908efff com.apple.ImageIO.framework (3.2.1 - 850) <C3FFCEEB-AA0C-314B-9E94-7005EE48A403> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff9908f000 - 0x7fff99204ff7 com.apple.CFNetwork (596.4.3 - 596.4.3) <A57B3308-2F08-3EC3-B4AC-39A3D9F0B9F7> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff99205000 - 0x7fff99233ff7 libsystem_m.dylib (3022.6) <B434BE5C-25AB-3EBD-BAA7-5304B34E3441> /usr/lib/system/libsystem_m.dylib
0x7fff99234000 - 0x7fff99234fff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <B5A18EE8-DF81-38DD-ACAF-7076B2A26225> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
0x7fff99235000 - 0x7fff99236fff liblangid.dylib (116) <864C409D-D56B-383E-9B44-A435A47F2346> /usr/lib/liblangid.dylib
0x7fff99237000 - 0x7fff9924efff com.apple.CFOpenDirectory (10.8 - 151.10) <FFBBA538-00B5-334E-BA5B-C8AD6CDCDA14> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x7fff9924f000 - 0x7fff9926cff7 com.apple.openscripting (1.3.6 - 148.3) <C008F56A-1E01-3D4C-A9AF-97799D0FAE69> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x7fff99582000 - 0x7fff99782fff libicucore.A.dylib (491.11.3) <5783D305-04E8-3D17-94F7-1CEAFA975240> /usr/lib/libicucore.A.dylib
0x7fff997d1000 - 0x7fff99aa2ff7 com.apple.security (7.0 - 55179.13) <F428E306-C407-3B55-BA82-E58755E8A76F> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff99b02000 - 0x7fff99b10fff libcommonCrypto.dylib (60027) <BAAFE0C9-BB86-3CA7-88C0-E3CBA98DA06F> /usr/lib/system/libcommonCrypto.dylib
0x7fff99b1d000 - 0x7fff99b21ff7 com.apple.CommonPanels (1.2.5 - 94) <AAC003DE-2D6E-38B7-B66B-1F3DA91E7245> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x7fff99b22000 - 0x7fff99ba0ff7 com.apple.securityfoundation (6.0 - 55115.4) <137E156C-B29C-3B84-95B3-669BC7C1BA7A> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x7fff99c4d000 - 0x7fff99c4fff7 com.apple.print.framework.Print (8.0 - 258) <34666CC2-B86D-3313-B3B6-A9977AD593DA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x7fff99c50000 - 0x7fff99c8fff7 com.apple.QD (3.42.1 - 285.1) <77A20C25-EBB5-341C-A05C-5D458B97AD5C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x7fff99c91000 - 0x7fff99c9dfff com.apple.CrashReporterSupport (10.8.3 - 418) <DE6AFE16-D97E-399D-82ED-3522C773C36E> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporter Support
0x7fff99c9e000 - 0x7fff99c9fff7 libremovefile.dylib (23.2) <6763BC8E-18B8-3AD9-8FFA-B43713A7264F> /usr/lib/system/libremovefile.dylib
0x7fff99ca0000 - 0x7fff99d0eff7 com.apple.framework.IOKit (2.0.1 - 755.24.1) <04BFB138-8AF4-310A-8E8C-045D8A239654> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff99d0f000 - 0x7fff99e11fff libJP2.dylib (850) <2E43216C-3A5A-3693-820C-38B360698FA0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff99e12000 - 0x7fff99e55ff7 com.apple.bom (12.0 - 192) <0BF1F2D2-3648-36B7-BE4B-551A0173209B> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff9a1fc000 - 0x7fff9a202fff libmacho.dylib (829) <BF332AD9-E89F-387E-92A4-6E1AB74BD4D9> /usr/lib/system/libmacho.dylib
0x7fff9a2fa000 - 0x7fff9a305fff com.apple.CommonAuth (3.0 - 2.0) <7A953C1F-8B18-3E46-9BEA-26D9B5B7745D> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff9a306000 - 0x7fff9a306fff com.apple.Carbon (154 - 155) <372716D2-6FA1-3611-8501-3DD1D4A6E8C8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff9a35f000 - 0x7fff9a3abff7 libauto.dylib (185.4) <AD5A4CE7-CB53-313C-9FAE-673303CC2D35> /usr/lib/libauto.dylib
0x7fff9a3ac000 - 0x7fff9a3b1fff libcompiler_rt.dylib (30) <08F8731D-5961-39F1-AD00-4590321D24A9> /usr/lib/system/libcompiler_rt.dylib
0x7fff9a3b2000 - 0x7fff9a3bfff7 com.apple.NetAuth (4.0 - 4.0) <F5BC7D7D-AF28-3C83-A674-DADA48FF7810> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff9a43e000 - 0x7fff9a49aff7 com.apple.Symbolication (1.3 - 93) <66BAF8B0-26D5-38B6-A742-01031F1B4EC0> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x7fff9a49b000 - 0x7fff9a4a3fff liblaunch.dylib (442.26.2) <2F71CAF8-6524-329E-AC56-C506658B4C0C> /usr/lib/system/liblaunch.dylib
0x7fff9a4c0000 - 0x7fff9a4cbff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <C12962D5-85FB-349E-AA56-64F4F487F219> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x7fff9a4cc000 - 0x7fff9a4d0ff7 com.apple.TCC (1.0 - 1) <F2F3B753-FC73-3543-8BBE-859FDBB4D6A6> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff9a541000 - 0x7fff9a57efef libGLImage.dylib (8.9.2) <C38649ED-E1C9-315E-9953-F33E8C6A3C89> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x7fff9a57f000 - 0x7fff9a600fff com.apple.Metadata (10.7.0 - 707.11) <2DD25313-420D-351A-90F1-300E95C970CA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
0x7fff9a669000 - 0x7fff9a66efff libcache.dylib (57) <65187C6E-3FBF-3EB8-A1AA-389445E2984D> /usr/lib/system/libcache.dylib
0x7fff9aac1000 - 0x7fff9aaccfff libsystem_notify.dylib (98.5) <C49275CC-835A-3207-AFBA-8C01374927B6> /usr/lib/system/libsystem_notify.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 26859
thread_create: 34
thread_set_state: 60
VM Region Summary:
ReadOnly portion of Libraries: Total=215.1M resident=102.5M(48%) swapped_out_or_unallocated=112.5M(52%)
Writable regions: Total=51.8M written=2260K(4%) resident=2628K(5%) swapped_out=0K(0%) unallocated=49.2M(95%)
REGION TYPE VIRTUAL
=========== =======
MALLOC 40.5M
MALLOC guard page 48K
STACK GUARD 56.0M
Stack 8712K
__DATA 14.1M
__IMAGE 528K
__LINKEDIT 62.9M
__TEXT 152.2M
__UNICODE 544K
shared memory 12K
=========== =======
TOTAL 335.3M
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.3 GHz, 8 GB, SMC 1.68f99
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A54463531323634485A2D3147344D31
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A54463531323634485A2D3147344D31
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Hitachi HTS725050A9A364, 500.11 GB
Serial ATA Device: SanDisk SDSSDH120GG25, 120.03 GB
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0245, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
Photoshop CC:
Process: Adobe Photoshop CC [72151]
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Identifier: com.adobe.Photoshop
Version: 14.0.0 (14.0.0.221)
Code Type: X86-64 (Native)
Parent Process: launchd [272]
User ID: 501
Date/Time: 2013-06-19 13:00:54.963 -0400
