Newly purchased Photoshop CS5 - keeps freezing and is unworkable
I just recently ( in the past two weeks) bought the full student edition of Photoshop CS5. Since then it has problems with freezing where the program just stops responding and most of the time when that freezes it force quit wont work so in order to restart it and try to continue my work I have to restart my computer. So far I have only been using it to manipulate photos at a basic level. The size of the images are not that large (13in x 17in at 240 resolution). They dont have that many layers (less than 20 so far). I had tried uninstalling and reinstalling but no change. I changed it from opening in 64 bit to 32 bit and that changed nothing either.
Here is my computer info. Ask if theres anything missing.
Mac OSX 10.5.8
Model Name:
MacBook Pro
Model Identifier:
MacBookPro5,1
Processor Name:
Intel Core 2 Duo
Processor Speed:
2.4 GHz
Number Of Processors:
1
Total Number Of Cores:
2
L2 Cache:
3 MB
Memory:
2 GB
Bus Speed:
1.07 GHz
Boot ROM Version:
MBP51.007E.B05
SMC Version (system):
1.33f8
Hardware UUID:
43BC4078-0CDC-5A87-91F4-07599593F76F
Sudden Motion Sensor:
State:
Enabled
Chris Cox wrote:
>> The size of the images are not that large (13in x 17in at 240 resolution). They dont have that many layers (less than 20 so far).
That sounds like you'd be running out of RAM and hitting the scratch disk a lot.
Are you sure that Photoshop isn't just waiting for the scratch disk?
How would I know if it is?
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Locale ID: 1033
Additional Information 1: 7c82
Additional Information 2: 7c821a1fc13b00b508d1bb6ee7ecaf44
Additional Information 3: 019c
Additional Information 4: 019cb6db15489631b8a43faf27e30830
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Exception Offset: 00000000000739ea
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Additional Information 1: 889a
Additional Information 2: 889afed61eb6ddf1c1c3419adc6026b6
Additional Information 3: 8235
Additional Information 4: 823549a371dff618695395cc0a8514ee
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Hi,
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Process: Adobe Photoshop CS5 [488]
Path: /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier: com.adobe.Photoshop
Version: 12.0.1 (12.0.1)
Code Type: X86-64 (Native)
Parent Process: launchd [449]
Date/Time: 2010-07-26 16:11:24.595 -0700
OS Version: Mac OS X 10.5.8 (9L30)
Report Version: 6
Anonymous UUID: 7A14980A-C9D5-4A08-A009-C52CD049C603
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000010
Crashed Thread: 0
Thread 0 Crashed:
0 libSystem.B.dylib 0x00007fff83ee7940 strcmp + 80
1 com.adobe.Photoshop 0x00000001006b3fb2 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 4027170
2 com.adobe.Photoshop 0x0000000100237797 0x100000000 + 2324375
3 com.adobe.Photoshop 0x0000000100237c91 0x100000000 + 2325649
4 com.adobe.Photoshop 0x00000001000028e4 0x100000000 + 10468
Thread 1:
0 libSystem.B.dylib 0x00007fff83f0c706 kevent + 10
1 libSystem.B.dylib 0x00007fff83f0ce8f _pthread_start + 316
2 libSystem.B.dylib 0x00007fff83f0cd51 thread_start + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff83ee5da2 __semwait_signal + 10
1 com.adobe.amt.services 0x0000000106e0ac53 AMTConditionLock::LockWhenCondition(int) + 37
2 com.adobe.amt.services 0x0000000106e03cce _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 92
3 com.adobe.amt.services 0x0000000106e0acbe AMTThread::Worker(void*) + 28
4 libSystem.B.dylib 0x00007fff83f0ce8f _pthread_start + 316
5 libSystem.B.dylib 0x00007fff83f0cd51 thread_start + 13
Thread 3:
0 libSystem.B.dylib 0x00007fff83ee5da2 __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff83f4dee1 usleep + 57
2 com.apple.AppKit 0x00007fff8265c2a6 -[NSUIHeartBeat _heartBeatThread:] + 1562
3 com.apple.Foundation 0x00007fff8183ed35 __NSThread__main__ + 1157
4 libSystem.B.dylib 0x00007fff83f0ce8f _pthread_start + 316
5 libSystem.B.dylib 0x00007fff83f0cd51 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000770 rbx: 0x0000000000000008 rcx: 0x0000000000000001 rdx: 0x0000000000000077
