Newly installed creative cloud not launching

the title says it all. i wanted to install adobe photoshop cc and flash trial but i can't since the adobe creative cloud wouldn't launch
please bare with me i am new with using mac and an amateur with adobe apps. thank you for your patience and time.

I have the same problem. Because my existing creative Cloud app would not open when clicking on the shortcut I uninstalled the programme from Windows 8.1 and reinstalled it. Still will not open. I tried removing the opm.db file from C\users\me\appdata\local\adobe\OOBE as per the support page instructions but still no luck. I have also tried Windows restore, still the same

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Creative Cloud not launching

Hi, Just installed update... and now, app won't launch -just sends me to my web browser on whatever page I had open last! Help, I've got work to do and need to get typekit installed!

Hi Mac_SE,
Welcome to Adobe Forums
You can follow the below mentioned links for a solution.
Can't launch | Mac OS X 10.9 (Mavericks)
Creative Cloud, Creative Suite 6, and Mavericks (10.9) « Caveat Lector
Mavericks and AE 12.0/12.1/12.2
Let us know if that helps!
Thanks
Garima

Creative Cloud not launching after Mavericks update

Having installed Mavericks on my desktop, Creative Cloud no longer launches. Any ideas? Running 10.9.3
Thanks
Hugh

Hi Mac_SE,
Welcome to Adobe Forums
You can follow the below mentioned links for a solution.
Can't launch | Mac OS X 10.9 (Mavericks)
Creative Cloud, Creative Suite 6, and Mavericks (10.9) « Caveat Lector
Mavericks and AE 12.0/12.1/12.2
Let us know if that helps!
Thanks
Garima

Newly installed Creative Cloud won't accept password?

Creative Cloud will not accept my Adobe password?

Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/
OR
Adobe contact information - http://helpx.adobe.com/contact.html

Newly installed Acrobat will NOT open from Creative Cloud app on Desktop using Windows 7 Pro - what's the problem?

Newly installed Acrobat will NOT open from Creative Cloud app on Desktop using Windows 7 Pro - what's the problem?

the cc desktop app is used to install and update cc programs (and a few other thinigs). but that does not include 'opening' the installed programs.
click your start button or your program files directory to find the acrobat executable to launch acrobat (and any of your other apps, adobe or otherwise).

Apps NOT installed - creative cloud states up to date

So My windows 7 pc is showing that Adobe Photoshop is up to date. The program manager shows it's installed. But there are not files in the folders. No searches will reveal any Photoshop data. I can log in to creative cloud and it says all is well. But its not. I need photoshop to work every time!!!
I am losing money by the second! HELP!

Hi BigZepFan,
Navigate to the location mentioned in the article to find the installed apps: http://helpx.adobe.com/creative-cloud/help/launch-creative-cloud-apps.html.
Please refer the article: http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html.
Regards,
Romit Sinha

Why am i not able to install creative cloud?

Why am i not able to install creative cloud? i paid for the package, downloaded the installer now its been trying to connect to the server since a day..

You can check these :
Creative Cloud Connection Update
Sign in, activation, or connection errors | CS5.5 and later
CreativeCloud Manager can't connect to Internet
Regards
Rajshree

Not getting the option to install creative cloud. Only trial version or choose new plan

Hi,
I'm trying to install Photoshop on a second computer. Problem is I can't find the installer for Creative Cloud. When I log in at adobe.com and go to products, all i get is the option to get a trial version or sign up for a new plan. It's like it thinks I'm not already on a plan.
Explicitly going to menu -> pc apps -> clicking the creative cloud icon takes me to the general creative cloud promotional page. I can't see any option to just install the creative cloud app.
Am I missing something? Seached the forums and all the replies just tell me to go to adobe.com/products and install.

