Newly installed Photoshop Elements 3 not launching - help!

Hi there,
just installed Photoshop Elements 3 on the new G5 iMac - both bought a couple of weeks ago from Apple store on-line.
Installation of PE3 seemed to go ok.
But double-clicking the application makes it blink a couple of times in the dock, and then nothing. Tried removing and re-installing a few times..but the application never launches. Any thoughts as to what I can do to fix this?
Is this an issue with Tiger or with PE3? Or incompabability between the two?
Any help would be appreciated!
iMac G5 20" 2.1Ghz 1.5Gb RAM   Mac OS X (10.4.3)  
iMac G5 20" 2.1Ghz 1.5Gb RAM   Mac OS X (10.4.3)  

Hi there,
I recently transferred my old files + apps across using migration assistant from the old iMac (which had been running OS X 2.8 Jaguar). When I first tried to install PE3, immediately after insertion of the disc, a Norton anti-virus disc checking screen came up and tried to check the disc. I cancelled the scan, and carried on the installation. When PE3 wouldn't launch, I figured it might be something to do with the anti-virus software. The Norton stuff was installed on my old machine - but I didn't want to use it for the new mac as I heard bad things about it. I couldn't figure out how to remove all the Norton software, until I came across some good advice in another area of the discussions. I have now successfully removed all Norton files from the iMac. However, despite trashing the PE3 app that wouldn't launch, and then installing it again, I still can't get PE3 to actually launch. Neither from the dock, nor from the applications folder. It just moves up and down once in the dock, and then does nothing. Deleting from the dock, and then launching from applications, the same thing happens, the PE3 symbol appears in the dock, moves up and down once, but then disappears.
Very frustrating. I know the application works well with Tiger, as I've seen it in the Apple store in London... so there must be something I'm doing wrong...
any more thoughts?

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