rdi: 0x0000000000000008 rsi: 0x0000000106c5f890 rbp: 0x00007fff5fbff780 rsp: 0x00007fff5fbff478
r8: 0x0000000000000009 r9: 0x0000000000000008 r10: 0x000000011a4dcfb0 r11: 0x00007fff83012130
r12: 0x0000000106c61390 r13: 0x0000000000000003 r14: 0x00007fff5fbff6c0 r15: 0x00007fff5fbff6d0
rip: 0x00007fff83ee7940 rfl: 0x0000000000010206 cr2: 0x0000000000000010
Binary Images:
0x100000000 - 0x1026a7fff +com.adobe.Photoshop 12.0.1 (12.0.1) <cfded9390a8aebc4215b94a4a224a1d1> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
0x103287000 - 0x1032fffef +com.adobe.adobe_caps adobe_caps 3.0.116.0 (3.0.116.0) <4a3556861451b19a0c55dfe49fd2539e> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x103315000 - 0x10331bfff org.twain.dsm 1.9.3 (1.9.3) /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x103323000 - 0x103333ff8 +com.adobe.ahclientframework 1.5.0.30 (1.5.0.30) <5d6ffc4e7b813e8cf0d466a3fa94a837> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x10333e000 - 0x103344fef com.apple.agl 3.0.9 (AGL-3.0.9) <408432a9fece0fb0de5f1c35a63e4d93> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x10334a000 - 0x103550fef +com.adobe.linguistic.LinguisticManager 5.0.0 (11696) <499b4e7a08bb80fcc220d57d45ca424f> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x1035e3000 - 0x103791fef +com.adobe.owl AdobeOwl version 3.0.93 (3.0.93) <74cf40f6b216db735c8ffc5533220cd9> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x103833000 - 0x103c63fef +AdobeMPS ??? (???) <fa3341425343880877604318eb62ad51> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x103dbd000 - 0x1040e8ff7 +AdobeAGM ??? (???) <52e17d566e7aa63582ed5de1f3e5045d> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x1041b5000 - 0x1044ddfe7 +AdobeCoolType ??? (???) <7ef54cd53426a1e57961fa34ccc2018d> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x104575000 - 0x104596ff7 +AdobeBIBUtils ??? (???) <f71506882c150f0caf2493ed82fc321a> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x1045a3000 - 0x1045ceff6 +AdobeAXE8SharedExpat ??? (???) <7e809606bf97db3ae465156446e56d00> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpa t
0x1045e0000 - 0x104724fef +WRServices ??? (???) <76354373f0bd0baf6fc0b96dbb371755> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x10476b000 - 0x1047d0fff +aif_core ??? (???) <12fa670e05a81fcba7a2aae68728ea30> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/aif_core.framework/Versions/A/aif_core
0x1047ec000 - 0x104802fff +data_flow ??? (???) <9c5d39a6d2a29b6a8b64d1b59396c112> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/data_flow.framework/Versions/A/data_flow
0x10481a000 - 0x1048b0fff +image_flow ??? (???) <b72aa9220d68d57e96b12e009b0ad4ae> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/image_flow.framework/Versions/A/image_flow
0x104927000 - 0x104945fff +image_runtime ??? (???) <32786637c9bf4cb62df95d99220e00be> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/image_runtime.framework/Versions/A/image_runtime
0x104962000 - 0x104b91fff +aif_ogl ??? (???) <615e7df609b1857a74ace224a636bee1> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/aif_ogl.framework/Versions/A/aif_ogl
0x104c70000 - 0x104d03fff +AdobeOwlCanvas ??? (???) <ec667f6d0bb603ea41e8624425b2bf4b> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
0x104d23000 - 0x10506cfef +com.adobe.dvaui.framework dvaui version 5.0.0 (5.0.0.0) <023e07600223ab5d758c2c5a052f6af4> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui
0x1051fc000 - 0x10537efe7 +com.adobe.dvacore.framework dvacore version 5.0.0 (5.0.0.0) <420772959026d519c05735e07029d97b> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
0x105420000 - 0x105798fff +com.adobe.dvaadameve.framework dvaadameve version 5.0.0 (5.0.0.0) <0e95a0df038acff2ec7bbdb905cdf5c5> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/dvaadameve.framework/Versions/A/dvaadameve
