Newly installed Creative Cloud won't accept password?

Creative Cloud will not accept my Adobe password?

Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/
OR
Adobe contact information - http://helpx.adobe.com/contact.html

Similar Messages

Newly installed creative cloud not launching

the title says it all. i wanted to install adobe photoshop cc and flash trial but i can't since the adobe creative cloud wouldn't launch
please bare with me i am new with using mac and an amateur with adobe apps. thank you for your patience and time.

I have the same problem. Because my existing creative Cloud app would not open when clicking on the shortcut I uninstalled the programme from Windows 8.1 and reinstalled it. Still will not open. I tried removing the opm.db file from C\users\me\appdata\local\adobe\OOBE as per the support page instructions but still no luck. I have also tried Windows restore, still the same

Adobe Creative Cloud won't install

Hey guys,
I recently tried to install Adobe Creative Cloud but during the installation process it will suddenly quit on me. I tried it again, downloaded the installer again, rebooted my computer, but still can't get it to work. I do have other Adobe products on my computer that I can open but Creative cloud won't. Can anyone point me in the right direction?
Here is as much information that I can provide.
Again, nothing is popping out. The installation just stops.
I am using Mac OS X 10.7.5
I downloaded this off firefox, and yes I have tried downloading it from a different browser.
Not sure what firewall or anti-virus system I have.
This has not worked before
I have not made any changes to my hardware.
I hope this helps.

Hi adobe2368,
It would help us if you could share the following log files. You can find details on how to locate and interpret the installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html
Sarika

HFS File system with case sensitive is not accepted to install creative cloud? Is there any other way but install the whole MacOS again after formatting the drive. I cannot belief that Adobe is so bad to it's Mac customers..

After many hours setting up OS10.10 from he scratch the last step should be installing m Adobe apps again.
trying this I always get the error message that creative cloud does not accept case sensitive file systems and I shall use another drive.
This means I have to set up the whole machine again after formatting without case sensitive but then having copy problems with my NAS?
I cannot belief that Adobe is really demanding this. If so this would show how urgent this market need alternatives and some more competition...

Hi,
You can refer below link for more information.
Error "Case-sensitive drives not supported" or similar install error | Mac OS

Download error in creative cloud, won't let me install updates.

download error in creative cloud, won't let me install updates.
Evert time I hit reload, It keeps saying download error.
I uninstalled the cloud, and Re installed it, and still have issues

Quading2390 make sure that you are browsing to the User/<UserName>/Library folder. You can see an example screen shot below.

I installed creative cloud to my desktop and it won't open. The icon bounces but nothing happens, I tried uninstalling and reinstalling but I think I screwed it up more. Please help!

I installed creative cloud to my desktop and it won't open. The icon bounces but nothing happens, I tried uninstalling and reinstalling but I think I screwed it up more. Please help!

Dd7 do you receive any specific error messages? What version of Mac OS are you using?

My Creative Cloud won't recognise Apps I already have installed

My Creative Cloud won't recognise Apps I already have installed. I have since installed 1 more and this is the only one recognised and therefore updatable. I've tried logging out of my account and quitting Cloud then changing the opm.db file to opm.db.old in Library/Application Support/Adobe/OOBE and restarting but still the same. Any help much appreciated!

Hi Mat,
If your apps are already installed and you are just failing to update, kindly try to below mentioned steps.
Try to download and install updates manually from the below mentioned links.
All Adobe CC 2014 Updates: The Direct Download Links for Windows | ProDesignTools
All Adobe CC 2014 Updates: The Direct Download Links for Mac OS | ProDesignTools
Troubleshoot update issues | CS5, CS5.5, CS6
Thanks,
Atul Saini