Oh, it was that simple?
Tried it and it worked just like you said. It's downloading now. Thank you so much!
Got to say that's a bit of baffling gui design. One would think a link to install Creative Cloud would be one of the main things needed for the account page on the website. Not only did I have to do something I didn't want to do (get the trial), but after installing the manager, it immediately started downloading and installing photoshop. I really hope it's not installing the trial version. I guess I'll have to wait and see.
Regardless, that solves this question. Again, thanks for the quick help. Have a nice day!
/Alex

Creative Cloud not installing on my mac. it says (Error code: A12E5)

Creative Cloud not installing on my mac. it says (Error code: A12E5). What do I do?

Hi luelalamirew,
Welcome to the Community!
A12E5 is a download error. Please follow the mentioned steps:
Mac:
Navigate to Library/Application Support/Adobe/OOBE and rename to OOBE.old .
Navigate to Applications/Utilities and trash Application Manager and Creative Cloud desktop folder.
Download and install CC desktop again. If still the issue persists then restart Mac in safe boot and try installing again: http://helpx.adobe.com/x-productkb/global/start-safe-boot-mode-mac.htm l .
Cheers!
Ankit

Adobe application manager keeps opening and will not allow me to install creative cloud

Adobe application manager keeps opening and will not allow me to install creative cloud. I am trying to sync fonts and the install is not working. The adobe application manager will open on its own and not allow the creative cloud app to install. I do have other creative cloud products installed however the creative cloud installer icon is not appearing in my toolbar nor does creative cloud show up as an app. I get an error message that I must have creative cloud installed when I try to sync fonts via the type kit to photoshop.

Hello ducky,
as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool.
Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
Sometimes the "opm.db file" is the culprit. In this case you should delete it.
If necessary and for further questions and if "open" please use chat, I had the best experiences.
Hans-Günter

Have installed creative cloud, but while the apps read "up to date," they are not even installed and cannot be opened. Have uninstalled and reinstalled Creative Cloud/Adobe.

Have installed creative cloud, but while the apps read "up to date," they are not even installed and cannot be opened. Have uninstalled and reinstalled Creative Cloud/Adobe. Horribly frustrating. This is my second computer for installing creative cloud. Does that make a difference?

Hi Jakegosselin,
Please refer to the below article.
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
Thanks

Got macbook stolen, got creative cloud on the stolen mac. Got myself a new mac and installed creative cloud on that computer. How can i lock the creative cloud membership on the stolen mac. I do not have iCloud.

got macbook stolen, got creative cloud on the stolen mac. Got myself a new mac and installed creative cloud on that computer. How can i lock the creative cloud membership on the stolen mac. I do not have iCloud on the stolen mac.
And will the thievs be able to purchase things from itunes or adobe with my cardinfo? I have a password who comes up overtime i download anything, but i never used itunes on buying things. I just registred there.

What is iCloud, and did you ask Apple about their "I" product? (The Cloud is not iCloud, whatever that may be)
Remove license on a computer http://forums.adobe.com/thread/1442423?tstart=0 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html
If that doesn't work, you'll need to contact Adobe (this is an open forum, not Adobe support)
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
For anything else, contact your credit card company and have a new card issued if you had any information on your stolen computer... and go to ALL of your online accounts and change your passwords

I can not install creative cloud on OS X 10.9. Error Code 1

I can not install creative cloud on OS X 10.9. Error Code 1

Error "Failed to Install" Creative Cloud Desktop application

Creative cloud not installing.

I am currently running on a windows 8 pro. Every time i try to install creative cloud i get a error message saying this (Creative cloud desktop failed to install. error code:1). Does anyone know how i can fix this?

Hi Auntjamama,
Have you tried the steps mentioned in the following Kb article. Please let us know if this was or was not able to resolve the concern for you.
Error "Failed to Install" Creative Cloud Desktop application
Cheers,
Kartikay Sharma

Creative cloud not detecting installed program

dear anybody
anyone having issue like me? my creative cloud not detected my programs like photoshop, indesign etc. just wrote install. ive installed on my pc
regards

I am having the same issue. I can't uninstall. I get the following message" Couldn't uninstall Creative Cloud for Desktop. Creative Cloud applications installed on your computer require it to function correctly.
Attached is the spinning I get with no applications visible. I can't update anything. It's been spinning like this for four days.

Newly installed creative cloud not launching

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