Newly installed programs wont start up, just keeps asking me to sign in
Recently I have installed illustrator cc, photoshop cc and indesign but every time I try opening them up it comes up with 'sign up required', so I sign in but after the program still doesn't open it just comes up again 'sign in required'. How do I get the programs to open?
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
Similar Messages
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how can I get passed the sign in process it just keep asking to sign cannot get through to the programme?
go through these steps to troubleshoot, Sign in, activation, or connection errors | CS5.5 and later
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I have installed Elements 13 on two different drives, but each time I try to open it, I have to sign in, accept agreement (which I do) and then it just goes away-it never opens. I'm frustrated
Hi
Can you please share the logs using Adobe Log collector tool( a zip file will be created on your desktop with this tool) at [email protected]:
Log Collector Tool
Thanks,
Shikha -
same as above - my bookmarks come up fine in Internet Explorer but not in Firefox as of a few days ago - it just keeps asking me to sign in - I sign in and it does it over and over again
Are you using Google Bookmarks rather than the built in Firefox bookmarks?
Google changed the login URL for Google accounts and the Google Toolbar addon needs to be fixed by Google to correct the URL it is trying to log in to. -
My macbook wont start. it just comes to a black screen that sais no bootable device.
Ok then either the drive has failed or the cable from the drive to the logic board has failed or the drive is so corrupted that the computer doesn't see the OS on it.
Boot the computer from the original install DVD that came with your system. If your system is new and came with Lion then at startup hold down the Command+r keys and that will either boot you to the built in Recovery HD or to the internet recovery system. From either of those you can check the drive for error and or see if the computer even knows there is a drive in the system. -
Juat got my i phone 5 today and have opened an apple accout but it wont let me download apps etc just keeps asking for a password over and over again???
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
My program wont start following latest windows update
my program wont start following latest windows update
What program? What version of Windows? Please also answer these questions.
What happens when you try? Is there an error message? if so, please quote it word-for-word -
So last night before i went to bed my iphone 4 was charging and it was at 6%.the next morning i woke up the phone said it had still been charging but was still at 6%. so i took it off and it died.now it wont come on.it keeps saying the charging sign. i tried rebooting and the charging sign just shows up. how can i fix it?
sounds like a hardware issue with the battery
1. you can try different chargers if you have any
2. while plugged in, Hold the Home+Power at the same time for about 20 secs, if the apple comes up then release both buttons
3.if that doesn't work you may have to go into Apple store -
I can't change my apple id password because my security answers don't match. It won't give me any other options and just keeps asking for the answers. What do I do?
Contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account security Team.
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Trying to redeem a free download for a song from KLove. When I get into my acct & try to redeem it, it just keeps bringing up the "sign-in" box. When I click the button on KLove's webpage to redeem it takes me to that page but does the same thing
Get the redeem code from the KLove page:
http://www.klove.com/music/store.aspx
...and enter it into the Redeem Code box in the iTunes Store.
You will have to sign in to your iTunes account.
It worked fine here. If that doesn't work for you, let us know what went wrong. -
We just bought apple tv for our home in Canada, we also want to use it at our Cabin in Montana. We have internet and can get netflix etc on the Macbook, but don't seem to be able to hook up the Apple TV, it just keeps asking for the Time and Date over and over. Anyone know what we are doing wrong?
Hi There,
Find this here:
https://discussions.apple.com/message/20125520#20125520
Problem lies with IOS 6.0
Restore back to IOS 5.1.1 and set the Location to US you will be ok. -
I bought a 4 pack of $25 Itunes gift cards and only 2 will activate. For the second two it just keeps asking for my login. No error message just keeps repeating the login. Is there any way to fix this or did I just lose $50
Report this here:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
I just changed i Pads and i cloud was working great on all the devices I had it on including my PC now it just keeps asking me to verify my password and I know I have not made a mistake and I don't have ICloud on any of the devices at present help!!!!!
That has to be frustrating...
Frequently Asked Questions About Apple ID
If nothing at that link helped..
Contact iTunes Billing:
http://www.apple.com/support/itunes/
Click: iTunes Store Account & Billing / Billing Inquiries / Email Us -
I have Flashplayer 11.6.6 installed. Yet the pop-up keeps asking me to update. How do I tell it the player is already installed?
My operating system is Mac OSX, version 10.6.8. I use Safari, version 5.1.8. I realize the latest version of Flash is 11.6.602, but when I typed my question to you, I could only remember 11.6.6. It was 11.6.602.180 that I had tried to download. and thought I did download and install, until the pop-up said I need the latest version of Flash. Unless I try again, I can't get the screen shot of the pop-up. I will try after the holiday to send you that.
Thanks,
Mary -
I just put a $25 iTunes card on my account but it won't let me use it. It just keeps asking me for credit card info
Is it an account that you've just created ? If it is, then unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store. You should be able to remove the card's details after entering them.
If you are being prompted to review the account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054
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