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report: 13855 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: F574B4AE-0435-2610-3A0F-30C59803C605
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
/Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/../Frameworks/amtlib.framework/Versions/A/amtlib
abort() called
terminate called throwing an exception
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff95a44d46 __kill + 10
1 libsystem_c.dylib 0x00007fff90390df0 abort + 177
2 libc++abi.dylib 0x00007fff8e5619eb abort_message + 257
3 libc++abi.dylib 0x00007fff8e55f39a default_terminate() + 28
4 libobjc.A.dylib 0x00007fff95794887 _objc_terminate() + 111
5 libc++abi.dylib 0x00007fff8e55f3c9 safe_handler_caller(void (*)()) + 8
6 libc++abi.dylib 0x00007fff8e55f424 std::terminate() + 16
7 libc++abi.dylib 0x00007fff8e56058b __cxa_throw + 111
8 com.adobe.amtlib 0x000000010521e595 0x1051e6000 + 230805
9 com.adobe.amtlib 0x000000010521e6b0 0x1051e6000 + 231088
10 com.adobe.amtlib 0x000000010521dab4 0x1051e6000 + 228020
11 com.adobe.amtlib 0x000000010521db1d 0x1051e6000 + 228125
12 com.adobe.amtlib 0x000000010521dddf 0x1051e6000 + 228831
13 com.adobe.amtlib 0x000000010521e324 0x1051e6000 + 230180
14 dyld 0x00007fff61689378 ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 236
15 dyld 0x00007fff61689762 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 46
16 dyld 0x00007fff6168606e ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 380
17 dyld 0x00007fff61685fc4 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 210
18 dyld 0x00007fff61685eba ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 54
19 dyld 0x00007fff61677fc0 dyld::initializeMainExecutable() + 207
20 dyld 0x00007fff6167bb04 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 3060
21 dyld 0x00007fff61677397 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 761
22 dyld 0x00007fff6167705e _dyld_start + 54
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff5fbfde30 rcx: 0x00007fff5fbfde18 rdx: 0x0000000000000000
rdi: 0x00000000000119d7 rsi: 0x0000000000000006 rbp: 0x00007fff5fbfde40 rsp: 0x00007fff5fbfde18
r8: 0x0000000000000007 r9: 0x0000000000000014 r10: 0x00007fff95a46342 r11: 0x0000000000000206
r12: 0x00007fff5fbfdf70 r13: 0x000000000000001f r14: 0x00007fff8e5747c3 r15: 0x00007fff5fbfde50
rip: 0x00007fff95a44d46 rfl: 0x0000000000000206 cr2: 0x00007fff7e14aff0
Logical CPU: 0
Binary Images:
0x100000000 - 0x103769fe7 +com.adobe.Photoshop (14.0.0 - 14.0.0.221) <259D87CA-0B1D-3AE7-9D5B-B771811859F1> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
0x103ea4000 - 0x103ed0ff7 +libtbb.dylib (0) <64B7013E-D548-3F7B-A2FB-28B7B932275C> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/libtbb.dylib
0x103eea000 - 0x103f09fe7 +libtbbmalloc.dylib (0) <6887ED68-67ED-3748-82DA-B39A3EB210BB> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/libtbbmalloc.dylib
0x103f2d000 - 0x103f34fff org.twain.dsm (1.9.4 - 1.9.4) <80EC0952-6137-3CA6-813F-D753856A13CE> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x103f3c000 - 0x103f4fff7 +com.adobe.ahclientframework (1.8.0.31 - 1.8.0.31) <58BB943C-98EC-3812-AAAB-74F66630D1D4> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x103f59000 - 0x103f5efff com.apple.agl (3.2.1 - AGL-3.2.1) <82AA78D1-159F-3B27-8CA5-1C227C956AC9> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x103f65000 - 0x10412eff7 +com.adobe.owl (AdobeOwl version 5.0.13 - 5.0.13) <E9BEFE93-8AB5-3EF9-B59E-69208015C7FA> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x104171000 - 0x10470afff +com.adobe.MPS (AdobeMPS 5.8.1.30604 - 5.8.1.30604) <70CBC6A8-2740-37AB-964E-484096A1BF8A> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x104787000 - 0x104a9ffff +com.adobe.AGM (AdobeAGM 4.30.19.30830 - 4.30.19.30830) <4C394C04-92D7-3EE5-B0C2-4C08E14FF224> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x104b08000 - 0x104e18ff7 +com.adobe.CoolType (AdobeCoolType 5.13.00.30665 - 5.13.00.30665) <BBF1FCF6-523A-3E24-967A-10EA909DF89B> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x104e60000 - 0x104e86fff +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <FA20BCA0-05BF-35ED-95B7-5775B8310D12> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x104e8e000 - 0x104ebafff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.18636 - 3.7.101.18636) <488DF1F7-A643-5168-706A-498A0322A87E> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpat
0x104ede000 - 0x10500cfff +com.winsoft.wrservices (WRServices 7.0.0 - 7.0.0) <0853A41B-A14A-37B7-B27F-457F87865EAD> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x10506a000 - 0x1051aefff +com.adobe.ACE (AdobeACE 2.20.02.30665 - 2.20.02.30665) <73C9699B-5EDC-3FDC-82FF-738C99AA840F> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x1051c1000 - 0x1051defff +com.adobe.BIB (AdobeBIB 1.2.03.30665 - 1.2.03.30665) <A69D3AA0-9248-3B77-991B-89B2B7FE46BB> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x1051e6000 - 0x1052d5fff +com.adobe.amtlib (7.0.0.169 - 7.0.0.169) <A9A9F814-FF1F-3182-992C-395E5BC52481> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x1052e8000 - 0x1053a1ff7 +com.adobe.JP2K (1.2.2 - 1.2.2.29712) <869F46FB-FF39-39CA-B1E3-A13035A48B49> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/adobejp2k.framework/Versions/A/AdobeJP2K
0x1053eb000 - 0x1053efff7 +com.adobe.ape.shim (3.4.0.29366 - 3.4.0.29366) <B9447EE8-6F91-9E85-C163-96600BF70764> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x1053f6000 - 0x105467fe7 +com.adobe.FileInfo.framework (Adobe XMP FileInfo 5 . 3 . 0 . 0 -i 3 - 79.151561) <380981FE-6528-37CC-9159-AB1892803BD4> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x10547a000 - 0x1054e7fff +com.adobe.AdobeXMPCore (Adobe XMP Core 5.5 -c 14 - 79.151481) <BCDB9366-EDB3-3FEA-854D-3D2C72D48781> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x10551a000 - 0x105a72fef +comPlease see this :
http://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately-launch.html -
Desktop Content Viewer crashes every time
I can't get the Adobe Content Viewer for the desktop to stop from crashing on my MacBook Air. Even if I launch it separately, outside of InDesign. Anyone know what to do about this? I've reinstalled Folio Producer tools, but to no avail and am desperate to get it to work. Thanks.