Re: Creative Cloud won't start

Not working for me. even with restart. any suggestions

Hi Pattie-F,
It turned out that there was a fragmentary Uninstall of cc desktop that was being installed by startup routine ( .exe or .dll only?) that was not showing in task manager that was preventing me or fresh install from deleting old files. When I went through startup list and removed all adobe startup installs I was able to reboot and run "cc clean" and get it to completely remove cc desktop. Was late and went to bed at that point. Before I was getting message that cc clean was unable to remove all of cc desktop.
Bob
Sent from Yahoo Mail on Android
From:"Pattie-F" <[email protected]>
Date:Thu, Apr 23, 2015 at 11:05 AM
Subject:[Creative Cloud Download & Install] Re: Creative Cloud won't start
Creative Cloud won't start
created by Pattie-F in Creative Cloud Download & Install - View the full discussion
Hi Robert,
Did you succesfully download and install the creative cloud desktop and are having issues downloading apps, or are you stuck on the desktop part? Are you getting any specific error message? What steps have you taken so far and what do you see on the screeen?
Can you tell me if you are using a Mac or PC and what OS version are you running?
you can download the installer for Creative Cloud from here
Creative Cloud Help | Creative Cloud for desktop
For information on downloading and installing, see this link:
Creative Cloud Help | Download, install, update, or uninstall apps
Pattie
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7471311#7471311 and clicking ‘Correct’ below the answer
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7471311#7471311
To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
Start a new discussion in Creative Cloud Download & Install by email or at Adobe Community
For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

Failure to install Creative Cloud Master for Windows

Hi all,
I am using an Enterprise Creative Cloud and have packaged the Adobe CC Master for Windows.
I have followed the rules of installation by installing Acrobat XI first.
Upon installation of Acrobat, I proceeded to install Creative Cloud by going to the Build folder and install the Setup.exe by running as an Administrator. I have also disabled my anti-virus scanner as well. It starts to scan my harddisk and there is a progress bar that displays. Mid-way down the installation process, it just stops installing and it immediately uninstalls by displaying the progress-bar back to the start.
Why is this so? I understandthat by having an Entreprise account does not need you to go by the normal way of going to the Creative Cloud Manager to download and have a password to type in right?
Can anyone help me?
Thanks!

Hi Romit Sinha,
Thanks for your prompt response.
For some strange reasons, after I restarted my computer, disabled my anti-virus again and run the setup.exe using the administrator rights, it manages to install the CC apps within the build folder.
However, may I know how do I install both Edge Reflow and Edge Code? As I am using an enterprise edition, I don't see these 2 products within the Build or Exclusions folder. Must I log in to the Creative Cloud (using my Adobe ID and password) to download them?
If I log-in using my adobe account, will Adobe start charging me which will be ludicrous as I already have an enterprise edition.
What gives?
Thanks and Regards

I´m trying to install Creative Cloud on my new mac.

I´ve turned all the apps off on my old computer before trying to download Creative Cloud. I keep getting this failure message when trying to install a newly downloaded app "Adobe Creatibe cloud is needed to resolve this problem. However it is missing or damages. Please download and install a new copy of Crative Cloud" What´s going wrong?
Charles

Charles have you utilized the steps listed in Error "Failed to Install" Creative Cloud Desktop application to reinstall the Creative Cloud Desktop application?

How to install Creative Cloud on any drive other than my System drive...

You are now chatting with 'Bhagawan'
Bhagawan: Hello. Welcome to Adobe Technical Support.
Bhagawan: Hi Steve
Steve: It appears CC installs on my system drive without asking me. The way I manage my system - this is not acceptable. So, how do I install on the drive I install all my other apps?
Bhagawan: I understand that you want to install Creative Cloud desktop app. Am I correct?
Steve: On a particular drive - not my system drive.
Steve: CC, Photoshop, etc.
Bhagawan: I will be glad to check and help you with this issue.
Bhagawan: Steve, creative cloud desktop app can be install only on C drive, but other apps you select for other drive.
Steve: My C: drive is dedicated to my OS only.
Steve: It is a special drive that will not work for very long if software companies put their programs on it till it fills up and then everything stops.
Steve: Didn't Adobe think of this?
Steve: I have one computer that only has a few MBs left of C:. What do I do on that computer?
Steve: "left on C:"
Bhagawan: Give me a minute.
Bhagawan: Thank you.
Bhagawan: Steve, I'm really sorry, creative cloud desktop app will be installed on C Drive, since the operating system is installed, but other Creative Cloud apps can be installed other Drive and depends on file size.