0x1058e2000 - 0x1059f7fff +AdobeACE ??? (???) <5bfbc4a1170406a7b656d28bf592307a> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x105a1c000 - 0x105a38fff +AdobeBIB ??? (???) <7a792f2742cc2dcad5df88a2ce6c2626> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x105a42000 - 0x105aacff7 +com.adobe.amtlib amtlib 3.0.0.64 (3.0.0.64) <6b2f73c210ab08b34ab0a31c83d1e5e0> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x105adf000 - 0x105bb2ffb +AdobeJP2K ??? (???) <465d1693be79590ee1aabaa8061b4746> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x105bd2000 - 0x105bd6ff8 +com.adobe.ape.shim adbeape version 3.1.65.7508 (3.1.65.7508) <0c380604c686c2e40535c1fab230187e> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x105bda000 - 0x105c51fff +FileInfo ??? (???) <6d5235b90eb617ca6457a2507a87ea8f> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x105c72000 - 0x105cd0ffd +AdobeXMP ??? (???) <561026bbc6ea29ce4790cabcb81e8884> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x105cde000 - 0x106179fff +com.nvidia.cg 2.2.0006 (???) /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/Cg.framework/Cg
0x1066ff000 - 0x106755feb +com.adobe.headlights.LogSessionFramework ??? (2.0.1.011) <03b806982c3ba232f15f8f08f8963a19> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x10679a000 - 0x1067bfffe +adobepdfsettings ??? (???) <56e7f03360322ec2250e43f1ebd123b1> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/adobepdfsettings.framework/Versions/A/adobepdfsettings
0x1067f9000 - 0x1067feffd +com.adobe.AdobeCrashReporter 3.0 (3.0.20100302) <dffb9a088369d65f161f7c61d562e307> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0x106803000 - 0x10699ffff +com.adobe.PlugPlug 2.0.0.109 (2.0.0.109) <83092855e671f64aee0d1110cf669634> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/PlugPlug.framework/Versions/A/PlugPlug
0x106a47000 - 0x106b3ffef libiconv.2.dylib ??? (???) <2b42104e7aa2da6e64f979e585af02e9> /usr/lib/libiconv.2.dylib
0x106b46000 - 0x106b5ffeb +libtbb.dylib ??? (???) /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/libtbb.dylib
0x106b70000 - 0x106b76feb +libtbbmalloc.dylib ??? (???) /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/libtbbmalloc.dylib
0x106b7d000 - 0x106b7dffd libmx.A.dylib ??? (???) /usr/lib/libmx.A.dylib
0x106b81000 - 0x106b89ff3 +com.adobe.boost_threads.framework boost_threads version 5.0.0 (5.0.0.0) <6858df5af02022a7b94514ec277724d4> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
0x106bd1000 - 0x106bd3fe1 com.apple.textencoding.unicode 2.2 (2.2) <def28c6ac112b562d2edeee92ac8bb84> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x106de7000 - 0x106e57ff6 +com.adobe.amt.services AMTServices 3.0.0.64 (BuildVersion: 3.0; BuildDate: Mon Jan 26 2010 21:49:00) (3.0.0.64) <52ff1f9b9991ece2c7e309da1b368cbe> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/amtservices.framework/Versions/a/amtservices
0x119c2b000 - 0x119c2cfe7 libCyrillicConverter.dylib ??? (???) <1feb792ba69c351faffcc10633022d87> /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
0x119f72000 - 0x119f89fef libJapaneseConverter.dylib ??? (???) <968851efde951743d650c269974d678d> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0x119f8d000 - 0x119faeff7 libKoreanConverter.dylib ??? (???) <0924c10884df1f952ce4bc06d1e14d42> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0x119fb2000 - 0x119fc1fe7 libSimplifiedChineseConverter.dylib ??? (???) <a91a1f5cf3f364b768e84f6d997e7109> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x119fc5000 - 0x119fd7fef libTraditionalChineseConverter.dylib ??? (???) <37d7b591c8537068fb3c7da4b8f2aa50> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x11a90b000 - 0x11abfbff3 com.apple.RawCamera.bundle 2.3.0 (505) <e65cf9645aff805ae24c4a9e2e3d4759> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff5fc00000 - 0x7fff5fc2e643 dyld 97.1 (???) <1d1ba42c89e77cfe2558a3c66129fff6> /usr/lib/dyld
0x7fff80003000 - 0x7fff8002dfff libcups.2.dylib ??? (???) <f21ce3a4c0b9f3610995430edc90fd56> /usr/lib/libcups.2.dylib
0x7fff8002e000 - 0x7fff800a9ff3 com.apple.CoreText 2.0.4 (???) <7221c321fe57cd1d9f2f9452107e5a7c> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.f ramework/Versions/A/CoreText