I would try deleting all versions of it (including CS6) from the Applications > Adobe folder, and then either reinstall the Folio Producer tools or just open the package and drill down (AdobeDigitalPublishing-mul > payloads > AdobeContentViewer-mul > AdobeContentViewer.air) to install the desktop viewer.
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Content Viewer crash on Android 4.0.4
Hello everybody
I have installed Adobe Content Viewer 2.8.0.0.59744 on my tablet, and it crash just in the beginning (black screen and error message) I tried to re-install several times, but same things happens.
When I try oldest versions of Content Viewer (1.8.0.0.23535) I can login, and access to my library, but don´t download the publications (ask for an update)
I´m working on Indesign CS6, desktop viewer v23, technical issues of my tablet:
Storex Ezee Tab 971
System: Android 4.0.4 ICS
Processor: A10 1.2 GHZ
Ram memory: 1G
Anyone with same problems? Some idea of what can I do to fix it?
I´m thinking, maybe a v21, or v20 viewer work on my device, just for see the work until adobe get a new version that woks on Android, but I can´t find Content Viewer 2.5, just 1.8
Thanks a lotI have found that the Aptoide website website does have prevoius versions of the Adobe Content Viewer. There is mention of v21 or v20 of the 'viewer'. What are we talking about here? As far as I am aware the version numbering goes like 1.8...., 2.0... etc.
A little about my experience wit Android devices: I have two Tablet PCs that I have brought in from China. The have the 'Allwinner' CPU and bothe run on Android 4.0 (ICS). There is a school close by that are replacing the regular text books with a digital version that is accessed by Tablet PCs.
I was not ablet to install the Adobe Content Viewer version 2.9 on these machines. I eventually found that ver 2.6 installed and I was able to download some of the books but not all. There were some books that required me to update the Content Viewer which I could boviously not do as it wouldn't install.
What I would like to know from the experts at Adobe is whether they are aware of this incompatibility problem with their Content Viewer and when it may be fixed. I have to assume that I am not the only one with this problem. I also have to assume that the problem can't be too difficult to fix as the problem only occurred in the upgrade from version 2.6 to version 2.7.
Thanks,
Tony -
Content Viewer 32.4.1 crashes when I login to my account. Login success but when updating folios the app will crash. Strange thing is this is only happening for one account, so it might be account specific. Other accounts seem to work, so could there be something wrong with my account how do I get assistance?
Below is the crash log:
Incident Identifier: 82B7B347-781A-4058-9022-525AC43FB9D2
CrashReporter Key: 79bcc983fb4b2f46340bd29f64bf07d57a00455d
Hardware Model: iPad3,1
Process: previewer [744]
Path: /private/var/mobile/Containers/Bundle/Application/6BA6B283-126F-4EF8-85FF-16567767FB44/pr eviewer.app/previewer
Identifier: com.adobe.digitalContentPreviewTool
Version: 32.4.1.0.100577 (32.4.1)
Code Type: ARM (Native)
Parent Process: launchd [1]
Date/Time: 2015-01-15 11:24:31.752 +0800
Launch Time: 2015-01-15 11:18:21.078 +0800
OS Version: iOS 8.1 (12B410)
Report Version: 105
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Triggered by Thread: 0
Last Exception Backtrace:
0 CoreFoundation 0x2288ad62 __exceptionPreprocess + 122
1 libobjc.A.dylib 0x303c5c72 objc_exception_throw + 34
2 CoreFoundation 0x227f8ab0 -[NSArray subarrayWithRange:] + 556
3 previewer 0x0031286e 0x99000 + 2594926
4 previewer 0x00320e38 0x99000 + 2653752
5 previewer 0x002df54c 0x99000 + 2385228
6 Foundation 0x2359cbaa __NSThreadPerformPerform + 382
7 CoreFoundation 0x228515e2 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 10
8 CoreFoundation 0x228509f6 __CFRunLoopDoSources0 + 218
9 CoreFoundation 0x2284f074 __CFRunLoopRun + 764
10 CoreFoundation 0x2279c97c CFRunLoopRunSpecific + 472
11 CoreFoundation 0x2279c78e CFRunLoopRunInMode + 102
12 GraphicsServices 0x29b4c04c GSEventRunModal + 132
13 UIKit 0x25d8e97c UIApplicationMain + 1436
14 previewer 0x000b1dbe 0x99000 + 101822
15 libdyld.dylib 0x30961aaa tlv_initializer + 2
Thread 0 name: Dispatch queue: com.apple.main-thread
Thread 0 Crashed:
0 libsystem_kernel.dylib 0x30a26dfc __pthread_kill + 8
1 libsystem_pthread.dylib 0x30aa6d0e pthread_kill + 58
2 libsystem_c.dylib 0x309c6934 abort + 72
3 libc++abi.dylib 0x2fbd2bb8 abort_message + 84
4 libc++abi.dylib 0x2fbec66a default_terminate_handler() + 262
5 libobjc.A.dylib 0x303c5f0e _objc_terminate() + 190
6 libc++abi.dylib 0x2fbe9dec std::__terminate(void (*)()) + 76
7 libc++abi.dylib 0x2fbe98b4 __cxa_rethrow + 96
8 libobjc.A.dylib 0x303c5dba objc_exception_rethrow + 38
9 CoreFoundation 0x2279ca18 CFRunLoopRunSpecific + 628
10 CoreFoundation 0x2279c78e CFRunLoopRunInMode + 102
11 GraphicsServices 0x29b4c04c GSEventRunModal + 132
12 UIKit 0x25d8e97c UIApplicationMain + 1436
13 previewer 0x000b1dbe 0x99000 + 101822
14 libdyld.dylib 0x30961aac start + 0
Thread 1 name: Dispatch queue: com.apple.libdispatch-manager
Thread 1:
0 libsystem_kernel.dylib 0x30a132c8 kevent64 + 24
1 libdispatch.dylib 0x30935e44 _dispatch_mgr_invoke + 276
2 libdispatch.dylib 0x30935b76 _dispatch_mgr_thread$VARIANT$mp + 34
Thread 2 name: com.apple.NSURLConnectionLoader
Thread 2:
0 libsystem_kernel.dylib 0x30a13518 mach_msg_trap + 20
1 libsystem_kernel.dylib 0x30a1330c mach_msg + 36