I had the same problem and finally solved it.
It is "funny" that CC doesn't ask you where to install apps. Or better to say, it asks you but doesn't care. In Creative Cloud desktop app/Preferences there is option to choose where you want apps to be installed, but they are still installed in C:/Program Files/....
How to install apps on secondary drive in just 3 steps:
1. Go to page Adobe CC 2014 Direct Download Links – Creative Cloud 2014 Release | ProDesignTools and download all apps that you will need.
2. Once downloaded, install it. During installation you will be asked where you want app to be installed (just like in any other "normal" installation)
3. Be happy
Hope I helped
Marko

Unable to install Creative Cloud apps

OSX 10.10.3
brand new Mac Pro
first attempt to install Creative Cloud
error: Could not create ~/Library/AppSupport/Adobe/CoreSync
user is admin
repaired permissions using disk utility
frustrated...
Thanks in advance for any help!

Enable Root user account:
OS X Mavericks: Enable and disable the root user
(Applies for Yosemite as well)
How to log in as root
Use these steps in Snow Leopard and later to log in as the root user.
If you are logged in, choose Log Out from the Apple menu.
If you are logging in from a list of usernames with pictures, click Other.
In the Name field, type: root
In the Password field, type the password you defined when setting up the root user account.

I have tried to install Creative Cloud but I just get a blank white screen with a black Creative Cloud bar at the top. There are no options to choose 'Apps' etc. Can anyone help?

I have tried to install Creative Cloud but I just get a blank white screen with a black Creative Cloud bar at the top. There are no options to choose 'Apps' etc. Can anyone help?

What happened yesterday may have been caused by the SOPA protest action that was joined by a lot of sites yesterday and such an action won't happen that often.
* http://en.wikipedia.org/wiki/Wikipedia:SOPA_initiative/Learn_more
*http://en.wikipedia.org/wiki/Wikipedia:Bypass_your_cache

I have installed Creative Cloud Desktop but it fails to load. The icon shows up in the bar at the top right but then it just disappears. I am running Yosemite on a MacBook Pro.

I downloaded and installed Creative Cloud Installer and installed the Creative Cloud desktop on my MacBook Pro running Yosemite. The Creative Cloud desktop tries to install when the system starts and the icon actually shows in the top bar briefly and then disappears shortly after it shows up so it is obviously failing to load. I have tried multiple times to no avail.

do you mean in my system library? or where can I find it?
Am 05.03.2015 um 23:55 schrieb Jeff A Wright <[email protected]>:
I have installed Creative Cloud Desktop but it fails to load. The icon shows up in the bar at the top right but then it just disappears. I am running Yosemite on a MacBook Pro.
created by Jeff A Wright <https://forums.adobe.com/people/JeffAWright> in Downloading, Installing, Setting Up - View the full discussion <https://forums.adobe.com/message/7257828#7257828>
Vanb38462666 or Daniel do either of you have a Library/Input Managers folder? If so what do you have inside that folder?
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7257828#7257828 and clicking ‘Correct’ below the answer
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7257828#7257828
To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
Start a new discussion in Downloading, Installing, Setting Up by email <mailto:[email protected]software.com> or at Adobe Community <https://forums.adobe.com/choose-container.jspa?contentType=1&containerType=14&container=46 71>
For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624 <https://forums.adobe.com/thread/1516624>.

Installing Creative Cloud. Error code: A12E5

I'm trying to install Creative Cloud on my desktop but the download won't go through and a window pops up with an Error code: A12E5. What does this mean and what can I do?

Hi Beth Rivers,
A12E5 is a download error. Please restart your machine and try downloading again. If still the same error please follow the steps mentioned in thread: http://forums.adobe.com/message/5581753#5581753 and let us know whether it worked.
Regards,
Romit Sinha

Newly installed Creative Cloud won't accept password?

Similar Messages

Maybe you are looking for