0x7fff800aa000 - 0x7fff800b6ff1 libgcc_s.1.dylib ??? (???) <6fc905606335f261db4da9529c7e2711> /usr/lib/libgcc_s.1.dylib
0x7fff800b7000 - 0x7fff800b7ffa com.apple.CoreServices 32 (32) <f1ae7e34fb008524b502ed0185b32794> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff800b8000 - 0x7fff800fdfef libRIP.A.dylib ??? (???) <c7631f7a089bbe6dde188188a085d882> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libRIP.A.dylib
0x7fff800fe000 - 0x7fff801f2fff libobjc.A.dylib ??? (???) <118dc1ae05e685ad64290352fc94f1f0> /usr/lib/libobjc.A.dylib
0x7fff801f3000 - 0x7fff801f5fff com.apple.print.framework.Print 218.0.3 (220.2) <404a8310c77d9a4e68cf43bea9605684> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x7fff801f6000 - 0x7fff801f6fff com.apple.Carbon 136 (136) <d54c2d41036995375879f26436a1a030> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff8036b000 - 0x7fff8036ffff libGIF.dylib ??? (???) <552c42f35a3900d95bf6a0462098daef> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libGIF.dylib
0x7fff80370000 - 0x7fff80476feb com.apple.CoreData 100.2 (186.2) <4f9b42b458d54644f0d97538741414bf> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff80477000 - 0x7fff8047cfff com.apple.CommonPanels 1.2.4 (85) <8f5631ff238ad1bad2e031fe5e7442d2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x7fff8047d000 - 0x7fff804f3fef libvMisc.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x7fff804f4000 - 0x7fff80663fff libicucore.A.dylib ??? (???) <d69c6c54ddbf4ef58ea94d733de685b9> /usr/lib/libicucore.A.dylib
0x7fff80664000 - 0x7fff807a2fe9 com.apple.ImageIO.framework 2.0.7 (2.0.7) <b7ce4862771297c0725d86807d3e025c> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/ImageIO
0x7fff807a3000 - 0x7fff807e6fef com.apple.QD 3.11.57 (???) <8b866ad370ea1d63dac867d4d857a30b> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x7fff807e7000 - 0x7fff80809fff libJPEG.dylib ??? (???) <51ce9e815e83ce65af62ddee0eb8b59d> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libJPEG.dylib
0x7fff8080a000 - 0x7fff8080affd com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
0x7fff8080b000 - 0x7fff80bc3fff libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x7fff80bc4000 - 0x7fff80c77fef com.apple.DesktopServices 1.4.9 (1.4.9) <5f0496e25a01c3f56c30c5038890697a> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x7fff80c78000 - 0x7fff80c78ff8 com.apple.ApplicationServices 34 (34) <29a6f07deb1ef821735e2c18ef1e9fa5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x7fff80c79000 - 0x7fff80c91fff com.apple.DictionaryServices 1.0.0 (1.0.0) <ce7135044e951deaa2b687bc8537809a> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x7fff80c92000 - 0x7fff80c9affa libbsm.dylib ??? (???) <a870a8e515e1a6407c81ddeebba21793> /usr/lib/libbsm.dylib
0x7fff81023000 - 0x7fff81025ff7 libffi.dylib ??? (???) <5ccd57a3de7db7f7bffa1b6ef2217b0c> /usr/lib/libffi.dylib
0x7fff81026000 - 0x7fff810c6fe3 com.apple.ApplicationServices.ATS 3.8.1 (???) <26649ff330d3debb1e705a80ad2ac271> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x7fff810c7000 - 0x7fff81108fef com.apple.framework.IOKit 1.5.2 (???) <ebadf76b05d974c057871f79d1155160> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff81109000 - 0x7fff811fefff libxml2.2.dylib ??? (???) <78096eb3aaceae5121ca6fa885566517> /usr/lib/libxml2.2.dylib
0x7fff811ff000 - 0x7fff81205fff com.apple.DiskArbitration 2.2.1 (2.2.1) <e75fe224700767869227cc903bef8ed9> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff81206000 - 0x7fff8120afff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x7fff8120b000 - 0x7fff8121fff7 libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff81220000 - 0x7fff81740f6e libGLProgrammability.dylib ??? (???) <7aa4c12953526371a07780326fbd8725> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dyl ib
0x7fff81741000 - 0x7fff81805fe2 com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