2 CoreFoundation 0x22850ba6 __CFRunLoopServiceMachPort + 142
3 CoreFoundation 0x2284f16c __CFRunLoopRun + 1012
4 CoreFoundation 0x2279c97c CFRunLoopRunSpecific + 472
5 CoreFoundation 0x2279c78e CFRunLoopRunInMode + 102
6 CFNetwork 0x223519da +[NSURLConnection(Loader) _resourceLoadLoop:] + 482
7 Foundation 0x2359c996 __NSThread__main__ + 1114
8 libsystem_pthread.dylib 0x30aa5e64 _pthread_body + 136
9 libsystem_pthread.dylib 0x30aa5dd6 _pthread_start + 114
10 libsystem_pthread.dylib 0x30aa3b80 thread_start + 4Crash log continued:
Binary Images:
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0x2847a000 - 0x284fafff CoreUI armv7 <49dabd90f5fc3829a2b38cb740574ccf> /System/Library/PrivateFrameworks/CoreUI.framework/CoreUI
0x284fb000 - 0x28564fff CoreUtils armv7 <5c6b6c1e7e1330a887d84ec789a819e0> /System/Library/PrivateFrameworks/CoreUtils.framework/CoreUtils
0x28565000 - 0x2856afff CrashReporterSupport armv7 <db76db0b27993dd6a350f4b9906da07b> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/CrashReporterSupport
0x2856b000 - 0x28571fff DAAPKit armv7 <024d0ed467ca3f35b05e31e35c81e4a1> /System/Library/PrivateFrameworks/DAAPKit.framework/DAAPKit
0x28572000 - 0x2857cfff DCIMServices armv7 <8f18cb74edb131678e64d1ac14cdfe46> /System/Library/PrivateFrameworks/DCIMServices.framework/DCIMServices
0x287b4000 - 0x287d5fff DataAccessExpress armv7 <8cbe266570923e8d9f8497104311ca76> /System/Library/PrivateFrameworks/DataAccessExpress.framework/DataAccessExpress
0x287e0000 - 0x287f8fff DataDetectorsCore armv7 <71a62b4c89113d6886d5db6770e18795> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/DataDetectorsCore
0x287fa000 - 0x28813fff DataDetectorsUI armv7 <df6f763dc7a0333d86920464c774d521> /System/Library/PrivateFrameworks/DataDetectorsUI.framework/DataDetectorsUI
0x28814000 - 0x2881afff DataMigration armv7 <8b69f877dac03e8887a8f5ad729204da> /System/Library/PrivateFrameworks/DataMigration.framework/DataMigration
0x28824000 - 0x28825fff DiagnosticLogCollection armv7 <6cf05dfb8bc03f3ab10331833e57fa5b> /System/Library/PrivateFrameworks/DiagnosticLogCollection.framework/DiagnosticLogCollecti on
0x28826000 - 0x28840fff DictionaryServices armv7 <5bc83c2a05a13a32a34c1bf78c4e2cde> /System/Library/PrivateFrameworks/DictionaryServices.framework/DictionaryServices
0x2885f000 - 0x2887efff EAP8021X armv7 <08c6ce5ecb4d31e892c4e94590b32aa9> /System/Library/PrivateFrameworks/EAP8021X.framework/EAP8021X
0x2896b000 - 0x2897cfff FTAWD armv7 <d45674fb334b3f3aa8ad0d21b30faa5f> /System/Library/PrivateFrameworks/FTAWD.framework/FTAWD
0x28980000 - 0x289b0fff FTServices armv7 <d17281a56f8d3575913152deae8d8e7a> /System/Library/PrivateFrameworks/FTServices.framework/FTServices
0x289b1000 - 0x28dd4fff FaceCore armv7 <4cb3244c9c313638b75c3e035a47df5d> /System/Library/PrivateFrameworks/FaceCore.framework/FaceCore
0x28df9000 - 0x28df9fff FontServices armv7 <4e2379ef6f81337c8e1d2c4ec8c588df> /System/Library/PrivateFrameworks/FontServices.framework/FontServices
0x28dfa000 - 0x28ecefff libFontParser.dylib armv7 <fddf6712351d3bb9b5d4d1bc34bf57e2> /System/Library/PrivateFrameworks/FontServices.framework/libFontParser.dylib
0x28ecf000 - 0x28edbfff libGSFontCache.dylib armv7 <662288173dfb30e1bbe1fff6b0dc5cff> /System/Library/PrivateFrameworks/FontServices.framework/libGSFontCache.dylib
0x28fbe000 - 0x28fd9fff FrontBoardServices armv7 <cbac6a6d32a83a9c816f85a01161a2f8> /System/Library/PrivateFrameworks/FrontBoardServices.framework/FrontBoardServices
0x2953f000 - 0x29546fff libGPUSupportMercury.dylib armv7 <3fae106e634c3989aad7d297ed7b3db4> /System/Library/PrivateFrameworks/GPUSupport.framework/libGPUSupportMercury.dylib
0x298d5000 - 0x29b42fff GeoServices armv7 <e1c161192088392abf2cf032a5b33f36> /System/Library/PrivateFrameworks/GeoServices.framework/GeoServices
0x29b43000 - 0x29b53fff GraphicsServices armv7 <224964ed8efa3333b0054cf79e716a2b> /System/Library/PrivateFrameworks/GraphicsServices.framework/GraphicsServices
0x29bf5000 - 0x29c44fff Heimdal armv7 <081f0416b1c5389b8e0b255429e46c1d> /System/Library/PrivateFrameworks/Heimdal.framework/Heimdal
0x29cda000 - 0x29d59fff HomeSharing armv7 <0cf72b1a521d33aa844b5077338dfb7d> /System/Library/PrivateFrameworks/HomeSharing.framework/HomeSharing
0x29db8000 - 0x29e0efff IDS armv7 <d680abcc1e953b21aae6500bafc651d7> /System/Library/PrivateFrameworks/IDS.framework/IDS
0x29e0f000 - 0x29e31fff IDSFoundation armv7 <cd6f6024256930e9a0ad6439453b452c> /System/Library/PrivateFrameworks/IDSFoundation.framework/IDSFoundation
0x29e32000 - 0x29e98fff IMAVCore armv7 <debd59d612d035869526593a30429bb2> /System/Library/PrivateFrameworks/IMAVCore.framework/IMAVCore
0x29e99000 - 0x29f48fff IMCore armv7 <90ddf2086d29355d804c95ebc3ac8d02> /System/Library/PrivateFrameworks/IMCore.framework/IMCore
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0x2a04e000 - 0x2a051fff IOAccelerator armv7 <f00aa309007d322397e526b85dcee9f6> /System/Library/PrivateFrameworks/IOAccelerator.framework/IOAccelerator
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0x2a05b000 - 0x2a060fff IOSurface armv7 <574736e1aa7535ab84270c7c858e5188> /System/Library/PrivateFrameworks/IOSurface.framework/IOSurface
0x2a061000 - 0x2a062fff IOSurfaceAccelerator armv7 <c2f81e1c21df341d8f3114bf07ddd7b9> /System/Library/PrivateFrameworks/IOSurfaceAccelerator.framework/IOSurfaceAccelerator
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0x2a177000 - 0x2a1b3fff MIME armv7 <6034dae451c43110ab394629dbd552e0> /System/Library/PrivateFrameworks/MIME.framework/MIME
