Newly installed Snow Leopard, iMac only shows Apple Logo
As I only have experienced problems with my new iMac I decided to newly install the OS (snow leopard 10.6). I did this and now I only get a white screen showing a black apple logo. Nothing happens.
I started again and pressed c - nothing, same outcome.
I started again and pressed d - also nothing.
tried this many times.
Is there anybody who can help me? I am nearly at the point where I will send it back to Apple, very dissapointing machine... thank you very much for your help!
You should not be having these types of problems with a new iMac and doing a re-installation is almost always unnecessary. Because we don't have any information I'd recommend you make an appointment with your local Apple Store and take it in to be looked at. If you don't have an Apple Store close by then make an appointment with a local AASP.
You have 90 days of free telephone support, I'm not sure why you haven't contacted AppleCare as that would be the first thing to do when you have difficulty on a new machine. The phone number is in your owners manual.
BTW are you a recent switcher from MS Windows?
Roger
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support.apple.com/kb/HT4367
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Hi omar makram,
Thanks for visiting Apple Support Communities.
If your iPhone is only starting up to the Apple logo, see the advice in this article:
iOS: Not responding or does not turn on
These steps can help return your iPhone to working order.
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I have forgotten my security answer,also my ipod not starting only showing apple logo.
i have forgotten my security answer,also my ipod not starting only showing apple logo.
<E-mail Edited by Host>Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions
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How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
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