0x7fff81806000 - 0x7fff81815fe7 com.apple.opengl 1.5.10 (1.5.10) <9334af96d3c090bbadfd4a16514f07ff> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff81816000 - 0x7fff81834fff libPng.dylib ??? (???) <2d2556806c98073c52fc2feedd517aa1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libPng.dylib
0x7fff81835000 - 0x7fff81ad0fe3 com.apple.Foundation 6.5.9 (677.26) <d7c197fec4d7c3097be95ae742a47c22> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff81ad1000 - 0x7fff81af4fff com.apple.CoreVideo 1.6.1 (48.6) <df18390d81e714012b80847e444096a2> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff81af5000 - 0x7fff81b27ff7 libauto.dylib ??? (???) <cc8eece8c0097b254c758bd4e8df9537> /usr/lib/libauto.dylib
0x7fff81b28000 - 0x7fff81b2afff com.apple.NavigationServices 3.5.2 (163) <7cb7f3fe7f9d56ec89ef28a6d3a1da7d> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices
0x7fff81b2b000 - 0x7fff81b2effb com.apple.help 1.1 (36) <625c2d6bb29ee822f9dce6322d08df47> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
0x7fff81b2f000 - 0x7fff81bfaff7 com.apple.ColorSync 4.5.3 (4.5.3) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x7fff81bfb000 - 0x7fff81c37ff7 libGLImage.dylib ??? (???) <c08254d55543c5d8847e8178a66f9e1b> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x7fff81c8b000 - 0x7fff81ceefef libGLU.dylib ??? (???) <80c7eb325b8de4ab272f08c335645eea> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff81e70000 - 0x7fff82250fef com.apple.QuartzCore 1.5.8 (1.5.8) <1c79fff9a8916e61c28ec13a87723e67> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff82251000 - 0x7fff8230ffff edu.mit.Kerberos 6.0.14 (6.0.14) <33ba732d7b5009437a874a78c9adaaee> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff82354000 - 0x7fff8255dfeb com.apple.security 5.0.6 (37592) <1b30e417b0a922e9431f7f74d5a703f9> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff8255e000 - 0x7fff825b3fe3 com.apple.HIServices 1.7.1 (???) <8c601c198e138905743161674f558fcc> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x7fff825b4000 - 0x7fff82eddfef com.apple.AppKit 6.5.9 (949.54) <5076cda2b3c9560d7f019afd480039c7> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff82f2d000 - 0x7fff83065fef com.apple.CoreFoundation 6.5.7 (476.19) <d7aea66b6a0d43c717a9d974d4b3e2de> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff83066000 - 0x7fff83096fff com.apple.shortcut 1.0.1 (1.0) <a98fd7604715f55a531fda51eb072507> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
0x7fff83097000 - 0x7fff830a5fff libCSync.A.dylib ??? (???) <9a2729ccd493cbf8b6b603af3a0b2d19> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff830a6000 - 0x7fff8338dffb com.apple.HIToolbox 1.5.6 (???) <54f8e0b178ed377fb279ba48fa1aa88b> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x7fff8338e000 - 0x7fff8339fffd libz.1.dylib ??? (???) <2022cc8950afdf485ba1df76364ba725> /usr/lib/libz.1.dylib
0x7fff833a0000 - 0x7fff8340fff9 com.apple.print.framework.PrintCore 5.5.4 (245.6) <88263e9a3bc14d303780fa8b8c876918> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
0x7fff83410000 - 0x7fff83421fff com.apple.speech.synthesis.framework 3.7.1 (3.7.1) <a0629727e56614941b17245b30e8eecc> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x7fff83422000 - 0x7fff8345fff7 com.apple.SystemConfiguration 1.9.2 (1.9.2) <150119d0cecb0c80f6736b9881c2411e> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x7fff83460000 - 0x7fff83c1dfef libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
0x7fff83c1e000 - 0x7fff83c27fff libCGATS.A.dylib ??? (???) <5406bf7cdd272bced4d3f3a49437e0b9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCGATS.A.dylib
0x7fff83c28000 - 0x7fff83c28ffd com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff83c29000 - 0x7fff83cbafff com.apple.SearchKit 1.2.2 (1.2.2) <87379484090b910fd05c027b66d1228f> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x7fff83cbb000 - 0x7fff83cdcfff libresolv.9.dylib ??? (???) <38318f9fbcfbdb384e0f9b08cc0e757a> /usr/lib/libresolv.9.dylib
0x7fff83cdd000 - 0x7fff83d73ffb com.apple.LaunchServices 292 (292) <d6750e4efb1986b3ffd2bc037223a3ad> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