0x2a1b4000 - 0x2a20efff MMCS armv7 <d786d9c1425a38d6b45e680c6ab80e04> /System/Library/PrivateFrameworks/MMCS.framework/MMCS
0x2a257000 - 0x2a263fff MailServices armv7 <8e0d72f2510e38f689371d3dcf5ed0d2> /System/Library/PrivateFrameworks/MailServices.framework/MailServices
0x2a297000 - 0x2a337fff ManagedConfiguration armv7 <93334cccaa793e408e1627d948d3889b> /System/Library/PrivateFrameworks/ManagedConfiguration.framework/ManagedConfiguration
0x2a341000 - 0x2a342fff Marco armv7 <53094cd88ce0335fbb7785bd105324fe> /System/Library/PrivateFrameworks/Marco.framework/Marco
0x2a343000 - 0x2a3bafff MediaControlSender armv7 <f7e078094413382f85024e50caefd010> /System/Library/PrivateFrameworks/MediaControlSender.framework/MediaControlSender
0x2a459000 - 0x2a46bfff MediaRemote armv7 <e8ade53696193d198cb55e33876b2bed> /System/Library/PrivateFrameworks/MediaRemote.framework/MediaRemote
0x2a46c000 - 0x2a47bfff MediaServices armv7 <4123257e5b893d0f8079656d7c063b10> /System/Library/PrivateFrameworks/MediaServices.framework/MediaServices
0x2a47c000 - 0x2a494fff MediaStream armv7 <eaf74c11a14a3dedb8df6bfc5c30bb4a> /System/Library/PrivateFrameworks/MediaStream.framework/MediaStream
0x2a5dd000 - 0x2a5dffff MessageSupport armv7 <56bbf6d2fc7d330f854dab1f6aa80efe> /System/Library/PrivateFrameworks/MessageSupport.framework/MessageSupport
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0x2a625000 - 0x2a62efff MobileBluetooth armv7 <b8c23903eb513eb7946e16a9d9652801> /System/Library/PrivateFrameworks/MobileBluetooth.framework/MobileBluetooth
0x2a637000 - 0x2a638fff MobileDelete armv7 <9de18891c4f83f0599b136ce6174db79> /System/Library/PrivateFrameworks/MobileDelete.framework/MobileDelete
0x2a652000 - 0x2a659fff MobileInstallation armv7 <13f848d7495e3ac19e1329b20aaf521a> /System/Library/PrivateFrameworks/MobileInstallation.framework/MobileInstallation
0x2a65a000 - 0x2a666fff MobileKeyBag armv7 <b2c05dc6ee7b3ee59e3ff5da6ef2a183> /System/Library/PrivateFrameworks/MobileKeyBag.framework/MobileKeyBag
0x2a693000 - 0x2a696fff MobileSystemServices armv7 <3c1f89fa7e613528bf9489a7a3a1457b> /System/Library/PrivateFrameworks/MobileSystemServices.framework/MobileSystemServices
0x2a6b8000 - 0x2a6c5fff MobileWiFi armv7 <4e731464a31d3c2a9aa94c0b45d52045> /System/Library/PrivateFrameworks/MobileWiFi.framework/MobileWiFi
0x2a704000 - 0x2a8a3fff MusicLibrary armv7 <6076ca550a49380392806971c8bb6dcc> /System/Library/PrivateFrameworks/MusicLibrary.framework/MusicLibrary
0x2a93d000 - 0x2a942fff Netrb armv7 <074590436e5b35cd97b9993ead095d22> /System/Library/PrivateFrameworks/Netrb.framework/Netrb
0x2a943000 - 0x2a949fff NetworkStatistics armv7 <a7f9668047363799949464bff9fa2f09> /System/Library/PrivateFrameworks/NetworkStatistics.framework/NetworkStatistics
0x2a96d000 - 0x2a96ffff OAuth armv7 <949fdcebc2cb37938b6a6726763c3918> /System/Library/PrivateFrameworks/OAuth.framework/OAuth
0x2b0c7000 - 0x2b103fff OpenCL armv7 <2476013a84073dd396cf58daa40ed766> /System/Library/PrivateFrameworks/OpenCL.framework/OpenCL
0x2b1f4000 - 0x2b21bfff PersistentConnection armv7 <7849f2df76ac309ab8ceef2898cb2a11> /System/Library/PrivateFrameworks/PersistentConnection.framework/PersistentConnection
0x2b385000 - 0x2b5f0fff PhotoLibraryServices armv7 <4ecb52a2744f3562877f59cad30203ce> /System/Library/PrivateFrameworks/PhotoLibraryServices.framework/PhotoLibraryServices
0x2b5f1000 - 0x2b5fafff PhotosFormats armv7 <5daec8e2716439d5be3ada908eeffa60> /System/Library/PrivateFrameworks/PhotosFormats.framework/PhotosFormats
0x2b5fb000 - 0x2b645fff PhysicsKit armv7 <4cfad2d9c9df3a26bd804f4521543a75> /System/Library/PrivateFrameworks/PhysicsKit.framework/PhysicsKit
0x2b646000 - 0x2b65cfff PlugInKit armv7 <1df308c780c13f1eae89f6826ec17fdb> /System/Library/PrivateFrameworks/PlugInKit.framework/PlugInKit
0x2b65d000 - 0x2b664fff PowerLog armv7 <fb42d57df96130b8ae790ff99e2551a9> /System/Library/PrivateFrameworks/PowerLog.framework/PowerLog
0x2b90b000 - 0x2b948fff PrintKit armv7 <9a83e4e4ddb1323eb762e220424f56c3> /System/Library/PrivateFrameworks/PrintKit.framework/PrintKit
0x2b94d000 - 0x2b9e1fff ProofReader armv7 <290ed02d482e3acaa5443ac0811ed415> /System/Library/PrivateFrameworks/ProofReader.framework/ProofReader
0x2b9e2000 - 0x2b9f1fff ProtectedCloudStorage armv7 <34af50670d0933cd9d5d70809fbe589e> /System/Library/PrivateFrameworks/ProtectedCloudStorage.framework/ProtectedCloudStorage
0x2b9f2000 - 0x2b9fefff ProtocolBuffer armv7 <c6b7a055e72a3f79b3ee1824b8f0460a> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/ProtocolBuffer
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0x2bcb2000 - 0x2bd3efff SAObjects armv7 <047fba39f0443d1281f43a597b9685ff> /System/Library/PrivateFrameworks/SAObjects.framework/SAObjects
0x2be6c000 - 0x2be86fff SpringBoardServices armv7 <178517c3a9413f0c80a2eba476273d3d> /System/Library/PrivateFrameworks/SpringBoardServices.framework/SpringBoardServices
0x2c1f2000 - 0x2c30afff StoreServices armv7 <6f3c1a6314d03956a6221993c044f0ec> /System/Library/PrivateFrameworks/StoreServices.framework/StoreServices
0x2c3dc000 - 0x2c3defff TCC armv7 <4dee497812173f638d8a930e2fc38e81> /System/Library/PrivateFrameworks/TCC.framework/TCC
0x2c425000 - 0x2c462fff TelephonyUtilities armv7 <7a990b1d16663f928aef7a1641ab0f31> /System/Library/PrivateFrameworks/TelephonyUtilities.framework/TelephonyUtilities
0x2c482000 - 0x2d311fff KBLayouts_iPad.dylib armv7 <fec383faaa91360eab0cbfc16c037781> /System/Library/PrivateFrameworks/TextInput.framework/KBLayouts_iPad.dylib
0x2d312000 - 0x2d33afff TextInput armv7 <57eecb2b33da3510a22701adae4fdf43> /System/Library/PrivateFrameworks/TextInput.framework/TextInput
0x2d3ed000 - 0x2d4adfff UIFoundation armv7 <5492d9b56862324e8f4648ba374d99be> /System/Library/PrivateFrameworks/UIFoundation.framework/UIFoundation
0x2d4cf000 - 0x2d4d2fff UserFS armv7 <22f60007f8813d31b7321159810d967a> /System/Library/PrivateFrameworks/UserFS.framework/UserFS
0x2dc4b000 - 0x2dc69fff VoiceServices armv7 <90babff89f8c3632bf50b85d21e35007> /System/Library/PrivateFrameworks/VoiceServices.framework/VoiceServices
0x2dd2e000 - 0x2e89dfff WebCore armv7 <c75fdc8d04563b48a29218f89784d174> /System/Library/PrivateFrameworks/WebCore.framework/WebCore
0x2e89e000 - 0x2e95cfff WebKitLegacy armv7 <9e4b1589e8013c05b679ccf8243aec86> /System/Library/PrivateFrameworks/WebKitLegacy.framework/WebKitLegacy
0x2eaf7000 - 0x2eafdfff XPCKit armv7 <01ee4eb523f63ff6b1e357c1932126c3> /System/Library/PrivateFrameworks/XPCKit.framework/XPCKit
0x2eafe000 - 0x2eb06fff XPCObjects armv7 <60522ad6a74c36829531b82c3d89d602> /System/Library/PrivateFrameworks/XPCObjects.framework/XPCObjects
0x2ecf0000 - 0x2ed14fff iCalendar armv7 <20a13df98b1234b7a2582883ce42e6c9> /System/Library/PrivateFrameworks/iCalendar.framework/iCalendar
0x2ef08000 - 0x2ef43fff iTunesStore armv7 <534865915ff1324c9bee2076679c4686> /System/Library/PrivateFrameworks/iTunesStore.framework/iTunesStore
0x2f67c000 - 0x2f684fff libAccessibility.dylib armv7 <e05dedfb004c31568d1c47fe007309b6> /usr/lib/libAccessibility.dylib
0x2f7b6000 - 0x2f7ccfff libCRFSuite.dylib armv7 <d93386704a0b3b078db8e345a929ab01> /usr/lib/libCRFSuite.dylib
0x2f7fe000 - 0x2f901fff libFosl_dynamic.dylib armv7 <5c61b56d9a8037d3b7c3615d42e33891> /usr/lib/libFosl_dynamic.dylib
0x2f919000 - 0x2f91afff libMobileCheckpoint.dylib armv7 <c805ec9af96037118971f9a4eefd091a> /usr/lib/libMobileCheckpoint.dylib
0x2f91b000 - 0x2f932fff libMobileGestalt.dylib armv7 <5b3743ededbd388b9ef26e4665290f95> /usr/lib/libMobileGestalt.dylib
0x2f933000 - 0x2f93bfff libMobileGestaltExtensions.dylib armv7 <2d9421f437b53ca9828b71976a957e2a> /usr/lib/libMobileGestaltExtensions.dylib
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0x2f9ca000 - 0x2fa0efff libTelephonyUtilDynamic.dylib armv7 <022a0a1fd7493074a07c9757f35f509a> /usr/lib/libTelephonyUtilDynamic.dylib
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0x2fb87000 - 0x2fbd1fff libc++.1.dylib armv7 <04463e09c37b388fb4f0d9b578ff27af> /usr/lib/libc++.1.dylib
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0x2ffe3000 - 0x2ffedfff liblockdown.dylib armv7 <03badc4e7a0d3e63b898ab085bc71543> /usr/lib/liblockdown.dylib
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0x3037f000 - 0x30393fff libmis.dylib armv7 <bc591102300e3ad286a5e6e3fdfec1bd> /usr/lib/libmis.dylib
0x303bf000 - 0x305b9fff libobjc.A.dylib armv7 <fcccdef901003a469d4b5263d611846a> /usr/lib/libobjc.A.dylib
0x3066e000 - 0x30684fff libresolv.9.dylib armv7 <f99e0bc1c4ba33ad99a3389faf59ba72> /usr/lib/libresolv.9.dylib
0x306af000 - 0x30754fff libsqlite3.dylib armv7 <a81902eff78c39308cc8040889887d2e> /usr/lib/libsqlite3.dylib
0x30755000 - 0x307a1fff libstdc++.6.dylib armv7 <5ec272842fb63595a91ca7d2ad14e52b> /usr/lib/libstdc++.6.dylib -
Adobe Content Viewer crashes with particular layout
Hello all,
I have two layouts I've added to a folio, the first is a smooth-scrolling layout and the second is a snap-to-page layout. It works perfectly until I add the horizontal layouts of the second set.
What I found most unusual is that everything works fine viewed vertically, but crashes on trying to view the horizontal layouts ( horizontal layouts uploaded by other team members in the same folio work fine somehow ). It works fine horizontally until I add the second set of layouts. The crashes happen only on the iPad, and works fine viewed on Content Viewer from the desktop. It's not just me either, other members are also having crash issues with my layouts..
The horizontal layout is identical to the vertical layouts, and I'm not getting any sort of error messages, so I can't tell what's causing the folio to crash. What's going on?My folio still does not work. I've isolated the problem to one particular layout. When this article is in landscape layout, it causes the Content Viewer to crash. I have no MSO with the same name, and I've checked all the interactive objects and overlays to see what's causing this problem. It worked perfectly before the update to the new Content Viewer and before I updated the tools. The article also works fine in portrait view, and it has the exact same objects and interactivity. This is extremely frustrating, and I could be looking for hours to find what the problem is. Any help would be greatly appreciated.
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Hi, I have a problem with abode content viewer on my ipad and my iphone. It crashes constantly eventhough the folio size is very small.
The folio includes 26 articles. They all have a splash page as the first page which is a simple graphic designed in Indesign.
21 of the ariticles have 18 pages each including 2 web content frame that collect the data from the host.
Overall, the folio act like a directory with many categories. So even there is no big image file in the folio itself and all the images are called from the host when you open the page.
But when is switch between pages it chrashes most of the time on my ipad 1, some times on my ipad 2 and some times on my iphone.