0x7fff83d74000 - 0x7fff83e55fff libcrypto.0.9.7.dylib ??? (???) <752f9db6e46f8d48fe3a6663d97acc34> /usr/lib/libcrypto.0.9.7.dylib
0x7fff83e56000 - 0x7fff83ea6fe7 com.apple.Metadata 10.5.8 (398.26) <c6f33c64966aceb08eeea18e29609c26> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
0x7fff83ea7000 - 0x7fff83eb5ff9 com.apple.helpdata 1.0.1 (14.2) /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0x7fff83eb6000 - 0x7fff83eddfff libxslt.1.dylib ??? (???) <d22e666fc41249d9a0a2fe4a8f46437d> /usr/lib/libxslt.1.dylib
0x7fff83ede000 - 0x7fff84069ffb libSystem.B.dylib ??? (???) <b12f576b6d85401bcfe5e9994d93a9cf> /usr/lib/libSystem.B.dylib
0x7fff8406a000 - 0x7fff84636fef com.apple.CoreGraphics 1.409.5 (???) <bbeff825316667228a100e4b127fadab> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
0x7fff84637000 - 0x7fff84651fff libvDSP.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x7fff84652000 - 0x7fff84652ff8 com.apple.Cocoa 6.5 (???) <d53437c1faeb42624f1d71202caa9cad> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff84653000 - 0x7fff84796ffb com.apple.audio.toolbox.AudioToolbox 1.5.3 (1.5.3) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff84797000 - 0x7fff84798ff3 com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff84799000 - 0x7fff8486cffc com.apple.CFNetwork 438.14 (438.14) <456caa366d89af4c2cf366fde1ac557a> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framewo rk/Versions/A/CFNetwork
0x7fff8486d000 - 0x7fff848aafe7 com.apple.coreui 1.2 (62) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff848ab000 - 0x7fff848b5fff com.apple.speech.recognition.framework 3.7.24 (3.7.24) <267a9e6791f07bff5a22f7c6b700e639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
0x7fff848b6000 - 0x7fff8492afe7 libstdc++.6.dylib ??? (???) <379a6a2dc6e21ba77310b3d2d9ea30ac> /usr/lib/libstdc++.6.dylib
0x7fff8492b000 - 0x7fff849b2fef com.apple.audio.CoreAudio 3.1.2 (3.1.2) <688f48384a6778f9133969ec9bb1569e> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff849b3000 - 0x7fff849cdfff com.apple.openscripting 1.2.8 (???) <0674c4e3353c677c9f58df3297ae559b> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x7fff849ce000 - 0x7fff84a69fe7 com.apple.ink.framework 101.3 (86) <03096cd083a6e70bc7a18ad1b81feb15> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
0x7fff84a6a000 - 0x7fff84a80ff9 com.apple.ImageCapture 5.0.2 (5.0.2) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
0x7fff84a81000 - 0x7fff84b09fef libsqlite3.0.dylib ??? (???) <3d591878110f4e73daf0752549f9b5e2> /usr/lib/libsqlite3.0.dylib
0x7fff84b0a000 - 0x7fff84e06fe3 com.apple.CoreServices.CarbonCore 786.16 (786.16) <a9d4152e4cf55c6dd49d56183d2b56de> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x7fff84e07000 - 0x7fff84e07ffb com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallServer
0x7fff84e08000 - 0x7fff84e08ffd com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff84e09000 - 0x7fff84e0bff9 libRadiance.dylib ??? (???) <341811ca2b343812ec36c25920771374> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libRadiance.dylib
0x7fff84e0c000 - 0x7fff84e0ffff com.apple.securityhi 3.0 (30817) <c334069af9ddbca7b2750c8ea7ac09d9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x7fff84e10000 - 0x7fff84e53fef libTIFF.dylib ??? (???) <1e7eda9e4866627ae2c7b0e89dc0f643> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libTIFF.dylib
0x7fff84e54000 - 0x7fff84f05fef com.apple.CoreServices.OSServices 228.1 (228.1) <7e3e22063cc598c282cc5d343107b5c5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x7fff84f06000 - 0x7fff84f41fff com.apple.AE 402.3 (402.3) <6ea0e93acfae54731b36e1c76d672433> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
0x7fffffe00000 - 0x7fffffe01780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib
0xfffffffffffec000 - 0xfffffffffffeffff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
RAM: 2048MB
Machine: i386
Model: iMac8,1
CPU * Core count: 2
CPU Frequency: 2660MHz
Bus Frequency: 1064MHz
Open GL Renderer: ATI Radeon HD 2600 PRO OpenGL Engine
Open GL Version: 2.0 ATI-1.5.48
Open GL Vendor: ATI Technologies Inc.