Do the web contents make this issue?My folio still does not work. I've isolated the problem to one particular layout. When this article is in landscape layout, it causes the Content Viewer to crash. I have no MSO with the same name, and I've checked all the interactive objects and overlays to see what's causing this problem. It worked perfectly before the update to the new Content Viewer and before I updated the tools. The article also works fine in portrait view, and it has the exact same objects and interactivity. This is extremely frustrating, and I could be looking for hours to find what the problem is. Any help would be greatly appreciated.
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Content viewer crashes after loading google map
Greetings! I am making progress, finally on my first Edge Animate CC 2014 / InDesign CC 2014 DPS edition.
I have finally gotten to the pplace where I need to display a Google Map for two different locations, each map will be loaded with a different button on click and replace the previous map. It works fine in the browser, but when I upload my folio through InDesign and load it into the Adobe Content Viewer on an iPad (Air) after clicking the MAP button (either one), the map loads and appears to be fine, then after about 10 seconds, the Viewer crashes. I have tried it repeatedly and by clicking both map buttons, the produce the same results.
What should upload for someone to look at, or has anyone else ran into this issue?
Below is the code for the Action(s):
downtownMapButton:
// insert code for mouse click here
var mapFrame = sym.$("mapContainer");
var map ='<iframe width="'+mapFrame.width()+'" height="'+mapFrame.height()+'" frameborder="0" scrolling="no" marginheight="0" marginwidth="0" src="https://mapsengine.google.com/map/embed?mid=zE2zuZhUFeMU.kVkOwZos-Fiw" ></iframe>';
mapFrame.html(map);
// Show an element
sym.$("mapBox").show();
// Show an element
sym.$("downtownPointerSym").show();
// Show an element
sym.$("mapContainer").show();
sym.$("closeButtonSym").show();
sym.$("prestonPointerSym").hide();Found a solution.
https://blogs.adobe.com/indesigndocs/2013/06/memory.html
Hopefully this helps someone else.
Cheers!
S -
Content Viewer crashes, will my multi-folio app crash as well?
I am in the process of creating back-issues before our multi-folio app goes live in a couple weeks (my first foray into Adobe DPS). Some articles in my folios are very large in size because of large PNG object state slideshows (about 25 MBs for each article). These articles are now causing Adobe Content Viewer (ACV) to crash, ever since the app was updated to accommodate the v26 versions. I have tried creating identical folios with both v25 and v26 tools, and they both crash when reading the large articles.
ACV did not crash when reading the exact same folios/articles before the app updated to accommodate the v26 tools. I'm testing on an iPad 1. I will be able to test on an iPad 2 and iPad 3 in a few days. The same type of folios/articles do not cause ACV to crash on android before or after update.
My question is... does ACV crashing mean my real multi-folio app is guaranteed to crash when it goes live in a few weeks? Or is this a bug in ACV that will not exist in my real multi-folio app?
Thanks.ACV and the custom viewer are the same. If you are seeing problems with ACV you will have the same problems with your custom app. This isn't a bug in the app, it's the app running out of memory because of the complexity of your pages. iPads aren't as powerful as desktops. If you are designing articles with full-page PNG slideshows with multiple states you will wind up with low memory problems. You should rethink your page design to simplify the number of large assets you have.
Neil -
Newly installed applications keep crashing computer...
Hello,
Every application I have installed in the 3-4 works has crashed the computer upone opening any newly installed program.
List of Applications that Crash:
Opera
Skype
Memory Clean
This was an error log from the skype app.
Interval Since Last Panic Report: 15046 sec
Panics Since Last Report: 1
Anonymous UUID: 50EFD00A-A7E3-1852-3FB5-D1E09D8EDDF0
Wed May 8 09:17:59 2013
panic(cpu 3 caller 0xffffff7f9ad957f2): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff811b964000 0x0a5480a2, D0, P3/4
Backtrace (CPU 3), Frame : Return Address
0xffffff810ac937a0 : 0xffffff801a61d626
0xffffff810ac93810 : 0xffffff7f9ad957f2
0xffffff810ac938d0 : 0xffffff7f9ae923b9
0xffffff810ac93930 : 0xffffff7f9ae9242e
0xffffff810ac939a0 : 0xffffff7f9b1b8c82
0xffffff810ac93ad0 : 0xffffff7f9aeb8fe8
0xffffff810ac93b10 : 0xffffff7f9ad9d567
0xffffff810ac93bc0 : 0xffffff7f9ad9b05a
0xffffff810ac93dc0 : 0xffffff7f9ad9c0c5
0xffffff810ac93ea0 : 0xffffff7f9ad3aaba
0xffffff810ac93ef0 : 0xffffff7f9c89e0df
0xffffff810ac93f40 : 0xffffff7f9c89d1e7
0xffffff810ac93f60 : 0xffffff801a63dcfe
0xffffff810ac93fb0 : 0xffffff801a6b2977
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.1)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f9ad38 000->0xffffff7f9b045fff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f9aca3000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f9ad24000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f9ace1000
com.apple.nvidia.nv50hal(8.1)[5F021999-8B18-3BD5-9B98-90617E638A63]@0xffffff7f9 b053000->0xffffff7f9b374fff
dependency: com.apple.NVDAResman(8.1.0)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f9ad 38000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f9aca3000
com.apple.driver.AGPM(100.12.87)[A7004F02-7D39-3398-8BD3-729DCC404E5F]@0xffffff 7f9c89c000->0xffffff7f9c8abfff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f9aca3000
dependency: com.apple.driver.IOPlatformPluginFamily(5.3.0d51)[2C131EAF-F74C-39D1-A702-A499B 39C293C]@0xffffff7f9b80b000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f9ad24000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f9ace1000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12D78
Kernel version:
Darwin Kernel Version 12.3.0: Sun Jan 6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
Kernel slide: 0x000000001a400000
Kernel text base: 0xffffff801a600000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 12019714163002
last loaded kext at 139023293182: com.apple.filesystems.smbfs 1.8 (addr 0xffffff7f9ac0d000, size 229376)
last unloaded kext at 154095500387: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f9b62e000, size 65536)
loaded kexts:
com.apple.filesystems.smbfs 1.8
com.apple.filesystems.msdosfs 1.8
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.ntfs 3.10
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.1.3f3
com.apple.driver.AGPM 100.12.87
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.ApplePolicyControl 3.3.0
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.GeForce 8.1.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleIntelHDGraphics 8.1.0
com.apple.driver.AppleIntelHDGraphicsFB 8.1.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMuxControl 3.3.0
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AirPort.Brcm4331 614.20.16
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.iokit.AppleBCM5701Ethernet 3.6.0b1
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.3f3
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.nvidia.nv50hal 8.1.0
com.apple.NVDAResman 8.1.0
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.AppleGraphicsControl 3.3.0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 522.4
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.5.5
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.2
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x8394, 0x393731363434412028393736363434412900
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x8394, 0x393731363434412028393736363434412900