Open GL Extensions: L_ARB_transpose_matrix, GL_ARB_vertex_program, GL_ARB_vertex_blend, GL_ARB_window_pos, GL_ARB_shader_objects, GL_ARB_vertex_shader, GL_ARB_shading_language_100, GL_EXT_multi_draw_arrays, GL_EXT_clip_volume_hint, GL_EXT_rescale_normal, GL_EXT_draw_range_elements, GL_EXT_fog_coord, GL_EXT_gpu_program_parameters, GL_EXT_geometry_shader4, GL_EXT_transform_feedback, GL_APPLE_client_storage, GL_APPLE_specular_vector, GL_APPLE_transform_hint, GL_APPLE_packed_pixels, GL_APPLE_fence, GL_APPLE_vertex_array_object, GL_APPLE_vertex_program_evaluators, GL_APPLE_element_array, GL_APPLE_flush_render, GL_APPLE_aux_depth_stencil, GL_NV_texgen_reflection, GL_NV_light_max_exponent, GL_IBM_rasterpos_clip, GL_SGIS_generate_mipmap, GL_ARB_imaging, GL_ARB_point_parameters, GL_ARB_texture_env_crossbar, GL_ARB_texture_border_clamp, GL_ARB_multitexture, GL_ARB_texture_env_add, GL_ARB_texture_cube_map, GL_ARB_texture_env_dot3, GL_ARB_multisample, GL_ARB_texture_env_combine, GL_ARB_texture_compression, GL_ARB_texture_mirrored_repeat, GL_ARB_shadow, GL_ARB_depth_texture, GL_ARB_shadow_ambient, GL_ARB_fragment_program, GL_ARB_fragment_program_shadow, GL_ARB_fragment_shader, GL_ARB_occlusion_query, GL_ARB_point_sprite, GL_ARB_texture_non_power_of_two, GL_ARB_vertex_buffer_object, GL_ARB_pixel_buffer_object, GL_ARB_draw_buffers, GL_ARB_shader_texture_lod, GL_EXT_compiled_vertex_array, GL_EXT_framebuffer_object, GL_EXT_framebuffer_blit, GL_EXT_framebuffer_multisample, GL_EXT_texture_rectangle, GL_ARB_texture_rectangle, GL_EXT_texture_env_add, GL_EXT_blend_color, GL_EXT_blend_minmax, GL_EXT_blend_subtract, GL_EXT_texture_lod_bias, GL_EXT_abgr, GL_EXT_bgra, GL_EXT_stencil_wrap, GL_EXT_texture_filter_anisotropic, GL_EXT_separate_specular_color, GL_EXT_secondary_color, GL_EXT_blend_func_separate, GL_EXT_shadow_funcs, GL_EXT_stencil_two_side, GL_EXT_texture_compression_s3tc, GL_EXT_texture_compression_dxt1, GL_EXT_texture_sRGB, GL_EXT_blend_equation_separate, GL_EXT_texture_mirror_clamp, GL_EXT_packed_depth_stencil, GL_EXT_bindable_uniform, GL_EXT_texture_integer, GL_EXT_gpu_shader4, GL_EXT_draw_buffers2, GL_APPLE_flush_buffer_range, GL_APPLE_ycbcr_422, GL_APPLE_vertex_array_range, GL_APPLE_texture_range, GL_APPLE_float_pixels, GL_ATI_texture_float, GL_ARB_texture_float, GL_ARB_half_float_pixel, GL_APPLE_pixel_buffer, GL_APPLE_object_purgeable, GL_NV_blend_square, GL_NV_fog_distance, GL_ATI_texture_mirror_once, GL_ATI_blend_equation_separate, GL_ATI_blend_weighted_minmax, GL_ATI_texture_env_combine3, GL_ATI_separate_stencil, GL_ATI_texture_compression_3dc, GL_SGIS_texture_edge_clamp, GL_SGIS_texture_lod, GL_SGI_color_matrix
Reproduction Steps: Received an error 16 when launching Photoshop CS5. No welcome screen.