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.16)
Bluetooth: Version 4.1.3f3 11349, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: WDC WD10JPVT-22A1YT0, 1 TB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52f, 0xfa140000 / 6
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 9
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 4
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: USB 2.0 FD, 0x154b (PNY Technologies Inc.), 0x005b, 0xfd130000 / 5
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
Error Log from Opera Crash
Interval Since Last Panic Report: 15065 sec
Panics Since Last Report: 2
Anonymous UUID: 50EFD00A-A7E3-1852-3FB5-D1E09D8EDDF0
Wed May 8 09:29:40 2013
panic(cpu 0 caller 0xffffff7f8e5957f2): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff810f355000 0x0a5480a2, D0, P3/4
Backtrace (CPU 0), Frame : Return Address
0xffffff80feb62d00 : 0xffffff800de1d626
0xffffff80feb62d70 : 0xffffff7f8e5957f2
0xffffff80feb62e30 : 0xffffff7f8e6923b9
0xffffff80feb62e90 : 0xffffff7f8e69242e
0xffffff80feb62f00 : 0xffffff7f8e9b8c82
0xffffff80feb63030 : 0xffffff7f8e6b8fe8
0xffffff80feb63070 : 0xffffff7f8e59d567
0xffffff80feb63120 : 0xffffff7f8e59b05a
0xffffff80feb63320 : 0xffffff7f8e59c983
0xffffff80feb633f0 : 0xffffff7f8f628491
0xffffff80feb63570 : 0xffffff7f8f625687
0xffffff80feb635f0 : 0xffffff7f8f6262fc
0xffffff80feb63680 : 0xffffff7f8f626a65
0xffffff80feb637c0 : 0xffffff7f8f62753e
0xffffff80feb638e0 : 0xffffff7f8f65a168
0xffffff80feb63920 : 0xffffff7f8f65af05
0xffffff80feb63940 : 0xffffff7f8f654c59
0xffffff80feb63ab0 : 0xffffff7f8f65552d
0xffffff80feb63af0 : 0xffffff7f8f650de6
0xffffff80feb63b20 : 0xffffff7f8f64ae85
0xffffff80feb63b50 : 0xffffff7f8f632f24
0xffffff80feb63ba0 : 0xffffff800e265ab3
0xffffff80feb63bc0 : 0xffffff800e26668d
0xffffff80feb63c20 : 0xffffff800e26408f
0xffffff80feb63d70 : 0xffffff800de984a1
0xffffff80feb63e80 : 0xffffff800de20aed
0xffffff80feb63eb0 : 0xffffff800de10448
0xffffff80feb63f00 : 0xffffff800de1961b
0xffffff80feb63f70 : 0xffffff800dea5dd6
0xffffff80feb63fb0 : 0xffffff800decdd43
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.1)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f8e538 000->0xffffff7f8e845fff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8e4a3000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f8e524000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f8e4e1000
com.apple.GeForce(8.1)[A15BB65E-3501-340F-87CB-2FD2BAD33E35]@0xffffff7f8f5f7000 ->0xffffff7f8f6c3fff
dependency: com.apple.NVDAResman(8.1.0)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f8e5 38000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f8e524000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8e4a3000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f8e4e1000
com.apple.nvidia.nv50hal(8.1)[5F021999-8B18-3BD5-9B98-90617E638A63]@0xffffff7f8 e853000->0xffffff7f8eb74fff
dependency: com.apple.NVDAResman(8.1.0)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f8e5 38000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8e4a3000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12D78
Kernel version:
Darwin Kernel Version 12.3.0: Sun Jan 6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
Kernel slide: 0x000000000dc00000
Kernel text base: 0xffffff800de00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 679498068428
last loaded kext at 41254746831: com.apple.filesystems.msdosfs 1.8 (addr 0xffffff7f90231000, size 65536)
last unloaded kext at 191503102197: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f8ee2e000, size 65536)
loaded kexts:
com.apple.filesystems.msdosfs 1.8
com.apple.filesystems.ntfs 3.10
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.1.3f3
com.apple.driver.AGPM 100.12.87
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.driver.AppleLPC 1.6.0
com.apple.GeForce 8.1.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleMuxControl 3.3.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleIntelHDGraphics 8.1.0
com.apple.driver.AppleIntelHDGraphicsFB 8.1.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.3.0
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.driver.AppleIRController 320.15
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.driver.AirPort.Brcm4331 614.20.16
com.apple.iokit.AppleBCM5701Ethernet 3.6.0b1
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.nvidia.nv50hal 8.1.0
com.apple.NVDAResman 8.1.0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.3f3
com.apple.driver.AppleGraphicsControl 3.3.0
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleSMC 3.1.4d2
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IO80211Family 522.4
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.5.5
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.2
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0You have the MacBookPro6,2, the Edsel of Macs. It may be covered by this program:
MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video
Make a "Genius" appointment at an Apple Store to have the machine tested. The routine hardware diagnostics used by service providers may not detect the fault. There is a specific test for this issue.
Print the first page of the panic report, and the support page linked above, and bring them with you.
Note that the replacement program only applies within three years of purchase. If you wait beyond that date, Apple may refuse the service.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
*An SSD doesn't need to be zeroed.
You may be able to stop the panics by disabling automatic graphics switching in the Energy Saver preference pane, but that's not a solution.
Most likely, the logic board will be replaced. Sometimes the replacement part is also defective, so be prepared for that possibility. -
Update Install Paused - and when resumed Adobe Content Viewer Crashes
Hello,
I am trying to update a file through the Digital Publishing Suite, however it seems suck on an 'Update Install Paused' phase.
The only button that I can press is RESUME, and when I do the application crashes. There is no Archive button for the particular
document I am trying to update.
I tried unsharing/unplublishing and deleting it from the Publishing Suite deck. And loaded a new one. But it doesn't dissapear
from ACV, nor does it get updated with the new file.
HELP PLEASE!!! Thanks,
AdrianaI'm having the same problem. I read on a thread from Adobe Staff, Bob Bringhurst that it's a known bug. He recommends "archiving" the download items and trying again. My problem is I can't get the archive button, only resume downloading. Like you, it crashes when you try to "resume". It's so frustrating.
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Newly installed Bridge CC crashes immediately when opening
I just installed Bridge CC for the first time on my MBP, but I have not been able to get it to open successfully. I've tried rebooting, I've uninstalled/reinstalled, and also logged out of CC and logged back in. All to no avail.
Does anyone know what the problem is and how to solve it? Thanks in advance!
Here's the first part of the crash report. If more info is needed, let me know and I'll paste more. I don't know how to read this sort of thing, and it's unclear what the specific error is that I should be Googling.
Process: Adobe Bridge CC [702]
Path: /Applications/Adobe Bridge CC/Adobe Bridge CC.app/Contents/MacOS/Adobe Bridge CC
Identifier: com.adobe.bridge6
Version: 6.1.0.115 (6.1.0.115)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Bridge CC [702]
User ID: 502
Date/Time: 2015-01-13 19:49:10.762 -0500
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11You can reset your prefereces. Hold down Ctr key (option on mac) and start Bridge. You should get a reset window.
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