Email: [email protected]
User GUID: 509E6A7C-6869-41A9-B1C5-3E2F1755EFCB
Crash GUID: 0B01FBC7-7F1A-4FC4-95FD-5C226E8217EBI had a similar issue with regard to random crashes, and slow slow brushes. I did this and it seems to have helped.
I had used CS 4 so I reinstalled it. To uninstall it I used the clean script procedure detailed here.
http://www.adobe.com/support/contact/cs5clean.html
If you didn't run CS4 I would recommend reinstalling PS CS5 then cleaning it using this tool. Reinstall then run all maintenance on the machine.
Restart. I did this and it now runs fine.
This whole process took me a day. I did the reinstall and clean at the end of the day then I let maintenance run over night.
When I woke up the next morning I opened PS CS5 and got to work.
Best -
I purchased Photoshop CS5 for my windows vista operating system. I purchased a canon 7 D some yrs ago no problem. I purchased canon 7D mk 11 in December 2014. The supplied software will not work with vista. Photoshop CS5 will not accept canon7D mk11. Can someone please tell me how i process canon 7D mk11 photos ?????. (is it possible to bypass camera raw and open the photo straight into CS5 without using camera raw first. if so how do i do that. if not how do i process pictures).
Thank you.
Brian in the UK.Photoshop by itself cannot process raw image data. That is why the Camera Raw plug-in was developed. You could try the DNG converter and convert your images to the DNG format and then the Camera Raw that you have would be able to open them. I can't recommend Lightroom because you are using Vista, and Lightroom 5 cannot be used with that operating system. It may be time for you to get a new computer and upgrade your software.
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Link to photoshop CS5 extended student and teacher
I could not find the link to download the Photoshop CS5 Extended student and teacher version. I have boght this version a couple of years ago,
and have to reinstall this on my computer due to crash on my SSDIf you chose the download option when making your purchase you should be able to locate the download under your account. For more details please see the steps listed at http://forums.adobe.com/thread/1006208?tstart=0.
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Does Photoshop CS5, Elements 8 and Lightroom 3 support Windows 7 64 bit Home Edition?
Does Photoshop CS5, Elements 8 and Lightroom 3 support Windows 7 64 bit Home Edition? Any issue installing these products on a new PC when I already have it installed on another PC? I am getting a new PC to replace XP machine I already have.
Yes, Photoshop runs on all editions of Windows 7 as far as I know.
And the Photoshop EULA does give you the option to install and activate the software on a second machine. Once you no longer need the XP system, assuming it's still functional, just deactivate the Adobe software on it and you'll be able to have the same flexibility again in the future.
If ever you have a licensing agreement question, all the EULAs are online here:
http://www.adobe.com/products/eulas/
A side note: Windows Home Premium may do all you need for now, but keep in mind there is a Windows Anytime Upgrade you can buy in the future that will allow you to move up to a higher edition of Windows 7 later if you should feel you need more features.
This page has some information on that, and also describes the edition differences pretty thoroughly. I especially like the nice table they've built:
http://en.wikipedia.org/wiki/Windows_7_editions
-Noel -
Photoshop CS5 keeps crashing when I try to upload file
Photoshop CS5 keeps crashing when I try to upload file. Any suggestions?
I'm new to Photoshop and trying to figure it out. It does not do this in Illustrator.
I have Mac Book Pro OS X
Thanks!Chris Cox wrote:
update your video card driver from the GPU maker's web site (not MS).
Possibly not as pertinent with a MacBook than with a Windows system... Drivers normally come through Apple for Macs.
Likely Chris missed that you mentioned you're running OSX, Stephen, and this is the Windows-specific forum. You might want to ask on the Macintosh-specific forum... http://forums.adobe.com/community/photoshop/photoshop_macintosh
-Noel -
Photoshop CS5 extended student and teacher
some 4 years ago i purchased photoshop CS5 student version. my computer crashed and i need to reinstall. i cannot find my serial number. also not under adobe order history. can someone tell me what to do?
S&T versions are full versions. Eligibility and availability of products vary from region to region. You cannot buy an US S&T version, if you are living in another country, for instance. Refer to the S&T pages for more detailed info.
Mylenium -
Why does my Photoshop CS5 keep quiting unexpectedly?
My photoshop cs5 keeps closing itself out. i thought it was just my laptop but it does it on my Imac as well. Does anyone else have this problem?
You have to provide exact system information and possibly crash info:
Working with your Operating System’s Tools
Mylenium
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